Ratings based on 2,039 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Connecticut
Great%21Posted Aug 17, 2017
for Everyoneby A verified traveler from San+Antonio%2C+TX
Beautiful+and+great+hotel+near+the+beach+Posted Aug 17, 2017
for Everyoneby A verified traveler from tennessee
Our trip To San JuanPosted Aug 17, 2017
Will definitely stay there again and recommend to all my friends.
for Everyoneby A verified traveler from Northeast US
Wonderful hotel and resortPosted Aug 15, 2017
Everything about our stay here was excellent. Upon arrival we were upgraded to an ocean view room, which is a view you never tire of, day and night. The room itself was big, clean, and very comfortable with a king bed and a couch - gave it a living room type of feel. Wish there was a small fridge in the room, but it just had a mini-bar. The staff was excellent - very pleasant and extremely helpful. Everyone from the front desk to the front door, to the bartenders, the beach servers, and the security guards were nice, accommodating, and helpful. Add in the pool, the beach, and all the amenities and you have the makings of a great resort. We did not eat at the restaurants, except for one lunch as it was pretty expensive and we preferred to eat at local establishments. Right near the resort are some nice local places, along with a CVS that has everything you might need, and is open 24hrs. We will definitely return.
for Everyoneby A verified traveler from Texas
Nice hotel front of beachPosted Aug 15, 2017
Loved it nice staff very friendly. Helped me with everything.
for Everyoneby A verified traveler from Mahopac NY
Nice Hotel Right on the beachPosted Aug 15, 2017
The pool / beach area was beautiful. The nicest of all hotels on that strip but The rooms/ hallways etc, need updating. They are dark and dreary. Beds are very uncomfortable.
for Everyoneby A verified traveler from florida
Greatest in the areaPosted Aug 11, 2017
Great hotel in the area! The beach location is amazing, very friendly staff, clean rooms. We had an amazing ocean view and we hadn't really need go get out of the resort to get anything (just tourism). We def want to come back!
for Everyoneby A verified traveler from Las Vegas
Love my visitPosted Aug 9, 2017
Great I will be back soon good time specially weekends good music in the pool area
for Everyoneby A verified traveler from Fort Lauderdale
Intercontinental HotelPosted Aug 8, 2017
Overall, the hotel experience was pretty good. The room was clean, the view was beautiful, and the staff was friendly. My only complaints are that they need to improve the wait time to check in; it was way too long. The other issue was the maid service. On my first day, I had to ask for extra set of towels because they didn't leave enough and I had to ask at least 4 times in a span of 3 hours! That's ridiculous for a simple request. But there were more positives than negatives so I would recommend this hotel to others.
for Everyoneby A verified traveler from Atlanta, GA
Close and convenient with a touch of elegance!Posted Aug 8, 2017
Hotel was nice and staff was very pleasant and accommodating! The pools and closeness to the beach were nice! The bsthroom was a bit small, though.