La Capitana Old San Juan

Photo gallery for La Capitana Old San Juan

Featured Image
Balcony
Balcony
Living Room
Living Room

Overview of La Capitana Old San Juan

La Capitana Old San Juan

3.0 star property
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Breakfast available

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
412 Calle Norzagaray, San Juan, San Juan, 00901

Explore the area

  • Popular LocationPort of San Juan9 min walk
  • Popular LocationSan Juan Gate11 min walk
  • Popular LocationCastillo San Felipe del Morro15 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)15 min drive

Choose dates to view prices

Apartment, Balcony, Ocean View

  • 646 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Zen Atlantis Place

  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

About this area

San Juan

La Capitana Old San Juan is located in Old San Juan, a neighborhood in San Juan. Port of San Juan and Pan American Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Carolina Beach. Museo del Mar and Pablo Casals Museum are also worth visiting.

What's nearby

  • Castillo de San Cristobal - 6 min walk
  • Pier 3 - 8 min walk
  • Port of San Juan - 9 min walk
  • San Juan Gate - 11 min walk
  • Castillo San Felipe del Morro - 15 min walk

Getting around

  • Sacred Heart Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • Cafe Berlin — 3 min walk
  • Caficultura — 3 min walk
  • La Madre — 3 min walk
  • Parrot Club — 5 min walk
  • Marmalade Restaurant — 5 min walk

About this property

La Capitana Old San Juan

3-star San Juan aparthotel in Old San Juan, walk to Port of San Juan
This smoke-free aparthotel features concierge services, dry cleaning, and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out, and a front-desk safe. Each apartment provides 12 bathrooms and a dining area, plus free WiFi and a sitting area. A refrigerator, a microwave, and a hair dryer are among the other amenities available to guests. Housekeeping is available once per stay.
La Capitana Old San Juan offers 11 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations have separate dining areas. Refrigerators and microwaves are provided.

Bathrooms include showers. This San Juan aparthotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Pool/Spa

  • Pool

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Refrigerator
  • Microwave

Dining

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: USD 15-25 for adults and USD 10-20 for children

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Soap
  • Shampoo
  • Hair dryer
  • Toilet paper

Living spaces

  • Dining room
  • Sitting area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

General

  • 11 rooms
  • Individually decorated
  • Individually furnished

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; to check in, go to Calle Norzagaray 412 and Calle Sol 413
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests will receive an email with check-in instructions and key retrieval information prior to arrival; access will be through a private entrance

Access methods

Key retrieval, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 for adults, USD 10 and USD 20 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

La Capitana Old Juan Juan
La Capitana Old San Juan San Juan
La Capitana Old San Juan Aparthotel
La Capitana Old San Juan Aparthotel San Juan

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 13 out of 47 reviews
5 - Excellent 28%
Rating 4 - Good. 11 out of 47 reviews
4 - Good 23%
Rating 3 - Okay. 8 out of 47 reviews
3 - Okay 17%
Rating 2 - Poor. 7 out of 47 reviews
2 - Poor 15%
Rating 1 - Terrible. 8 out of 47 reviews
1 - Terrible 17%

3.4/5

Cleanliness

3.2/5

Staff & service

3.0/5

Amenities

3.0/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice location. From the balcony you have the most beautiful view. However, the people driving around always plays very very loud music, even at 1 am, 2 am. They shouldn’t do that. Anyway, it’s not the property issue and it should be the same anywhere in old San Juan
Stayed 3 nights in Dec 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, room comfort
Disappointed
The place was nice but did not know we where on a third floor and no ramps. Definitely no disabled person access. Power and water were out and room next door was loud with party goers.
Stayed 2 nights in Oct 2021

3/5 Okay

Traveled with group
Disliked: Cleanliness, room comfort
There was only air conditioning in one room. There was only one TV. They had no rags. When it rained it leaked into one of the rooms.
Stayed 3 nights in Sep 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, amenities
This location is a renovated OLD building and there are cultural things that we don’t always expect. Overall, the location worked fine, but if you’re looking for luxury—this is not your place. Our Zen room was on the 3rd floor and the location is at the top of the hill. So—2 streets uphill and then 3 flights of stairs… this took a few days to get accustomed with. There is only AC in the bedroom. It is a LARGE room so we just set up camp there and didn’t use the living room area at all. My husbands fav part was definitely the hammock. Also, there is no glass in the windows, just wrought iron grates that cranked open with curtains covering. So—crying littles next door, we could hear; the rain sounded like it was IN THE ROOM; the couple that went from partying to fighting, yep we heard all of that too. WIFI doesn’t connect with the TV so we had to use a hotspot. The water went out one day, we found out when we tried to flush the toilet… 😳 yikes. I called and the front desk just said oh yeah, hopefully it will come back on soon. A few hours later it did.
Stayed 4 nights in Jul 2021

1/5 Terrible

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
I called they never answered or call me back the air didn’t work it was miserable
Stayed 6 nights in Jun 2021