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Reviews

4.7 / 5Exceptional
1,791 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    San Juan Cathedral
    1 min walk
  • Popular Location
    San Juan Gate
    3 min walk
  • Popular Location
    Plaza de Armas
    4 min walk
  • Airport
    San Juan (SJU-Luis Munoz Marin Intl.)
    16 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Room, 1 Queen Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Deluxe Double Room, 2 Double Beds

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Queen Vista

    Room Amenities

    • Bay view
    • Sleeps 4
    • 1 Queen Bed OR 2 Double Beds
    More details
  • Superior Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Garden Terrace

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Junior Suite, 1 Queen Bed

    Room Amenities

    • City view
    • Sleeps 6
    • 1 Queen Bed
    More details

About this area

San Juan

In the historical district, Hotel El Convento is in a walkable area with great shopping. Port of San Juan and Pan American Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Escambron Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Our guests love the hotel's quiet location.

Visit our San Juan travel guide
Popular Location

What's nearby

  • San Juan Cathedral - 1 min walk
  • San Juan Gate - 3 min walk
  • Plaza de Armas - 4 min walk
  • La Fortaleza - Palacio de Santa Catalina - 4 min walk
  • Pier 1 - 9 min walk

Getting around

  • Sacred Heart Station - 10 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

Restaurants

  • Patio del Nispero – Alfresco dining restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • El Picoteo – Tapas bar offering Spanish cuisine. Serves lunch and dinner daily.

About this property

Hotel El Convento

Luxury San Juan hotel in Old San Juan, walk to San Juan Gate
Along with 2 restaurants, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite. All 58 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as refrigerators and coffee makers. Other amenities available to guests include free WiFi, free wired Internet, and cable TV.
Hotel El Convento offers 58 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies.
Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. This San Juan hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Valet parking: USD 20 per day

Food and drink

Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: USD 15-25 per person
2 restaurants
1 bar
Coffee/tea in common area(s)

Things to do

Free bicycle rentals

Family friendly

Free cribs/infant beds
In-room child care (surcharge)
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

ATM/banking services
Banquet hall
Free newspapers in lobby
Library

Guest services

Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
French
Spanish

Business services

Business center
Meeting rooms
Conference space

Outdoors

Beach umbrellas
Garden
Pool sun loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Beach towels

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Ceiling fan
Free cribs/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hair dryer

Entertainment

Cable channels
Pay movies
Premium channels

Food and drink

Coffee/tea maker
Refrigerator

More

Connecting rooms available
In-room massage
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers

Policies

Check-in

Minimum check-in age - 18

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Diners Club
Discover
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 per person (approximately)
  • Valet parking fee: USD 20 per day
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Convento
  • Convento Hotel
  • El Convento
  • El Convento Hotel
  • El Convento San Juan
  • El Hotel Convento
  • Hotel Convento
  • Hotel El Convento
  • Hotel El Convento San Juan
  • Hotel El Convento Hotel
  • Hotel El Convento San Juan
  • Hotel El Convento Hotel San Juan
4.7

Exceptional

5 - Excellent
1,347
4 - Good
346
3 - Okay
62
2 - Mediocre
26
1 - Poor
10
4.7
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful Hotel and great location in old San Juan.

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room need more work, I little remodeling, be well

Stayed 2 nights in Jan 2020

3/5

  • Disliked: Staff & service

Location is great, but the property is not kept up very well. Aside from checkin, service was not good. Long wait times in restaurant and for drinks. Pool is small, but good, however there is no service and peoples old drink glasses from nights prior are not cleaned in a timely manner. Phone for room service did mot work either. Front desk ended up answering after several rings snd they sounded annoyed. We will not go back.

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2019

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

People are very friendly. Pictures very deceiving! Pool ridiculously small!!!

Stayed 2 nights in Dec 2019

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