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Get an overview of this hotelPuerto Rico family resort on Isla Verde beach

Popular property highlights

Free WiFi
Outdoor pool
Business center
24-hour front desk
Multilingual staff

24-hour gaming

Facing a long crescent beach in Puerto Rico's Isla Verde resort district east of Old San Juan, this resort includes a dazzling casino and a contemporary steakhouse serving prime-grade beef.

Spa, work-out classes

Cushioned lounges cosset beach/pool sunbathers, a spa rejuvenates the weary, and complimentary work-out classes energize everyone. Diversions at The Ritz-Carlton include boogie boarding and kayaking.

Slumber comfort

Ritz-Carlton guestrooms and suites feature pillowtop mattresses, Frette Italian linens, and down comforters. CD players and flat-screen TVs offer entertainment. Wireless high-speed Internet access is available for a surcharge.

Languages Spoken

The Ritz-Carlton, San Juan

Hotel Amenities

Hotel Amenities

The Ritz-Carlton, San Juan is 3.25 miles (5.25 kilometers) from Museo de Arte de Puerto Rico and within 5.75 miles (9 kilometers) of Plaza Las Américas shopping and a casino.

An on-site spa offers hydrotherapy treatments, massages, and hair/nail care and has sauna, spa tub and steam rooms. A complimentary fitness center contains an assortment of cardio and weight machines. Personal training is available for a surcharge. There is an outdoor pool. Beach/pool sun loungers, umbrellas, and towels are available and there are beach cabanas (surcharge). Guests have access to nearby golfing and personal watercraft.

Amenities include concierge services, overnight laundry service, safe deposit boxes on property, 24-hour room service, 24-hour valet parking, and complimentary overnight shoe shine. Complimentary morning newspapers and faxes are available in the lobby. Five dining options are available on site.

The hotel offers full childcare/babysitting services (surcharges apply) upon request and there is a children's club. Two business-center computers are available and complimentary high-speed WiFi is also available in public areas.

  • Express check-in 
  • Elevator/lift 
  • Children's club 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Dry cleaning/laundry service 
  • Self parking (surcharge) 
  • Outdoor pool 
  • Limo or Town Car service available 
  • Valet parking (surcharge) 
  • Terrace 
  • Luggage storage 
  • Supervised childcare/activities 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Shopping on site 
  • Outdoor tennis courts - 2 
  • Total number of rooms - 416 
  • Number of floors - 10 
  • Number of buildings/towers - 1 
  • Casino 
  • Coffee/tea in common areas 
  • Number of bars/lounges - 4 
  • Full-service spa 
  • Beach umbrellas 
  • Conference space 
  • Spa treatment room(s) 
  • Beach cabanas (surcharge) 
  • Meeting rooms 10 
  • Tours/ticket assistance 
  • Beach sun loungers 
  • Steam room 
  • Free WiFi 
  • Pool sun loungers 
  • Sauna 
  • Free wired Internet 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Number of restaurants - 5 
  • Breakfast available (surcharge) 
  • Spa tub 
  • Beach towels 
  • 24-hour fitness facilities 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  


Available in all rooms:

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Spanish


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Room service (24 hours) 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Turndown service 
  • Designer toiletries 
  • Bathrobes 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • Desk 
  • Daily housekeeping 
  • Flat-panel TV 
  • Pillowtop mattress 
  • WiFi (surcharge) 
  • Digital TV service 
  • Free cribs/infant beds 

Where to Eat

BLT Steak - BLT, which stands for "Bistro Laurent Tourondel," is a steakhouse that exhibits classic French techniques amid modern decor. The decor's warm palette includes golden lighting and chocolate browns throughout, ebony tables, and caramel-colored banquettes, and toffee-colored stools at the eye-catching bar. Wine list features 225 bottles. Accommodates private parties of up to 16 guests. Dinner daily.

Il Mulino New York -Signature dishes inspired by Italy's Abruzzi region include Spaghettini Bolognese, Rack of Lamb, Veal Chop, and Langoustines. Skilled wait staff provide table-side cooking in the European tradition. Extensive wine list.

Mares - Featuring seafood and Caribbean cuisine, this cafe-style restaurant offers casual dining with a menu focusing on purity and simplicity. Serves breakfast and lunch daily indoors or al fresco overlooking the pool and gardens.

The Ocean Bar & Grill - Casual, beachfront restaurant offering al fresco lunch, views of the beach and ocean, and direct access to the beach and pool. Open late morning to early evening daily for lunch, evenings Wednesday - Sunday for dinner, and late morning to early evening daily for refreshments at the pool and beach.

Nearby Things to Do

Symmetrically shaped, a formal pool bordered by lion-head spouts, stately royal palms, and gardens measures approximately 45.75 x 36.5 m (150 x 120 ft). The pool courtyard includes a six-person spa tub.

Beginning in front the Ritz-Carlton, San Juan, the beach sweeps east in a 1.5-km (1-mi) crescent. Offshore reefs knock down ocean swells, but wind in most weather conditions forms low surf near shore for boogie boarders and surfers. Guests have use of floats, mats, and snorkeling equipment (weather permitting; subject to availability).

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Snorkeling on site 
  • Golfing nearby 
  • Surfing/boogie boarding on site 
  • Mountain biking nearby 
  • Tennis lessons on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 
  • Pilates classes on site 
  • Bicycle rentals nearby 
  • Fitness classes on site 
  • Hiking/biking trails nearby 
  • Scuba diving nearby 
  • Scooter/moped rentals nearby 

Spa Services

  • Number of treatment rooms 11 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Massages 


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time ends at 3:30 AM

Check-in time starts at 4 PM


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the property:
  • Resort fee: 18 percent of room rate
The resort fee includes:
  • Fitness center access
  • Internet access
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 18 per day (rates may vary)
  • Self parking fee: USD 21.00 per day (in/out privileges)
  • Valet parking fee: USD 28.00 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Ritz-Carlton Hotel San Juan
  • Ritz-Carlton San Juan
  • San Juan Ritz-Carlton
  • Ritz-Carlton San Juan Hotel
  • Ritz-Carlton San Juan Hotel, Spa And Casino
  • Ritz Carlton Carolina
  • Carolina Ritz Carlton
  • Ritz Carlton Puerto Rico
  • Ritz-Carlton San Juan Hotel Isla Verde
  • Ritz Carolina
  • The Ritz-Carlton, San Juan Puerto Rico/Isla Verde

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