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The stay was amazing, I had an ocean view room, the room was decently sized. Though there was a giant stain on my couch and there were cup stains on my counter. It made me iffy of the cleanliness of everything else but the staff was nice and helpful. Would stay again but maybe in a suite or penthouse. ...
The experience was wonderful. From the staff to the location was excellent. Can't say one bad thing about the hotel
Gorgeous motel. Gorgeous private beach. Gorgeous swim pool and swim bar. I went there six years ago for the first time and loved it!!!! went there we can a half ago just before the hurricane and loved it just as much if not better! I hope and pray Puerto Rico recovers quick from the hurricane damage ...
The hotel is in a great location. Close to the beach and restaurants. The pool is a very nice size pool with comfortable water temperature. Great service at the pool and at the beach. The staff was very friendly and accommodating. They also have live music several days of the week. There is a game ...
I vacationed in PR last March and loved it so much I came back in August! I was so impressed with the hotel accommodations and especially the staff. They were very attentive, caring and professional! It's the only hotel I will stay at in Puerto Rico!
Beautiful & spacious room Great food in Cafe Tropical Had to track down housekeeper at 4:30pm on 2nd day of stay for clean towels & shampoo (which wasn't initially provided)
We were there during Hurricane Irma and we unable to get a flight out so had to extend stay. Hotel took good care of everyone who was stranded,, we had to congregate in lobby, they fed us and tried to keep us informed with what was going on, they gave us a warm meal as we were in the lobby from noon ...
Everything great.PR is living an emergency situation, this hotel is near my home, me and my family need a safety place
Very clean, great customer service, good location (walking distance to the beach and near great restaurants. Ride bus to Old San Juan is 15 minutes). Quiet, cozy, minimalist contemporary decor, a/c, jet bath tub. This place gives the big corporations hotel a run for their money. They took care of ...
Walking distance to beach, eats, and shopping! Staff are fantadtic snd very criendly/ helpful. Only downside is hotel restaurant is pricey....great food though! The scallops on sweet potato is a must try!
I liked the hotel, I survived the hurricane hear.
Perfect place to go toif flying in to San Juan late super close to beach and close to bars on the strip. Only downside is parking but room had three beds didn't even need the roller extra bed!
I had a great stay at the hotel. The rooms are very spacious, clean and look exactly as on the hotel website. From the lobby to the pools or the gym you will find many details that will amazed you. The hotel is even nicer in real that on the picture. The staff is very nice, helpful and smiling. They ...
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