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Sheraton Puerto Rico Hotel & Casino

Star Rating
4 out of 5

Information

Reviews

4.2 / 5Very Good
1,890 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Sheraton Casino
    1 min walk
  • Popular Location
    Puerto Rico Convention Center
    2 min walk
  • Popular Location
    Pan American Pier
    14 min walk
  • Airport
    San Juan (SJU-Luis Munoz Marin Intl.)
    12 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-12-11. Try updating your dates to see prices for your trip.

    About this area

    San Juan

    Sheraton Puerto Rico Hotel & Casino is located near the beach and in a walkable area with good airport proximity. Castillo de San Cristobal and San Juan Cathedral are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Escambron Beach. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium.

    Visit our San Juan travel guide

    What's nearby

    • Popular Location
      Sheraton Casino - 1 min walk
    • Popular Location
      Puerto Rico Convention Center - 2 min walk
    • Popular Location
      Pan American Pier - 14 min walk
    • Popular Location
      Escambron Beach - 3 min drive
    • Popular Location
      Casino del Mar at La Concha Resort - 4 min drive

    Getting around

    • Sacred Heart Station - 5 min drive
    • San Juan (SJU-Luis Munoz Marin Intl.) - 12 min drive

    Restaurants

    • District Lounge&Sushi Bar – Lobby lounge offering Asian cuisine. Serves dinner and light fare daily, happy hour available.
    • Pool Bar & Grille – Poolside restaurant with a bar offering Latin American cuisine. Serves lunch and dinner daily. Kids' menu available.
    • Choices Restaurant – Family restaurant offering fusion cuisine. Serves breakfast, brunch and lunch daily. Kids' menu available.
    • Metropol Restaurant – Family restaurant with a bar offering Cuban cuisine. Serves lunch and dinner. Open 24 hours. Kids' menu available.
    • Texas de Brazil – Steakhouse with a bar offering Brazilian cuisine. Serves lunch and dinner daily. Kids' menu available.

    About this property

    Sheraton Puerto Rico Hotel & Casino

    Along with 5 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Additionally, an outdoor pool, 3 bars/lounges, and a 24-hour fitness center are onsite. All 503 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Guests can enjoy spring water baths, and other standard amenities include iPod docks, 24-hour room service, and flat-screen TVs.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Self parking: USD 18 per night
    • Valet parking: USD 25 per day
    • Limo/town car service

    Food and drink

    • Buffet breakfast available for a fee daily 6 AM–11 AM: USD $10.00-$25.00 per person
    • 5 restaurants and 1 coffee shop/café
    • 3 bars/lounges and 1 poolside bar
    • 24-hour room service

    Things to do

    • 24-hour fitness center
    • Full-service spa
    • Outdoor pool

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Laundry facilities
    • Outdoor pool
    • Rollaway/extra beds (surcharge)
    • Snack bar/deli
    • Soundproofed rooms

    Conveniences

    • ATM/banking services
    • Ballroom
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • Spanish

    Business services

    • Business center
    • Computer station
    • Meeting rooms
    • Conference center

    Outdoors

    • Pool umbrellas
    • Terrace

    Spa

    • 11 treatment rooms
    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Detox wraps
    • Facials
    • Manicures and pedicures
    • Massage - deep-tissue
    • Massage - hot stone
    • Massage - prenatal
    • Massage - sports
    • Massage - Swedish
    • Massage/treatment rooms
    • Reflexology
    • Sauna
    • Spa open select days
    • Steam room

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    More

    • Beach towels
    • Casino
    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Egyptian cotton sheets
    • Free cribs/infant beds
    • Hypo-allergenic bedding
    • Pillow-top mattress
    • Premium bedding
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • Bathtub or shower
    • Designer toiletries
    • Hair dryer
    • Spring water bathtub

    Entertainment

    • 40-inch flat-screen TV
    • Cable channels
    • iPod dock
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water

    More

    • Desk
    • Free local calls
    • Iron/ironing board
    • Laptop-compatible safe
    • Soundproofing

    Nearby things to do

    Activities

    Where to eat

    4.2

    Very Good

    5 - Excellent
    947
    4 - Good
    606
    3 - Okay
    193
    2 - Mediocre
    92
    1 - Poor
    52
    4.4
    Cleanliness
    4.4
    Service and Staff
    4.4
    Amenities
    4.4
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Dec 2019

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 3 nights in Nov 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      I liked the willing of the staff to make my stay comfortable.

      Stayed 2 nights in Nov 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Paying extra for the bay view is not worth it since the bay is so far away.

      Stayed 4 nights in Nov 2019

      1/5

      • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

      Old mattress hurt my back. Elevator noise in the walls keep me awake( I was far from the elevators and I could still hear them). HORRIBLE parking which costs an additional $18 per day! Never again

      Stayed 4 nights in Nov 2019

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