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La Capitana Old San Juan

Photo gallery for La Capitana Old San Juan

Front of property
Breathtaking Apartment | Balcony
Apartment, Balcony, Ocean View | Balcony
Old San Juan Apartment | Living room
Zen Atlantis Place | Living room

Overview of La Capitana Old San Juan

La Capitana Old San Juan

3.0 star property

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
Map
412 Calle Norzagaray, San Juan, San Juan, 00901

Explore the area

  • Popular LocationPort of San Juan9 min walk
  • Popular LocationSan Juan Gate11 min walk
  • Popular LocationCastillo San Felipe del Morro15 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)15 min drive

Room options

About this area

San Juan

Located in San Juan, La Capitana Old San Juan is in the city center. Museo del Mar and Teatro Tapia are cultural highlights, and some of the area's landmarks include San Juan National Historic Site and Castillo de San Cristobal. Pablo Casals Museum and Ole Curiosidades are also worth visiting. Take an opportunity to explore the area for outdoor excitement like skydiving.

What's nearby

  • Castillo de San Cristobal - 6 min walk
  • Pier 3 - 8 min walk
  • Port of San Juan - 9 min walk
  • San Juan Gate - 11 min walk
  • Castillo San Felipe del Morro - 15 min walk

Getting around

  • Sacred Heart Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • El Jibarito - 3 min walk
  • Cafe Berlin - 3 min walk
  • Caficultura - 3 min walk
  • La Madre - 3 min walk
  • Café Puerto Rico - 4 min walk

About this property

La Capitana Old San Juan

3-star hotel near Port of San Juan
La Capitana Old San Juan provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Swimming pool
  • Cooked-to-order breakfast (surcharge), express check-out, and luggage storage
  • Express check-in, a front desk safe, and concierge services
  • Smoke-free premises
Room features
All 11 individually furnished rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Separate sitting areas, separate dining areas, and refrigerators

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 15–25 for adults and USD 10–20 for children

Things to do

  • Pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • One-time housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; to check in, go to Calle Norzagaray 412 and Calle Sol 413
Guests will receive an email with check-in instructions and key retrieval information prior to arrival; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Key retrieval, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 15 and USD 25 for adults, USD 10 and USD 20 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

La Capitana Old San Juan Hotel
La Capitana Old San Juan San Juan
La Capitana Old San Juan Hotel San Juan

Frequently asked questions

Does La Capitana Old San Juan have a pool?

Yes, this property has a pool.

Is La Capitana Old San Juan pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Capitana Old San Juan?

This property doesn't offer parking.

What time is check-in at La Capitana Old San Juan?

Check-in is from 3:00 PM - 3:00 PM.

What time is check-out at La Capitana Old San Juan?

Check-out is at 11:00 AM.

Where is La Capitana Old San Juan located?

Located in Old San Juan, this hotel is within a 10-minute walk of Plaza de Colon and Port of San Juan. Condado Beach and Puerto Rico Convention Center are also within 3 mi (5 km).

Can I cancel my reservation for free at La Capitana Old San Juan and receive a full refund?

Yes, La Capitana Old San Juan offers free cancellation on select room rates, because flexibility matters! Please refer to La Capitana Old San Juan cancellation policy on our site for more details about any exclusions or requirements.

Reviews

6.6
Rating 10 - Excellent. 15 out of 55 reviews" "
" "10 - Excellent 27%
Rating 8 - Good. 12 out of 55 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 12 out of 55 reviews" "
" "6 - Okay 22%
Rating 4 - Poor. 8 out of 55 reviews" "
" "4 - Poor 15%
Rating 2 - Terrible. 8 out of 55 reviews" "
" "2 - Terrible 15%

6.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Gabriel J

Liked: Staff & service, property conditions & facilities
I loved the property as it was in a central location close to breakfast places, Museums, restaurants, beach and other sightseeing places. Website is not clear that building is divided in 2. There is 412 and 413. 412 has rooms that face the ocean. 413 faces the city. Same day of arrival at 2 am with my flight at 5 am they sent me email telling me I would be in 413. No option to select 412. Check in is done at a hotel down the street not far from building. That was not an issue and check in was easy. Room was amazing and AC super cold enough to cool whole room plus living room and kitchen. I was able to connect TV to wifi to use Youtube but there is no regular TV with movies unless you add your netflix, amazon prime etc. The room is really really big with a sofa bed as well and balcony. It leaked when it rained but that did not bother me. It is Puerto Rico and it happens when buildings are super old build hundreds of years ago. I was really pleased and would stay there again

6/10 Okay

Willard

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location ideal for being downtown being in the hub of everything. Few minor disappointments Only one set of towels for five days day no wash clause or any hand towels for in the kitchen. And TV did not work.

6/10 Okay

Francisco

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was my 5th time staying at this location. I love the views from this place. But this time the room was very dirty. This is the first time I have experienced this here. The floors were very dirty. The bed had a lot of hair on it i can imagine it eas from the last guest. The TV didn't work. Overall I was disappointed with this stay.
Stayed 3 nights in Oct 2022

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Great location and walking distance from everything I’m Old San Juan
Stayed 2 nights in Jul 2022

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient place to stay. Two mins walk anywhere. Friendly staff, didn’t have a problem with anything. It was a 3 stories walk up. I liked the view. Best place ever.
Stayed 7 nights in Jul 2022

6/10 Okay

Angelina

Traveled with group
Disliked: Room comfort
Efficient, Nice Ocean View, Room not so Nice
We stayed in the ocean view apartment and the view was lovely. The apartment building is nicely located in Old San Juan so it is easy to get around. The hotel let us leave our bags after check out, which was nice. There are two ocean view apartments. Only one of them looks like the one in the photos. The one we stayed in hasn't been updated, many of the outlets didn't have covers, the hot water in the bathroom sink didn't work, and the apartment amenities were old and rusty. The AC unit is located in the room with the regular bed, and there is a fan in the 2nd room which has a Murphy Bed, which was hard as a rock. So, only the room with the AC unit stayed cool. The bathroom and shower are tiny. I'm fairly petite and it was difficult for me to move around in the shower comfortably and we used the kitchen sink to brush our teeth because it was difficult to use the one in the bathroom. There is no desk or check in area. You must go to a hotel two blocks down to check in and get your key. We didn't know this and arrived wondering how we would get in the locked building. We called the number, but no answer and left a message and went to lunch. Still no call back, but discovered after reading reviews that we needed to do so. Check in was fine, and they were nice. Communication isn't easy, and for the cost I would expect the room to be in better shape. If you're looking for something easy and nice, look elsewhere. If you're ok on your own and just need a place to sleep it's ok.
Stayed 5 nights in Mar 2022

6/10 Okay

Jillian L.

Stayed 2 nights in Mar 2022

8/10 Good

haishan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice location. From the balcony you have the most beautiful view. However, the people driving around always plays very very loud music, even at 1 am, 2 am. They shouldn’t do that. Anyway, it’s not the property issue and it should be the same anywhere in old San Juan
Stayed 3 nights in Dec 2021

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, room comfort
Disappointed
The place was nice but did not know we where on a third floor and no ramps. Definitely no disabled person access. Power and water were out and room next door was loud with party goers.
40 for parking
Excellent view
Stayed 2 nights in Oct 2021

6/10 Okay

Katresa

Traveled with group
Disliked: Cleanliness, room comfort
There was only air conditioning in one room. There was only one TV. They had no rags. When it rained it leaked into one of the rooms.
Stayed 3 nights in Sep 2021