Ratings based on 127 Verified Reviews

3.8 out of 5
86% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Oct 10, 2016
Not a 4star hotel , 3 maybe. Very old inside of the room Carpet is super dirty Smell likes some one smoked recently
Comment from Hotel Management
Nov 9, 2016 by Hans Potters. General manager, Hotel Management
Dear Guest. Thank you very much for your comment. Yours sincerely,
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with frequent bus service into Seville

Posted Sep 25, 2016
Comfortable stay. Air conditioning in the room was quiet at night. Food average
Comment from Hotel Management
Nov 9, 2016 by Hans Potters. General manager, Hotel Management
Dear Guest. Thank you very much for your comment. Yours sincerely,
1 out of 5
by A verified traveler

Very expensive hotel with terrible rooms.

Posted Apr 1, 2016
Pros: Breakfast buffet was very good and had many choices
Cons: A huge upgrade is needed for hallways, room areas and their rooms to be considered 4 stars.
Location: Very far away from main attractions. Hotel provides a very deficient shuttle service with a very small shuttle bus once every hour.
We selected a 4 star hotel and the price was very high. When we arrived we were happy to see the great entrance and reception area. But in the hallways and rooms it was dirty, and in terrible condition. We were there for two nights. As our room was dirty, the floors were in bad condition and the bathroom door was rotting near the floor we complained about the room the first night and the reception clerk told us that we had the best rooms and we were in the best renovated area of the hotel. We complained again the second day to another clerk and for the second night we got a new room but the new room was as bad as the first one. The room areas and the rooms are two stars.
Comment from Hotel Management
May 17, 2016 by Director , Hotel Management
Dear guest. Thank you very much for your comment. Yours faithfully.
3 out of 5
by A verified traveler from Maritimes, Canada

Time for Some Renovations/Repairs

Posted Oct 25, 2015
Pros: Spacious rooms
Cons: Cleanliness, general upkeep
Location: Located on the outskirts of Seville but the hotel offers a shuttle to the "downtown" for a very reasonable price several times a day.
This hotel looks like it was once very beautiful. At present it is very run down ...almost dirty in places. It was raining while we were there and the lobby ceiling leaked in a few different places. On the positive side ...the rooms were spacious.
Comment from Hotel Management
Oct 27, 2015 by GM, Hotel Management
Dear guest. We appreciate your comments very much. Receive cordial greetings.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lisbon

Nice hotel, good room, nice pool, food and pers...

Posted Aug 12, 2015
Pros: Pool, room, hotel inside entry
Cons: food and personnel simphaty
Location: isla magica, el corte ingles
Nice hotel, good room, nice pool, food and personnel not so good.
Comment from Hotel Management
Oct 21, 2015 by GM, Hotel Management
Dear guest. Thank you very much for your comment. Yours faithfully.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with easy parking

Posted Aug 7, 2015
Pros: Pool, breakfast and wifi
Cons: Coffee/tea making in rooms would be nice.
Stayed here a few times now, great hotel. Not in centre of Seville but if your driving you can park for free, and parking in Seville is expensive, then use hotel shuttle bus to travel in, very easy. Very nice buffet breakfast and staff helpful and friendly always. Good sized rooms, clean and comfortable, Good wifi. Fantastic outdoor pool area also. Excellent value for money.
Comment from Hotel Management
Oct 21, 2015 by GM, Hotel Management
Dear guest. We greatly appreciate your comment. We are delighted to see that we have met your expectations. Yours faithfully.
2 out of 5
by A verified traveler

Posted May 27, 2015
overall i was underwhelmed and disappointed from the decsription id read beforehand
Comment from Hotel Management
Oct 21, 2015 by GM, Hotel Management
Dear Customer. We greatly appreciate your comment. Yours faithfully.
4 out of 5
Recommended
for Everyone
by A verified traveler from Waterloo, Canada

The hotel was away from main attractions

Posted May 1, 2015
Pros: It was clean, the room was clean. Wash rooms was clean. Shower was excellent, mattress was ok.
Cons: An iron and a kettle or coffe maker would have made it to a four star hotel.
Location: I found a local super market and was able to purchase groceries at a reasonable price
The hotel did provide transportation on hourly basis for a minimal charge of 2 euros for unlimited rides to the city centre. The staff were helpful whenever I needed some translation. All in all a pleasant stay.
Comment from Hotel Management
Oct 21, 2015 by GM, Hotel Management
Dear Customer. We greatly appreciate your comment. Yours faithfully.
5 out of 5
Recommended
for Families
by A verified traveler

Great Value!

Posted Oct 24, 2014
Pros: price, free parking, free wi-fi, food
Location: not too close to anything, but a very inexpensive shuttle runs on the hour for most of the day
We stayed here in October of 2014, a family of four. While not located in the city center, a shuttle runs every hour for a very reasonable price. This hotel was a great for the price. Large facilities, free wi-fi and good food. The only downside is distance from City Center, but the very reasonable bus price (runs every hour except during the time period 2-5) helps with that issue.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County

TRH Alcora Seville, Spain

Posted Oct 21, 2014
Pros: The lobby was open and very welcoming. Parking was free. Transportation to and from Seville (about 10 minutes away) cost 4 Euros roundtrip.
Location: Very nice hotel. Provided inexpensive transporation by minibus to downtown Seville. The breakfast buffet was very good.
Very charming, bright, clean and friendly staff. The parking was free and plentiful. The hotel offered transportation by minibus to and from downtown Seville for 4 Euros. The breakfast buffet was reasonably priced and very filling. The room was spacious and clean. I would recommend the hotel to anyone traveling to Seville.