Ratings based on 527 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Very expensive hotel with terrible rooms.

Posted Apr 1, 2016
Pros: Breakfast buffet was very good and had many choices
Cons: A huge upgrade is needed for hallways, room areas and their rooms to be considered 4 stars.
Location: Very far away from main attractions. Hotel provides a very deficient shuttle service with a very small shuttle bus once every hour.
We selected a 4 star hotel and the price was very high. When we arrived we were happy to see the great entrance and reception area. But in the hallways and rooms it was dirty, and in terrible condition. We were there for two nights. As our room was dirty, the floors were in bad condition and the bathroom door was rotting near the floor we complained about the room the first night and the reception clerk told us that we had the best rooms and we were in the best renovated area of the hotel. We complained again the second day to another clerk and for the second night we got a new room but the new room was as bad as the first one. The room areas and the rooms are two stars.
Comment from Hotel Management
May 17, 2016 by Director , Hotel Management
Dear guest. Thank you very much for your comment. Yours faithfully.
5 out of 5
by Rogerio Amadeu from São Paulo/Brasil

Excelente custo benefício

Posted Feb 27, 2016 on Hotels
Ótima
Comment from Hotel Management
May 18, 2016 by Guest comments, Hotel Management
Dear guest. Thank you very much for your comment. Yours faithfully.
5 out of 5
by jeong hyun

Posted Feb 24, 2016 on Hotels
가격대비 매우 훌륭합니다. 가족여행 가신분들, 차량만 있으면 강추요... 아침도 훌륭하구요
Comment from Hotel Management
May 18, 2016 by Guest comments, Hotel Management
Dear guest. Thank you very much for your comment. Yours faithfully.
5 out of 5
by HYEJIN LEE from south korea

good hotel

Posted Feb 22, 2016 on Hotels
아름다운곳이었어요 차가없으면 처음에 찾아가기 살짝 길을잃을수있어요 어마어마한 규모에 놀랐습니다 아주 관리가 잘되고있다는 느낌을 받았고 스탭은 매우 협조적이었습니다~~ 방은 넓어서 좋았구요 욕실은 조금 낡긴 했으나 샤워할때 물도 잘나와서 좋았어요^^ 매일 청소도 해줬구요... 무엇보다 좋았던건 바로 조식입니다 훌륭했어요! 밥이 있어서 놀랐고 오렌지주스는 제가 먹어본 오렌지주스중 단연 최고였습니다 다음에 세비야에 가게된다면 또 묵고싶네요~~
Comment from Hotel Management
May 18, 2016 by Guest comments, Hotel Management
Dear guest. Thank you very much for your comment. Yours faithfully.
5 out of 5
by Geovany from Brasil

Ótimo hotel

Posted Feb 11, 2016 on Hotels
Muito boa e confortável, mas se necessita de veículo para deslocamento à Sevilha.
Comment from Hotel Management
May 18, 2016 by Guest comments, Hotel Management
Dear guest. Thank you very much for your comment. Yours faithfully.
1 out of 5
by Pascal

Choisissez un autre hôtel

Posted Jan 21, 2016 on Hotels
Cet hôtel est une honte et ne mérite pas ses étoiles. Chambre sale et anachronique moquette et canape taché , mobilier abîmé , ménage pas fait ... sans oublier le sauna hors service ni le buffet du petit déjeuner , fruits en boîte et viennoiseries qui datent d'une semaine. Dommage dans une ville comme Séville. Un hôtel à retirer du site.
4 out of 5
by hee from 서울

친절한 직원들

Posted Jan 19, 2016 on Hotels
시설은 편리했고 매일 객실 정돈을 해주어서 깨끗합니드 직원들은 매우 친절하고 요구사항을 바로바로 처리해줍니다. 다만 세비야 시내에서 좀 떨어져서 차가 없으면 많이 불편하리라 생각됩니다
4 out of 5
by A verified traveler

Dated hotel but great value with breakfast package

Posted Jan 17, 2016 on Hotels
Basic quick overnight stopover. The hotel was great for the family's purposes for the 1 night - the room size was good for 4 of us (queen plus 2 twins). The furniture and overall room and bathroom is becoming dated but still clean and great value for our needs. Breakfast was included as part of our package and had a great variety.
Comment from Hotel Management
May 18, 2016 by Guest comments, Hotel Management
Dear guest. Thank you very much for your comment. Yours faithfully.
4 out of 5
by Carmen

Posted Jan 8, 2016 on Hotels
Comment from Hotel Management
May 18, 2016 by Guest comments, Hotel Management
Dear guest. Thank you very much for your comment. Yours faithfully.
4 out of 5
by A verified traveler

セビリヤ市内までのシャトルバス

Posted Jan 5, 2016 on Hotels
セビリヤ中心部までホテルのシャトルバス(往復2ユーロ)を利用できました。 本数は概ね1時間に1本と少ないですが、時間が合えば便利です。中心部までバスで10分程度でした。
Comment from Hotel Management
May 18, 2016 by Guest comments, Hotel Management
Dear guest. Thank you very much for your comment. Yours faithfully.