Ratings based on 537 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Paola Andrea from Colombia

Buen lugar no excelente

Posted May 20, 2016 on Hotels
Es un buen hotel con buenas instalaciones, pero su piscina tiene horario demasiado restringido. La ducha de la habitación no fue cómoda y era una habitación de dos plantas y el televisor se encontraba en la primera. Si vas en carro su zona es buena pero es retirado del centro
Comment from Hotel Management
by Guest comments, Hotel Management
Estimado cliente. Muchas gracia spor su comentario. Tomo nota de las sugerencias que plasma en el mismo para mejorar nuestro servicio y contribuir a la total satisfaccion de los clientes que nos eligen para su estancia en Sevilla. Reciba un cordial saludo Gustavo Carrio. Director Hotel TRH Alcora.
4 out of 5
by Juan Jose from Valencia

Un bonito hotel con un fallo para los discapacitad

Posted May 19, 2016 on Hotels
Las habitaciones para clientes con discapacidad no tienen acceso por los ascensores solo una rampa impracticable para subir y peligrosa para bajar.Sin duda no puede estar homologada
Comment from Hotel Management
by Guest comments, Hotel Management
Estimado cliente. Muchas gracias por su comentario. Todas nuestras instalaciones cumplen con la normativa legal actual. Tomo nota de su sugerencia para mejorar en nuestro servicio. Reciba un cordial saludo Gustavo Carrio Directr Hotel TRH Alcora.
4 out of 5
by Mick from Perth, Western Australia

Seville Stay

Posted May 19, 2016 on Hotels
Enjoyed our stay in the Hotel, quiet location. Service and food quality did not match the facility - need to lift their game.
Comment from Hotel Management
by Guest comments, Hotel Management
Dear Guest Thank you very much for your comment. Yours sinceresly. Best regards
3 out of 5
by Ramón from Terrassa

Posted May 16, 2016 on Hotels
Nos pusieron en una habitación con dos niveles lo que no es nada cómodo
4 out of 5
by Shaul from Kfar saba

Posted May 4, 2016 on Hotels
The rooms are comfortable The breakfast is under expectation
Comment from Hotel Management
Jul 16, 2016 by Guest comments, Hotel Management
Dear guest. Thank you very much for your comment. Yours faithfully.
1 out of 5
by A verified traveler

Very expensive hotel with terrible rooms.

Posted Apr 1, 2016
Pros: Breakfast buffet was very good and had many choices
Cons: A huge upgrade is needed for hallways, room areas and their rooms to be considered 4 stars.
Location: Very far away from main attractions. Hotel provides a very deficient shuttle service with a very small shuttle bus once every hour.
We selected a 4 star hotel and the price was very high. When we arrived we were happy to see the great entrance and reception area. But in the hallways and rooms it was dirty, and in terrible condition. We were there for two nights. As our room was dirty, the floors were in bad condition and the bathroom door was rotting near the floor we complained about the room the first night and the reception clerk told us that we had the best rooms and we were in the best renovated area of the hotel. We complained again the second day to another clerk and for the second night we got a new room but the new room was as bad as the first one. The room areas and the rooms are two stars.
Comment from Hotel Management
May 17, 2016 by Director , Hotel Management
Dear guest. Thank you very much for your comment. Yours faithfully.
3 out of 5
by A verified traveler

Posted Mar 30, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Guest comments, Hotel Management
Dear guest. Thank you very much for your comment. Yours faithfully.
4 out of 5
by A verified traveler

Posted Mar 29, 2016 on Hotels
Mit der angegebenen Adresse ist das Hotel nicht auf Anhieb zu finden.
Comment from Hotel Management
Jul 16, 2016 by Guest comments, Hotel Management
Dear guest. Thank you very much for your comment. Yours faithfully.
3 out of 5
by A verified traveler

Not a four-star hotel, but sufficient.

Posted Mar 21, 2016 on Hotels
I only had a few hours between travel days to stay and sleep, so my stay was sufficient. The hotel appears massive - think Caesar's Palace inside - and seemed to have a lot of young drinkers coming and going late on a Friday night and into Saturday morning. The marble floors and grand hallways make it look fancy, but the rooms weren't so great, needing updates and repairs. Visible wear and tear on walls, especially in the bathroom, etc. Friendly and English fluent front desk staff.
Comment from Hotel Management
Jul 16, 2016 by Guest comments, Hotel Management
Dear guest. Thank you very much for your comment. Yours faithfully.
5 out of 5
by willem h.

luxe hotel ,incl.ontbijtbuffet

Posted Mar 21, 2016 on Ebookers
goede ontvangst ,zo ´smorgens vroeg ,kamer na 1 1/2 uur beschikbaar .na 3 dagen een andere kamer gekregen ,ivm copd ,keurig , lunch en diner buffet met 1/2 fles wijn voor € 22.- per keer ,volop keus en goede kwaliteit,bediening goed . gezellige bar met zeer nette prijzen ,kortom een ontspannen week .hotelbus rijdt je naar het centrum en weer terug ,perfect geregeld ! sevilla - geweldig en interessant ,cultuur,paleizenen zeer veel kerken -ga naar de kathedraal , audio toelichting , super