Ratings based on 3,006 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel.4.5 stars

Posted Aug 18, 2017
Good value. Breakfast included. Restaurants located walking distance. Good family stay. Nice pool. Gym is small. Casino smaller than most cruise ships.
5 out of 5
Recommended
for Everyone
by A verified traveler from Newark, NJ

Staff was Amazing

Posted Aug 17, 2017
Pros: The staff from
Cons: Breakfast options
The staff had great service throughout the trip. It was worth every penny spent.
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

Nice hotel close to the beach and airport

Posted Aug 17, 2017
I love the hotel the staff and the activities ,great pool,excellent happy hours and breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from Tortola, BVI

family fun

Posted Aug 15, 2017
The embassy is a great hotel especially for the breakfast which is FREE everyday they have free evening cocktails and popcorn for the children. In addition its close to plaza las Americas and has an outback inside. It's my favourite hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

very nice hotel

Posted Aug 12, 2017
nice size suite. nice large pool. hotel was near supermarket, restaurants, stores and beach. daily breakfast and happy hour a bit repetative as they offered the same.options but still pretty good. only two snags were the lack of communication from staff without prompting at times i.e. i had to ask about the beach accomodations, where to find the hotel rep at the beach. i felt that was something that should be disclosed as it was part of the resort fee. the other was a lack of staffing when the hotel hosted a private party and it impacted the service i recieved as they placed all the staff on the parivate event. It came across as they forgot they still had a hotel full of guests for a few hours. overall i did enjoy my stay greatly and would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great hotel

Posted Aug 10, 2017
Great hotel with breakfast included. Beautiful pool, wonderful staff.
Comment from Hotel Management
Aug 10, 2017 by Aixa Berrios, Hotel Management
Dear Pat: Thank you for staying with us. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Nic hotel with casino and great staff

Posted Aug 8, 2017
We spent eight night at this hotel with our three boys. This was a great hotel with excellent staff. I would go back again.
Comment from Hotel Management
Aug 10, 2017 by Aixa Berrios, Hotel Management
Hello chad: Thank you for staying with us. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2017
Included breakfast was delicious. Cooked to order eggs every morning.
Comment from Hotel Management
Aug 10, 2017 by Aixa Berrios, Hotel Management
Dear Guest: Thank you for your comments. We are very happy to hear you enjoyed our breakfast. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Centreville, VA

Great value and stay

Posted Aug 5, 2017
It was great! Hotel staff was warm and welcoming.
Comment from Hotel Management
Aug 10, 2017 by Aixa Berrios, Hotel Management
Hello Bryan: Thank you for staying with us and for your positive comments, please come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Island, NY

Lovely Hotel

Posted Aug 3, 2017
Very much enjoyed our stay. Breakfast is included with cooked to order omeleties if you choose. Short walk to a magnificent beach. Staff very accommodating and friendly. I would go back in a heartbeat.
Comment from Hotel Management
Aug 10, 2017 by Aixa Berrios, Hotel Management
Hello Ellen: Thank you for staying with us and for sharing your experience. Glad you enjoyed your stay. We hope to see you again soon.