Ratings based on 88 Verified Reviews

4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Dana

Perfect location

Posted Oct 2, 2017 on Hotels
What a fantastic location right in the downtown core of Friday harbor. Room was clean, bed was comfy, and free bikes to take around town topped it off!
Comment from Hotel Management
Oct 5, 2017 by Steffi, Hotel Management
Hi Dana, we are so happy you had a great time and liked our place. Thank you for your visit. Please come back soon!
4 out of 5
by Ron

Great breakfast

Posted Sep 29, 2017 on Hotels
Nice boutique hotel. Centrally located on Friday Harbor. Our room was quite small but very nicely decorated. The only complaint is that there was only a single small window with an air conditioner. The AC was extremely noisy and we would have preferred to open the window but couldn't due to the AC unit. service and continental breakfast were excellent.
Comment from Hotel Management
Oct 2, 2017 by Steffi, Hotel Management
Hi Ron, Thank you so much for your visit and for taking the time to write about your stay. We will take your feedback into account. Please come back some time and stay in another suite. All our 15 rooms are different and we just know we have the room perfect for you. Sincerely, Steffi
5 out of 5
by Robert

Birdrock

Posted Sep 19, 2017 on Hotels
Very nice hotel. Very helpful staff. Occasionally a bit noisy but near town. Good trade off
Comment from Hotel Management
Sep 21, 2017 by Steffi, Hotel Management
Hi Robert, We are so happy you had a great time! Thank you for your visit. Please come back soon.
5 out of 5
by Erin

Posted Sep 17, 2017 on Hotels
Comment from Hotel Management
Sep 19, 2017 by Steffi, Hotel Management
Thanks for all the stars, Erin! We loved having you and can't wait for you to come visit again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mobile, AL

Nice, quaint hotel in downtown Friday Harbor

Posted Sep 14, 2017
My wife loved this quaint hotel. The hotel was small with large rooms that were like suites: ours had a separate sleeping room, a bathroom, a small kitchen and a large sitting and den area. The room and hotel were clean, attractively decorated and very comfortable. The staff was always willing to make recommendations and the breakfast was terrific. You will not be disappointed in this hotel.
Comment from Hotel Management
Sep 14, 2017 by Steffi Wehner, Communications Manager, Hotel Management
Hi Hugh, You just made our day! Thank you so much for your visit and your sweet review. It is guests like you, who make what we do so rewarding and fun. We can't wait for next time!
4 out of 5
Recommended
for Everyone
by A verified traveler from sacramento

Very clean and updated historic hotel

Posted Sep 7, 2017
The stay would have been rated higher except for two issues: 1) we visited during a hot spell and none of the rooms have air conditioning. They did supply a portable fan however the heat in the room made it hard to sleep. 2). The hotel is nicely located in the heart of Friday Harbor. Unfortunately, right next door is the grocery store that received truck shipments most of the night. Again making it difficult to sleep. To the hotels credit, there were four pairs of ear plugs provided to mitigate the noise issue. Despite all this I still recommend the hotel due to cleanliness, location and the nice continental breakfast provided
Comment from Hotel Management
Sep 7, 2017 by Steffi Wehner, Communications Manager, Hotel Management
Hi Alan, Thank you so much for your visit and for letting us know about your stay. Just so you know, we do have certain rooms with A/C, the Shaw and the Fidalgo. Let's make sure we reserve one of those for you next time. We can't wait!
5 out of 5
by Nancy

Great stay at the Bird Rock Hotel!

Posted Aug 23, 2017 on Hotels
Our stay at the Bird Rock Hotel was awesome. Comfortable room, clean, great location, but the icing on the cake was the front desk manager, Khaili. She was so sweet and helpful - totally went out of her way!
Comment from Hotel Management
Aug 25, 2017 by Steffi, Hotel Management
Hi Nancy, Thank you for making our day with your lovely review and on Khaili's birthday no less. We can't wait to have you come visit again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Tacoma, WA

Great location!

Posted Aug 23, 2017
Pros: Large and specious room with a great location in the heart of Friday Harbor. The staff were friendly and helpful!
Location: Close to waterfront, restaurants and ferry.
We were in Friday Harbor for four nights after a road trip in Canada. We loved the location so close to the waterfront!
Comment from Hotel Management
Aug 23, 2017 by Steffi Wehner, Communications Manager, Hotel Management
Hi Dyann, Thank you so much for your visit and your lovely feedback. Please come visit us again soon.
4 out of 5
by A verified traveler

Bird Rock

Posted Aug 6, 2017 on Hotels
Good setting minor improvements could be made to the place but very nice staff and it was clean
Comment from Hotel Management
Aug 10, 2017 by Steffi, Hotel Management
Thank you for the stars! We can't wait for your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Nice hotel, convenient to ferry and town.

Posted Jul 31, 2017 on Orbitz
Pros: The reception staff is courteous and pleasant. It's also nice to be able to use the swimming pool at its sister hotel in the neighborhood.
Cons: The tiles grouts in the bathroom can be cleaner.
Location: Doing kayaking is within easy reach, and restaurants are close by.
We like the spaciousness of our room, its decor, and setting. There were some noise from outside of our room early in the morning, which is a little bothersome.
Comment from Hotel Management
Aug 3, 2017 by Steffi Wehner, Customer Service Manager, Hotel Management
Thank you so much for your visit and your feedback. We appreciate it very much and will take your suggestions into account. We hope, you come visit again soon.