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Sheraton Puerto Rico Hotel & Casino

Star Rating
4 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
1,910 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Sheraton Casino
    1 min walk
  • Popular Location
    Puerto Rico Convention Center
    2 min walk
  • Popular Location
    Pan American Pier
    14 min walk
  • Airport
    San Juan (SJU-Luis Munoz Marin Intl.)
    12 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2020-01-19. Try updating your dates to see prices for your trip.

    About this area

    San Juan

    Located in San Juan, Sheraton Puerto Rico Hotel & Casino is in the business district and near the beach. San Juan Gate and Pan American Pier are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Escambron Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium.

    Popular Location

    What's nearby

    • Sheraton Casino - 1 min walk
    • Puerto Rico Convention Center - 2 min walk
    • Pan American Pier - 14 min walk
    • Paseo Caribe - 15 min walk
    • Escambron Beach - 3 min drive

    Getting around

    • Sacred Heart Station - 5 min drive
    • San Juan (SJU-Luis Munoz Marin Intl.) - 12 min drive

    Restaurants

    • District Lounge&Sushi Bar – Lobby lounge offering Asian cuisine. Serves dinner and light fare daily, happy hour available.
    • Pool Bar & Grille – Poolside restaurant with a bar offering Latin American cuisine. Serves lunch and dinner daily. Kids' menu available.
    • Choices Restaurant – Family restaurant offering fusion cuisine. Serves breakfast, brunch, lunch, dinner, and light fare daily. Kids' menu available.
    • Metropol Restaurant – Family restaurant with a bar offering Cuban cuisine. Serves lunch and dinner. Open 24 hours. Kids' menu available.
    • Texas de Brazil – Steakhouse with a bar offering Brazilian cuisine. Serves lunch and dinner daily. Kids' menu available.

    About this property

    Sheraton Puerto Rico Hotel & Casino

    Along with 5 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Additionally, an outdoor pool, 3 bars/lounges, and a 24-hour fitness center are onsite. All 503 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Guests can enjoy spring water baths, and other standard amenities include iPod docks, 24-hour room service, and flat-screen TVs.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Self parking: USD 18 per night
    Valet parking: USD 25 per day
    Limo/town car service

    Food and drink

    Buffet breakfast available for a fee daily 6 AM–11 AM: USD $10.00-$25.00 per person
    5 restaurants and 1 coffee shop/café
    3 bars/lounges and 1 poolside bar
    24-hour room service

    Things to do

    24-hour fitness center
    Full-service spa
    Outdoor pool

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)
    Snack bar/deli
    Soundproofed rooms

    Conveniences

    ATM/banking services
    Ballroom
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    Business center
    Computer station
    Meeting rooms
    Conference center

    Outdoors

    Pool umbrellas
    Terrace

    Spa

    11 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Detox wraps
    Facials
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - prenatal
    Massage - sports
    Massage - Swedish
    Massage/treatment rooms
    Reflexology
    Sauna
    Spa open select days
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage
    Wheelchair-accessible registration desk
    Wheelchair-accessible spa
    Wheelchair-accessible pool
    Wheelchair-accessible fitness center
    Wheelchair-accessible restaurant
    Visual alarms in hallways

    More

    Beach towels
    Casino
    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Egyptian cotton sheets
    Free cribs/infant beds
    Hypo-allergenic bedding
    Pillow-top mattress
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Bathtub or shower
    Designer toiletries
    Hair dryer
    Spring water bathtub

    Entertainment

    40-inch flat-screen TV
    Cable channels
    iPod dock
    Premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water

    More

    Desk
    Free local calls
    Iron/ironing board
    Laptop-compatible safe
    Recycling
    Soundproofing
    4.2

    Very Good

    5 - Excellent
    961
    4 - Good
    609
    3 - Okay
    195
    2 - Mediocre
    93
    1 - Poor
    52
    4.4
    Cleanliness
    4.4
    Service and Staff
    4.4
    Amenities
    4.4
    Property condition

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    During our recent stay my husband left his wedding ring in the room. He didn't notice that he left behind until we arrived home 9 hours later. I immediately phoned the hotel and security found the ring in the room. The security staff was excellent at arranging to send the ring back to us and we couldn't be happier.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Second time staying there. I love it! Walkimg distance to a good restaurant called Casita Miramar.

    Stayed 4 nights in Oct 2019

    3/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    Try condado unless you need to be at conventions C

    Great property and a great location. Staff jumps from amazing to complete a**holes depending on who you deal with. Completely unacceptable for $500 a night plus fees for everything.

    Stayed 2 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Excellent Room, Dated Pool Area

    The hotel is in great condition and the staff is lovely, but there's not much to do in the neighborhood and the pool furniture was very dated. Overall nice, not a vacation spot though.

    Stayed 2 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

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