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Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Guest reviews

4.5 out of 5 Wonderful
880 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Pet Friendly
Laundry
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 140°F

Map

Explore the area

Popular LocationSheraton Casino6 min walk
Popular LocationPuerto Rico Convention Center8 min walk
Popular LocationCondado Beach13 min walk
AirportSan Juan (SJU-Luis Munoz Marin Intl.)11 min drive

Choose dates to view prices

  • Guestroom King View

    4.4/5 guest room rating

    Room amenities

    • 320 sq ft
    • Studio
    • 1 bathroom
    • Water view
    • Sleeps 4
    • 1 King Bed
    More detailsGuestroom King View
  • Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 320 sq ft
    • Studio
    • 1 bathroom
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Suite, 1 Bedroom, Bay View (San Juan)

    4.6/5 guest room rating

    Room amenities

    • 431 sq ft
    • 1 bedroom
    • 1 bathroom
    • Bay view
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuite, 1 Bedroom, Bay View (San Juan)
  • Studio Suite, 1 King Bed, Accessible, Bathtub

    4.5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 4
    • 1 King Bed
    More detailsStudio Suite, 1 King Bed, Accessible, Bathtub
  • Suite, 1 Bedroom, Bay View (San Juan)

    4.7/5 guest room rating

    Room amenities

    • 431 sq ft
    • 1 bedroom
    • 1 bathroom
    • Bay view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom, Bay View (San Juan)
  • One Bedroom King Suite

    4.6/5 guest room rating

    Room amenities

    • 477 sq ft
    • 1 bedroom
    • 1 bathroom
    • Water view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsOne Bedroom King Suite
  • Studio Suite King

    4.6/5 guest room rating

    Room amenities

    • 431 sq ft
    • Studio
    • 1 bathroom
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStudio Suite King
  • Room, 1 King Bed, Bay View (San Juan)

    4.3/5 guest room rating

    Room amenities

    • 441 sq ft
    • Studio
    • 1 bathroom
    • Bay view
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Bay View (San Juan)
  • Suite, 1 Bedroom, Bay View (San Juan)

    4.7/5 guest room rating

    Room amenities

    • 431 sq ft
    • 1 bedroom
    • 1 bathroom
    • Bay view
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuite, 1 Bedroom, Bay View (San Juan)

About this area

San Juan

Located in San Juan, Hyatt House San Juan is near the airport and near the beach. Pan American Pier and Castillo de San Cristobal are notable landmarks, and if an activity is on the agenda, check out Port of San Juan. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium.
Visit our San Juan travel guide
View in a map
Popular Location

What's nearby

  • Sheraton Casino - 6 min walk
  • Puerto Rico Convention Center - 8 min walk
  • Pan American Pier - 11 min walk
  • Condado Beach - 13 min walk
  • Playa del Caribe Hilton - 17 min walk

Getting around

  • Sacred Heart Station - 4 min drive
  • AirportLuis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • H Bar — 1 min walk
  • Texas de Brazil — 4 min walk
  • Macchiato Coffe Shop — 5 min walk
  • Pizza e Birra — 9 min walk
  • Melanzana — 9 min walk

About this property

Hyatt House San Juan

3.5-star San Juan aparthotel in Isla Grande, walk to Puerto Rico Convention Center
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free aparthotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. Each apartment offers free WiFi and free wired Internet, a flat-screen TV with cable channels, plus a refrigerator and a microwave. An MP3 dock, a coffee/tea maker, and free local calls are among the other amenities available to guests.
Hyatt House San Juan offers 126 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This San Juan aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
This information is provided by our partners.

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Self parking: USD 16.00 per night
  • Accessible parking

Family friendly

  • Free crib/infant bed

Food and drink

  • Refrigerator
  • Microwave
  • Coffee/tea maker

Dining

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Manager's reception (free)
  • Snack bar/deli

Bedrooms

  • Alarm clock
  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hair dryer
  • Free toiletries

Living spaces

  • Library

Entertainment

  • 42-inch flat-screen TV with cable/satellite service
  • Pool or billiards table
  • TV in a common area
  • MP3 docking station

Outdoor areas

  • Terrace
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Laptop workspace

Comfort

  • Air conditioning

Pet friendly

  • USD 75 per pet per stay
  • 2 per room (up to 50 lbs)
  • One-time cleaning fee: USD 100

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Free grocery shopping service
  • 24-hour front desk
  • Free local calls
  • Convenience store

Location highlights

  • Near the airport

Things to do

  • 24-hour fitness center

Safety features

  • Smoke detector

General

  • 126 rooms
  • 6 floors
  • Built in 2014

Where to eat

  • H Bar – Serves light fare daily, happy hour available.

Policies

Check-in

Check-in from 4 PM - 6 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a one-time cleaning fee of USD 100
2 per room (up to 50 lbs)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 18.314 percent of room rate

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 16.00 per night
  • Pet fee: USD 75 per pet, per stay plus USD 100 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan San Juan
Hyatt House San Juan Aparthotel
Hyatt House San Juan Aparthotel San Juan

Frequently asked questions

Can I cancel my reservation for free at Hyatt House San Juan and receive a full refund?
Yes, Hyatt House San Juan offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt House San Juan cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hyatt House San Juan?
As of Oct 28, 2020, prices found for a 1-night stay for 2 adults at Hyatt House San Juan on Oct 29, 2020 start from $127, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hyatt House San Juan have a pool?
Yes, this property has an outdoor pool.
Is Hyatt House San Juan pet-friendly?
Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per stay. A cleaning fee of USD 100 also applies.
How much is parking at Hyatt House San Juan?
Self parking is available for USD 16.00 per night.
What time is check-in at Hyatt House San Juan?
Check-in is from 4 PM–6 AM.
What time is check-out at Hyatt House San Juan?
Check-out is at noon.
Where is Hyatt House San Juan located?
Located in Isla Grande, this aparthotel is within a 15-minute walk of Puerto Rico Convention Center and Pan American Pier. Centro Europa and Port of San Juan are also within 3 mi (5 km).
4.5
Wonderful
5 - Excellent
558
4 - Good
228
3 - Okay
50
2 - Poor
28
1 - Terrible
16

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

2/5 Poor

Traveled with family
Happy face iconLiked: Cleanliness
Me cobraron parking y el package lo incluía. No aparecia mi reservacion, se tardaron mucho en darke el cuerto.
Stayed 1 night in Aug 2020

2/5 Poor

Traveled with family
Sad face IconDisliked: Room comfort
didn’t like this hotel overall
Staff lack of communication skills. I didn’t feel they have a sense of welcoming and willingness to help the customers. I asked for information regarding different services and directions, they didn’t offer me any support. They need to improved their customer service. I wouldn’t stay here again. Specially when my impression from Puerto Rican citizens was so good and heartwarming.
Stayed 4 nights in Jul 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, amenities
Everything was excellent. The room, the breakfast, the pool. It was an unforgettable staycation!
Stayed 2 nights in Jul 2020

5/5 Excellent

Happy face iconLiked: Room comfort
No issues with the friendly staff. Housekeeping is only M W F, which sucked for fresh towels, but the experience was really great
Stayed 4 nights in Jul 2020

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