Hyatt House San Juan

Photo gallery for Hyatt House San Juan

Featured Image
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Hyatt House San Juan

Hyatt House San Juan

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Pet friendly
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 140°F
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907

Explore the area

  • Popular LocationPuerto Rico Convention Center8 min walk
  • Popular LocationPan American Pier11 min walk
  • Popular LocationCondado Beach13 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)11 min drive

Choose dates to view prices

Guestroom King View

4.4/5 guest room rating
  • 320 sq ft
  • Studio
  • 1 bathroom
  • Water view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

4.4/5 guest room rating
  • 320 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Bay View (San Juan)

4.6/5 guest room rating
  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Bathtub

4.5/5 guest room rating
  • 431 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Bay View (San Juan)

4.7/5 guest room rating
  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

One Bedroom King Suite

4.7/5 guest room rating
  • 462 sq ft
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite King

4.7/5 guest room rating
  • 431 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Bay View (San Juan)

4.4/5 guest room rating
  • 441 sq ft
  • Studio
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Bay View (San Juan)

4.7/5 guest room rating
  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

About this area

San Juan

Located in San Juan, Hyatt House San Juan is near the airport and near the beach. Pan American Pier and Castillo de San Cristobal are notable landmarks, and if an activity is on the agenda, check out Port of San Juan. Museo del Mar and Pablo Casals Museum are also worth visiting.

What's nearby

  • Sheraton Casino - 6 min walk
  • Puerto Rico Convention Center - 8 min walk
  • Pan American Pier - 11 min walk
  • Condado Beach - 13 min walk
  • Luis Muñoz Rivera Park - 16 min walk

Getting around

  • Sacred Heart Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • H Bar — 1 min walk
  • Texas de Brazil — 4 min walk
  • Macchiato Coffe Shop — 5 min walk
  • Pizza e Birra — 9 min walk
  • Melanzana — 9 min walk

About this property

Hyatt House San Juan

3.5-star San Juan aparthotel in Isla Grande, near Puerto Rico Convention Center
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free aparthotel. Free on-the-go breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. Each apartment offers free WiFi and free wired Internet, a flat-screen TV with cable channels, plus a refrigerator and a microwave. An MP3 dock, a coffee/tea maker, and free local calls are among the other amenities available to guests.
Hyatt House San Juan offers 126 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in
This information is provided by our partners.

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 16.00 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Free crib/infant bed

Food and drink

  • Refrigerator
  • Microwave
  • Coffee/tea maker

Dining

  • Free on-the-go breakfast available daily 6:30 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Manager's reception (free)
  • Snack bar/deli

Bedrooms

  • Alarm clock
  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Free toiletries
  • Hair dryer

Living spaces

  • Library

Entertainment

  • 42-inch flat-screen TV with cable/satellite service
  • Pool or billiards table
  • TV in a common area
  • MP3 docking station

Outdoor areas

  • Terrace
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • USD 75 per pet per stay
  • 2 per room (up to 50 lbs)
  • One-time cleaning fee: USD 100

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Free grocery shopping service
  • Free local calls
  • 24-hour front desk
  • Convenience store

Location highlights

  • Near the airport

Things to do

  • 24-hour fitness center

Safety features

  • Smoke detector

General

  • 126 rooms
  • 6 floors
  • Built in 2014

Where to eat

  • H Bar – Serves light fare daily, happy hour available.

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 6 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.
Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative PCR/antigen test for COVID-19 (issued within 72 hours before arrival) or proof of COVID-19 recovery within 2 months before check-in (dated at least 3 days before arrival) to access the property's public areas, including the restaurant, bar, pool, and spa facilities.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a one-time cleaning fee of USD 100
2 per room (up to 50 lbs)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 18.314 percent of room rate

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 16.00 per night
  • Pet fee: USD 75 per pet, per stay plus USD 100 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan San Juan
Hyatt House San Juan Aparthotel
Hyatt House San Juan Aparthotel San Juan

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 627 out of 975 reviews
5 - Excellent 64%
Rating 4 - Good. 240 out of 975 reviews
4 - Good 25%
Rating 3 - Okay. 55 out of 975 reviews
3 - Okay 6%
Rating 2 - Poor. 31 out of 975 reviews
2 - Poor 3%
Rating 1 - Terrible. 22 out of 975 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer service is excellent and cleanliness.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gracias por sus servicios y hamabilidad, especialmente a Flor. Gracias, nos vemos pronto.
Stayed 4 nights in Aug 2021

1/5 Terrible

Traveled with family
Disliked: Amenities, property conditions & facilities
This property dues not have any amenities except for a small pool under trees. No restaurants, bars, etc. It is on a major road so don't expect to walk anywhere. Checked out before unpacking a bag.
Stayed 7 nights in Aug 2021

4/5 Good

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I like the pull out couch and mini kitchen. The room had a slightly odor I think it was the carpet. The breakfasts was good. The staff could have communicated better on how to use the key card to enter the hotel and for the elevator.
Stayed 5 nights in Jul 2021

4/5 Good

Traveled with family and small children, Business traveler
Liked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2021