Ratings based on 2,000 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Dallas TX

Attentive staff-overpriced hotel

Posted Jan 19, 2018
Pros: As above.
Cons: Revise prices.
Location: As above.
Hotel located on a busy commercial street across from a supermarket. Beach 4 blocks away (open golf cart access offered by hotel), Staff courteous and attentive. Rooms clean and comfortable but lack views. Usurious "resort" fee of 20%. Hotel would be a good value at 1/2 the price charged.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2018
Pros: The location to be able to walk to other location from the hotel.
Location: Did a lot walking around the area on foot to see the sites.
Over all, the stay at the hotel was excellent. The room size was very good. It was very clean room and well service. The staff at the hotel is excellent from the front desk personnel to the maid service personnel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2018
Nice hotel, friendly and helpful staff. Was a very pleasant stay for us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oak Lawn, IL

Great pre-cruise hotel

Posted Jan 7, 2018
Pros: All of the staff - front desk, bar, restaurant - were extremely friendly and helpful. The food was delicious, fresh and plentiful!
Location: About 10 min. Ride from airport, 5 min. WLk to beach, 5 miles to Old San Juan., about 10 min. to cruise terminal
This is a beautiful hotel! The decor is very modern, with glass and metal architecture. it is about a 5 minute walk to the beach, but they have a golf cart that shuttles to the beach during the day.
3 out of 5
by A verified traveler

Very Expensive

Posted Dec 30, 2017
The debt never seems to end. $422.00 and you pay more fees when you leave. Very disappointed and not worth that much money. The servers at the restaurant are super slow and take a long time to bring your meal. No complimentary meal for the price either.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Posted Dec 26, 2017
Excellent Hotel. Clean exactly as described in Expedia. Great Hospitality
5 out of 5
Recommended
for Everyone
by A verified traveler from pittsburgh

Top notch staff

Posted Dec 23, 2017
The staff at this hotel made our stay at this hotel exceptional. They were great in making sure we were comfortable while we waited for our room to be ready.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Perfect spot

Posted Dec 10, 2017
Nice looking modern hotel with cute pool, nice gym. Very friendly and helpful staff!
5 out of 5
Recommended
for Everyone
by A verified traveler from washington

Posted Sep 20, 2017
The experience was awesome. The staff was amazing and the service was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Posted Sep 19, 2017
Close to beach, nice pool area, and great breakfast. The staff were very nice even though they had been hit by hurricane Irma, they still have great service.