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okay, nothing to brag about. limited shuttle service and i missed breakfast because no one informed me of the time.
We get our room at noon ..!! Before at check in hour , thanks to staff was nice..!!
We were there during Hurricane Irma and we unable to get a flight out so had to extend stay. Hotel took good care of everyone who was stranded,, we had to congregate in lobby, they fed us and tried to keep us informed with what was going on, they gave us a warm meal as we were in the lobby from noon ...
Beautiful & spacious room Great food in Cafe Tropical Had to track down housekeeper at 4:30pm on 2nd day of stay for clean towels & shampoo (which wasn't initially provided)
Clean hotel with friendly staff. Plenty of taxis available to get you where you need to go. Good breakfast in the hotel restaurant.
The stay was amazing, I had an ocean view room, the room was decently sized. Though there was a giant stain on my couch and there were cup stains on my counter. It made me iffy of the cleanliness of everything else but the staff was nice and helpful. Would stay again but maybe in a suite or penthouse. ...
Overall it was a good stay. Only thing is I wish they would had much more clear on what extra fee will be charging and explain about the parking rules and regulation to customers before hands.
The experience was wonderful. From the staff to the location was excellent. Can't say one bad thing about the hotel
Incredibly convenient and of great value. Great price compared to other hotels in area and were able to save on the car rental by staying directly at the airport the night before departure.
Gorgeous motel. Gorgeous private beach. Gorgeous swim pool and swim bar. I went there six years ago for the first time and loved it!!!! went there we can a half ago just before the hurricane and loved it just as much if not better! I hope and pray Puerto Rico recovers quick from the hurricane damage ...
came here during hurricane Irma the manager and the staff are super helpfull and very accomodating. This is the best hotel I have ever been,,,keep up the great work guys!!! 6 stars rating.
Walking distance to beach, eats, and shopping! Staff are fantadtic snd very criendly/ helpful. Only downside is hotel restaurant is pricey....great food though! The scallops on sweet potato is a must try!
Everything great.PR is living an emergency situation, this hotel is near my home, me and my family need a safety place
I had a great stay at the hotel. The rooms are very spacious, clean and look exactly as on the hotel website. From the lobby to the pools or the gym you will find many details that will amazed you. The hotel is even nicer in real that on the picture. The staff is very nice, helpful and smiling. They ...
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