Four Points by Sheraton Caguas Real Hotel & Casino

Photo gallery for Four Points by Sheraton Caguas Real Hotel & Casino

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Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk
Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk
Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk
Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Overview of Four Points by Sheraton Caguas Real Hotel & Casino

Four Points by Sheraton Caguas Real Hotel & Casino

3.5 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
500 Alhambra En Granada Boulevard, Caguas, 00726

Explore the area

  • Popular LocationJardin Botanico y Cultural de Caguas8 min drive
  • Popular LocationBosque Estatal De Carite14 min drive
  • Popular LocationJardin Botanico22 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)30 min drive

Choose dates to view prices

About this area

Caguas

Located in Caguas, Four Points by Sheraton Caguas Real Hotel & Casino is in a rural area and next to a golf course. El Yunque National Forest and Jardin Botanico reflect the area's natural beauty and area attractions include Jardin Botanico y Cultural de Caguas and Punto Verde. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as ecotours.

What's nearby

  • Jardin Botanico y Cultural de Caguas - 8 min drive
  • Bosque Estatal De Carite - 14 min drive
  • Jardin Botanico - 22 min drive
  • Plaza las Americas - 22 min drive
  • Luis Munoz Marin Foundation - 23 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 30 min drive

Restaurants

  • Flor de Caña Eatery & Bar — 1 min walk
  • Restaurante Raices — 4 min drive
  • Sizzler — 5 min drive
  • Orujo Taller De Gastronomia — 6 min drive
  • Bistro Tartine — 6 min drive

About this property

Four Points by Sheraton Caguas Real Hotel & Casino

3.5-star business-friendly hotel adjacent to a golf course
18 holes of golf, a casino, and a terrace are just a few of the amenities provided at Four Points by Sheraton Caguas Real Hotel & Casino. For those looking to try their luck, this hotel boasts 433 slot machines, 10 casino gaming tables, and bingo. Flor de Caña Eatery & Bar, the onsite family restaurant, features pool views. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with a waterslide, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and smoke-free premises
  • Free newspapers, an elevator, and concierge services
  • A gift shop, a ballroom, and a computer station
  • Guest reviews speak well of the overall value and helpful staff
Room features
All guestrooms at Four Points by Sheraton Caguas Real Hotel & Casino include perks such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, Select Comfort beds, and rollaway/extra beds (surcharge)
  • Bathrooms with bathtubs and free toiletries
  • 55-inch HDTVs with premium channels
  • Mini fridges, free infant beds, and coffee/tea makers

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 11.15 per day; includes in/out privileges)
  • Valet parking on site (USD 13 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee weekends 8:00 AM–10:30 AM: USD 15.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 casino gaming tables
  • 433 casino slot machines
  • Bingo
  • Casino (3800 square feet of space)
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer

Entertainment

  • 55-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - noon
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 18.87 percent

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.00 per person (approximately)
  • Self parking fee: USD 11.15 per day (in/out privileges)
  • Valet parking fee: USD 13 per day (in/out privileges)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Caguas Four Points
Caguas Four Points Sheraton
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Four Points Sheraton Caguas Real
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Four Points by Sheraton Caguas Real Hotel & Casino Hotel Caguas

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 468 out of 992 reviews
5 - Excellent 47%
Rating 4 - Good. 302 out of 992 reviews
4 - Good 30%
Rating 3 - Okay. 133 out of 992 reviews
3 - Okay 13%
Rating 2 - Poor. 53 out of 992 reviews
2 - Poor 5%
Rating 1 - Terrible. 36 out of 992 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was comfortable. Due to Covid, the restaurant closed at 6:30 while things around you were still open. Made no sense! Unfortunately nothing was included in our stay. It was overall ok. Hotel was clean and towel were always fresh. Our down comforter was old. You could see the cotton in bunches. I would definitely explore another hotel. I wouldn’t rush back there.
Stayed 5 nights in Dec 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Service was always with a smile. VERY clean property. Our stay was very enjoyable!
Stayed 4 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the casino was on the other side and did not disrupt sleep.
Stayed 4 nights in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 2 nights in Nov 2021

3/5 Okay

Traveled with family
Disliked: Amenities
The hotel was clean and the staff friendly and helpful. However, they're breakfast and or food/drinks were over the top and therefore, we ate outside the hotel. Must say that the casino and all over the hotel, there were hand sanitizers, wipes at every turn, and I really appreciated that due to the pandemic. Two (2) of the seven (7) days that I was there, the elevators were not working and that was a bummer, walking up and down to our room on the 3rd floor. On a scale of 1 to 10, 10 being excellent, I give it a 7. There is room for improvement. Will I stay there again? Maybe, but I would look at another hotel first.
Stayed 7 nights in Nov 2021