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I vacationed in PR last March and loved it so much I came back in August! I was so impressed with the hotel accommodations and especially the staff. They were very attentive, caring and professional! It's the only hotel I will stay at in Puerto Rico!
What a cute and unique hotel. Accommodating staff with outstanding food and service.
The experience was wonderful. From the staff to the location was excellent. Can't say one bad thing about the hotel
Perfect place to go toif flying in to San Juan late super close to beach and close to bars on the strip. Only downside is parking but room had three beds didn't even need the roller extra bed!
It is tiny and the pool had 5 lounge chairs so get there early. The room is ridiculously small but clean the bathroom door slides to open and close no lock. The lobby carpet was full of stains that should be clean since it's the first place guests see. Ceilings were low felt a bit claustrophobic. ...
I had a great stay at the hotel. The rooms are very spacious, clean and look exactly as on the hotel website. From the lobby to the pools or the gym you will find many details that will amazed you. The hotel is even nicer in real that on the picture. The staff is very nice, helpful and smiling. They ...
For the price the hotel is good for the person that wants a place to sleep and plans on using the room for sleep and changing of clothes. I recommend it for a weekend trip and you plan on being on the beach or sightseeing most of the time. The bathroom in my room was very nice. The aesthetics of ...
We were there during Hurricane Irma and we unable to get a flight out so had to extend stay. Hotel took good care of everyone who was stranded,, we had to congregate in lobby, they fed us and tried to keep us informed with what was going on, they gave us a warm meal as we were in the lobby from noon ...
Overall it was a good stay. Only thing is I wish they would had much more clear on what extra fee will be charging and explain about the parking rules and regulation to customers before hands.
The beach is right down the street and the hotel is very clean!!! Last minute booking left us very happy!
Incredibly convenient and of great value. Great price compared to other hotels in area and were able to save on the car rental by staying directly at the airport the night before departure.
Our overall experience was outstanding. The hotel staff accommodated us beyond our requests; with bar request after it was close, printing boarding passes from the front office, drying wet clothes from the beach, local establishments and tourism information. The quality of the staff, their positive ...
The hotel was awesome they had a lot going on with FEMA and the hurricanes but they didn't miss a beat. From the moment we checked in, my husband and I, the bell hop took our bags right away. It was quite check in time so they gave us free drinks. 15 minutes later they said our room was ready. Great! ...
What is remarkable was the excellent customer service focus of the staff. I was a Guest of this hotel during the Hurrican Maria passing by Puerto Rico and the staff made of our stay a great experience even though the contingency and circumstances.
Beautiful & spacious room Great food in Cafe Tropical Had to track down housekeeper at 4:30pm on 2nd day of stay for clean towels & shampoo (which wasn't initially provided)
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