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Overview of Villa Herencia Hotel

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Terrace/Patio
Terrace/Patio
Premium bedding, pillowtop beds, in-room safe, individually decorated
Premium bedding, pillowtop beds, in-room safe, individually decorated

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationSan Juan Cathedral1 min walk
    Popular LocationSan Juan Gate2 min walk
    Popular LocationLa Fortaleza3 min walk
    AirportSan Juan (SJU-Luis Munoz Marin Intl.)24 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Standard Room, 1 Queen Bed

    4.8/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed
  • Suite, 1 King Bed, Terrace (SunDeck)

    5/5 guest room rating

    Room amenities

    • 500 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Terrace (SunDeck)

About this area

San Juan

Villa Herencia Hotel is located near the boardwalk and in a walkable area with great shopping. San Juan Gate and San Juan Cathedral are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Escambron Beach. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Guests love the hotel's location for the sightseeing.
Visit our San Juan travel guide
Popular Location

What's nearby

  • San Juan Cathedral - 1 min walk
  • San Juan Gate - 2 min walk
  • La Fortaleza - 3 min walk
  • Institute of Puerto Rican Culture - 5 min walk
  • San Juan - 10 min walk

Getting around

  • Domenech Station - 12 min drive
  • AirportLuis Munoz Marin Intl. Airport (SJU) - 24 min drive

Restaurants

  • Barrachina — 3 min walk
  • Il Bacaro Venezia — 4 min walk
  • The Mezzanie — 4 min walk
  • St. Germain Bistro and Cafe — 4 min walk
  • Café Don Ruiz — 4 min walk

About this property

Villa Herencia Hotel

3.5-star San Juan hotel in Old San Juan, walk to San Juan Gate
A meeting room, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, express check-in, and express check-out are onsite. All 8 individually decorated rooms feature free WiFi and pillowtop beds. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find premium bedding and safes.
Villa Herencia Hotel offers 8 air-conditioned accommodations with safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 19-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Dry cleaning service

Conveniences

  • Library
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower

Entertainment

  • 19-inch flat-screen TV
  • Satellite channels

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in from 4:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Villa Herencia
Villa Herencia Hotel
Villa Herencia Hotel San Juan
Villa Herencia San Juan
Villa Herencia Hotel Hotel
Villa Herencia Hotel San Juan
Villa Herencia Hotel Hotel San Juan

Frequently asked questions

Can I cancel my reservation for free at Villa Herencia Hotel and receive a full refund?
Yes, Villa Herencia Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Villa Herencia Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Villa Herencia Hotel?
As of Dec 2, 2020, prices found for a 1-night stay for 2 adults at Villa Herencia Hotel on Dec 3, 2020 start from $129, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Villa Herencia Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Villa Herencia Hotel?
This hotel doesn't offer parking.
What time is check-in at Villa Herencia Hotel?
Check-in is from 4:00 PM - anytime.
What time is check-out at Villa Herencia Hotel?
Check-out is at 11:00 AM. Late check-out is available for USD 25 (subject to availability).
Where is Villa Herencia Hotel located?
Located in Old San Juan, this boutique hotel is steps from La Rogativa Statue, San Juan Gate, and San Juan Cathedral. Port of San Juan and La Fortaleza are also within 15 minutes.
4.6
Wonderful
5 - Excellent
315
4 - Good
114
3 - Okay
19
2 - Poor
5
1 - Terrible
1

4.7/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful villa in a historical and visually aesthetic part of town. The weekends are full of cheerful visitors. The rest of the week is quiet with friendly locals. The views are wonderful. I would definitely go back.
Stayed 4 nights in Oct 2020

2/5 Poor

Traveled with partner
Sad face IconDisliked: Amenities
Overall I do not complain of the staff once I was there, but this place should not be considered a hotel. This is not a place where you walk into a lobby and get greeted by a receptionist, instead just find a lock on the door and nobody to answer the phone to help you get in. I ended up calling AARP travel center and they were able to connect someone. Once in there there was no hot water, no fridge or ice, and a very hard bed. The place is beautiful, but the management sucks.
Stayed 2 nights in Oct 2020

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
Beautiful room in a great location. Check in was a little challenging as the late check-in policy wasn't clear however this was on Expedia and not the hotel. When we arrived we were locked out for a bit while while someone tried to help us over the phone. Sadly, whoever we spoke with wasn't very helpful and kept getting really frustrated with us for not knowing our room's name (Expedia doesn't give you that info). We kept giving him our confirmation number and names but he still couldn't find us in the system to figure out which room we were in. The following day our key stopped working and we couldn't find anyone to help us get a new one. Thankfully our cell plan worked while here, but internet logins (that we found in the general area, there wasn't any info in our rooms) didn't work so might be problematic for travelers who are on an international plan and reliant on wifi. Those weird hiccups aside it was a really nice spot with lots of character in a charming neighborhood.
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
The property was incredible when it comes to location and character! The room was beautifully decorated and clean. I loved the charm of the upstairs terrace and inner courtyard. Important note that there is no street parking allowed by non-residents, so you will need to park elsewhere and walk. We chose La Puntilla parking and it was convenient enough. Also important, there is no coffee on site, so you will need to find a nearby restaurant in the morning. Our only challenges were check in and communication with the management team. Upon arrival the door was locked and no one would answer the phone number on the door. We finally called their sister hotel and they provided a code to get inside. There were two envelopes available with a key to check ourselves in, but there was no name listed on either. Apparently we chose wrong as the first room already had people in it. So, we went back and got the second envelope/key and made it into our room. I also attempted to contact the hotel a few different times on Facebook Messenger, and while they did respond, the timing was very slow. This is all likely just a hiccup due to Covid, but they were slight annoyances that could have been avoided. I would very highly recommend this boutique hotel to anyone traveling to Old San Juan!! We would be thrilled to stay here again in the future!
Stayed 1 night in Oct 2020

5/5 Excellent

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We were blown away from our room! It was absolutely beautiful. Check in was made simple as we came in past business hours. Room was spotless and had great air conditioning. Walking distance from the must see’s in Old San Juan. Wish we could have stayed longer!
Stayed 1 night in Aug 2020

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