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I vacationed in PR last March and loved it so much I came back in August! I was so impressed with the hotel accommodations and especially the staff. They were very attentive, caring and professional! It's the only hotel I will stay at in Puerto Rico!
The hotel was awesome they had a lot going on with FEMA and the hurricanes but they didn't miss a beat. From the moment we checked in, my husband and I, the bell hop took our bags right away. It was quite check in time so they gave us free drinks. 15 minutes later they said our room was ready. Great! ...
Overall it was a good stay. Only thing is I wish they would had much more clear on what extra fee will be charging and explain about the parking rules and regulation to customers before hands.
The experience was wonderful. From the staff to the location was excellent. Can't say one bad thing about the hotel
Everything was beautiful through out my duration of my stay. The staff were great and helpful, there were never a time where I felt I couldn't get an answer. Everything was very accommodating. Albert Caleb was the pleasant staff member who checked us in and he gave us all the ins and outs of what ...
nice hotel and close beach， City view room is noise, some of machine are working on first floor 24 hours.
This hotel is literally across the street from the cruise port. There are plenty of shops and restaurants within walking distance. The hotel itself was clean and the staff was friendly. I would stay here again.
We were there during Hurricane Irma and we unable to get a flight out so had to extend stay. Hotel took good care of everyone who was stranded,, we had to congregate in lobby, they fed us and tried to keep us informed with what was going on, they gave us a warm meal as we were in the lobby from noon ...
I had a great stay at the hotel. The rooms are very spacious, clean and look exactly as on the hotel website. From the lobby to the pools or the gym you will find many details that will amazed you. The hotel is even nicer in real that on the picture. The staff is very nice, helpful and smiling. They ...
Very clean, great customer service, good location (walking distance to the beach and near great restaurants. Ride bus to Old San Juan is 15 minutes). Quiet, cozy, minimalist contemporary decor, a/c, jet bath tub. This place gives the big corporations hotel a run for their money. They took care of ...
The stay was amazing, I had an ocean view room, the room was decently sized. Though there was a giant stain on my couch and there were cup stains on my counter. It made me iffy of the cleanliness of everything else but the staff was nice and helpful. Would stay again but maybe in a suite or penthouse. ...
Beautiful & spacious room Great food in Cafe Tropical Had to track down housekeeper at 4:30pm on 2nd day of stay for clean towels & shampoo (which wasn't initially provided)
My husband and I were at El Convento through Hurricane Irma, just returning home today. We felt very safe and the hotel took amazing care of us. I can't say enough good things about this hotel!! We had lights during the electrical blackout when all else was dark after the storm.
Take a deep breath and let yourself relax. It's time to take a weekend where you can let yourself be unconcerned with everything going on with your life in San Juan. If you are seeking for opulent accommodations or reasonable selections, we can assist you in finding the ideal spot to stay. You'll find in urging you to take it easy. Pack up your suitcase and leave behind your stress to start your tension-free vacation.
Make sure to take your time once you've checked-in. You've just started your vacation, so take some time relaxing in your room. Relax and stretch out for a bit. After that you can book your first appointment to indulge yourself at a nearby spa. After you've spent the day enjoying a massage, decompressing in the sauna, or taking it easy by the pool, you can put on your explorer's cap and discover the hidden gems of San Juan. Discovering incredible foods, curio shops, or an intriguing museum can be one of the many highlights of your holiday. If you're not sure where to begin, check with your hotel's concierge attendant to get a feel for what San Juan has to offer. There is no better source than a local to point you to an exciting evening out or to a cafe to grab a few cocktails at and relax. Wherever you decide to go, just make sure to hang loose. Your spa trip should be nothing but super relaxing.
With so many ways to wind you down, San Juan continually ranks as one of the best spots for a spa vacation.