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It seemed as if not all staff was on the same page. We were told different things by different staff members. Had we known the pool and beach were closed we would have made different arrangements. We were told everything was open and full functioning. Little did we know that was untrue and did not ...
The stay was amazing, I had an ocean view room, the room was decently sized. Though there was a giant stain on my couch and there were cup stains on my counter. It made me iffy of the cleanliness of everything else but the staff was nice and helpful. Would stay again but maybe in a suite or penthouse. ...
Walking distance to beach, eats, and shopping! Staff are fantadtic snd very criendly/ helpful. Only downside is hotel restaurant is pricey....great food though! The scallops on sweet potato is a must try!
We were there during Hurricane Irma and we unable to get a flight out so had to extend stay. Hotel took good care of everyone who was stranded,, we had to congregate in lobby, they fed us and tried to keep us informed with what was going on, they gave us a warm meal as we were in the lobby from noon ...
I had a great stay at the hotel. The rooms are very spacious, clean and look exactly as on the hotel website. From the lobby to the pools or the gym you will find many details that will amazed you. The hotel is even nicer in real that on the picture. The staff is very nice, helpful and smiling. They ...
The experience was wonderful. From the staff to the location was excellent. Can't say one bad thing about the hotel
when I first arrived the room that I paid for was not available ..I was put in the wrong room.. where I was really uncomfortable.. it smelled like mole. the appliance was full of rust. I spoke with person in front desk who reply its what we have. I cried and explained its not what I paid for. Manager ...
came here during hurricane Irma the manager and the staff are super helpfull and very accomodating. This is the best hotel I have ever been,,,keep up the great work guys!!! 6 stars rating.
Gorgeous motel. Gorgeous private beach. Gorgeous swim pool and swim bar. I went there six years ago for the first time and loved it!!!! went there we can a half ago just before the hurricane and loved it just as much if not better! I hope and pray Puerto Rico recovers quick from the hurricane damage ...
This hotel staff is what should be mentioned. Despite all the battles they are fighting after the hurricane, despite operating on generators only, these people took care of us very well. I have no complaints, and are ashamed at anyone who would complain. These people are troopers. Positive thoughts ...
What a cute and unique hotel. Accommodating staff with outstanding food and service.
Very convenient location,easy to get from and to the airport,just take the D53 bus and it will leave you a block away from the hotel,the bus is only $0.75 cents.
If you want to relax, this will be the place. When you enter the place you feel peaceful. I love that you have no TV in the room. The staff is very friendly, they made you feel at home
Comfortable for emergency stay. Rooms need an upgrade and breakfast menu has to be modified.
My experience with dream's hotel was fabulous.Great people and great service. Miss Elena was very kindly . The rooms were clean and nice. Miss Elena keep doing your good job. From now on I will recommended all people to stay in your hotel. Thank you so much.
I vacationed in PR last March and loved it so much I came back in August! I was so impressed with the hotel accommodations and especially the staff. They were very attentive, caring and professional! It's the only hotel I will stay at in Puerto Rico!
Incredibly convenient and of great value. Great price compared to other hotels in area and were able to save on the car rental by staying directly at the airport the night before departure.
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