- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The phone number does not work or they never answered, when I got there the gate was closed, I called the phone number several times and no one answered, a neighbor girl was kind enough to call Don Mario who is the manager or owner, but he was more interested in listening to his music then to open the gate for us, we were there waiting in the rain for about 1/2hour, Trying to get his attention. Until we had no other option but to return to San Juan Del Sur and rent another hotel room at the last minute. We're still waiting to see if maybe we can get our money back. Also the road is a dirt road that takes about 20 minutes to drive the 3km to the hotel.