Ratings based on 596 Verified Reviews

3.9 out of 5
83% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by Cristian

Obsolete 4 star hotel

Posted Jun 16, 2017 on Hotels
Large beds, nice breakfast, helpful staff, great parking, spacious bathroom for the premium rooms / The pool was only open 2 hours per day, the bedsheets had blood stains and hair on them (but they were changed the next day at our request), the "gym" was a joke and the sauna and turkish bath were closed around 12:30 PM, at some point the hotel was ok, but is now in need of some renovation.
Comment from Hotel Management
Jun 29, 2017 by Guest comments, Hotel Management
Dear guest Thank you for this outstanding review and compliments as per your stay at the TRH Alcora Hotel The pool is open from 12:00 to 00:00 every day since 1st June 2017. Gym service,Turkish bath and sauna are open 24 hours 365 days. It will be our pleasure to welcome you again on your next visit. Kind regards,
5 out of 5
by Anthony

Spacious and Lovely but out of the way.

Posted Jun 10, 2017 on Hotels
Lovely hotel but not conveniently located. However, an inexpensive shuttle service was provided into Sevilla. Steps could present a problem for some people.
Comment from Hotel Management
Jun 16, 2017 by Guest comments, Hotel Management
Dear Anthony Thank you for your outstanding review and words as per your stay at the TRH Alcora Hotel. Your feedback is really valuable for us Looking forward to hosting you back soon! Kind regards,
5 out of 5
by Nigel

Trh ALCORA , Seville

Posted Jun 8, 2017 on Hotels
We have stayed here before, prices have gone up however we find the hotel good value for money... As ever the staff were very pleasant and helpful
Comment from Hotel Management
Jun 16, 2017 by Guest comments, Hotel Management
Dear Nigel Thank you for this outstanding review and compliments as per your stay at the TRH Alcora Hotel We are proud for having contributed in making your trip unforgettable and we hope to again provide you a warm welcome when coming back to Sevilla. Kind regards,
5 out of 5
by Chloe Jane

Posted May 10, 2017 on Hotels
Comment from Hotel Management
May 25, 2017 by Guest comments, Hotel Management
Dear Customer Thank you very much for your comment. Best regards
3 out of 5
by A verified traveler

Soso

Posted May 10, 2017 on Hotels
Too far out of central Seville. No tea or coffee facilities in the room but the small bottle of sherry gift arriving later was a nice touch
Comment from Hotel Management
May 25, 2017 by Guest comments, Hotel Management
Dear Customer Thank you very much for your comment. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Exquisite Hotel, Great Service

Posted May 7, 2017 on Orbitz
Pros: I liked the ambience and grand architectural layout.
Cons: Nothing can be improved. Hotel is perfect for its purpose.
Location: As a tourist on foot location was not suitable . The city center was not within walking distance; walk to metro was possible but difficult.
I had an extremely comfortable 6 days at Alcora. Even though most personnel were not proficient in English; they politely attempted to be helpful. and if necessary solicited help from an employee more proficient. Usually at the reception desk language was less of a problem. Any issues I had were resolved quickly. Hotel provided free hourly buses to the city but service was unpredictable, as I often had to wait a hour for a later bus even though I was on time for one currently scheduled to depart.
Comment from Hotel Management
May 9, 2017 by Hans Potters, Hotel Management
Dear guest Thank you very much for your review Best regards
4 out of 5
by A verified traveler

Posted Apr 30, 2017 on Hotels
lovely split level rm. v professional service. local bus runs hourly; taxi abt 12 Euros to town.
Comment from Hotel Management
May 3, 2017 by Guest comments, Hotel Management
Dear Guest Thank you very much for your review. Best Regards Hans Potters TRH Alcora Hotel general manager
5 out of 5
by A verified traveler

Nice hotel for vacation.

Posted Apr 19, 2017 on Hotels
Great place for vacation. We enjoyed the time.
Comment from Hotel Management
May 4, 2017 by Guest comments, Hotel Management
Dear Guest Thank you very much for your review. Best Regards Hans Potters TRH Alcora Hotel general manager
2 out of 5
by A verified traveler from D

Nickel and dime hotel

Posted Apr 17, 2017
They charge you extra for using the safe in the room,towels for the pool and the shuttlem to town. Our room was impractical. The bedroom and bath were on a second floor. But closets on the first floor.
Comment from Hotel Management
Apr 19, 2017 by Hans Potters, Hotel Management
Estimado cliente Muchas gracias por su comentario. Todos los servicios extras que no estan incluidos en la tarifa de la habitacion conllevan un coste extra que el cliente acepta abonar si decide hacer uso de ellos, Este coste se encuentra perfectamente indicado en todas las publicaciones al respecto. Consultando nuestros registros de cambios de habitacion no consta que ningun cliente haya pedido cambiar de nuestras habitaciones superiores duplex a una habitacion con un solo piso. Lamentablemente una vez los los clientes abandonan nuestro hotel no podemos solventar los posibles inconvenientes que puedan surgir a lo largo de la estancia. Reciba cordiales saludos.
5 out of 5
by Claire

Superb value modern hotel.

Posted Jan 10, 2017 on Hotels
We used it as a convenient base to look at Spanish horses. Everything about this hotel was superb. It was exceptionally clean, staff were very helpful and spoke good English. The main town is a 30 minute walk away to the centre, but a bus at the end of the hotel drive takes you there in 10 minutes. Hotel is away from busy nightlife and quiet enough to sleep. Breakfast was as much as you could eat, full English, fruit, continental, pastries, everything.
Comment from Hotel Management
May 4, 2017 by Guest comments, Hotel Management
Dear Guest Thank you very much for your review. Best Regards Hans Potters TRH Alcora Hotel general manager