We stayed in one of the “apartments.” While the staff at Villa Eshta were incredibly helpful and pleasant, our interactions with them were the silver lining to a very thick grey cloud that left us checking out early and paying for an additional hotel night elsewhere on the island.
The bathroom was unusable. The sink pipes was not connected to the wall, which we discovered while turning on the faucet and having water splash on our feet from a stray pipe. The shower area had toiletries and other remnants of the poor guests who most recently shared our plight.
On brand, the A/C either didn’t work, or worked in such a manner that our room was hotter than the rest of San Juan. The heat often left us feeling like we’d had fever dreams. We spent our nights anywhere and everywhere, in bars and restaurants, only for access to clean toilets and a well ventilated / air-conditioned place to sit. It was only after we tired that we would return to our nothing-but-spring beds (but I guess we got what we paid for) and our room that was so dusty, the three of us still have sore throats and cough constantly. One of us couldn’t speak by the end of our 2nd night, prompting us to move to the Marriott in Miramar and forego the money we paid for our 3rd night at Villa Eshta — makes us wonder, was it dust or mold?
For reference, we flew Spirit Airlines back home and our experience — even with two infants on the same row and economy seats — was more pleasant than our stay at Villa Eshta.