Ratings based on 497 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2017
Pros: Excellent, convenient location for Oakland airport
Very convenient if you are flying out of Oakland. Right near highway. Good parking. Friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Napa, CA

Clean - amazing bed & pillows!

Posted Mar 21, 2017
Nice place to stay, friendly staff, amazing restaurant! Beds were the best I've come across in years of travel. Very happy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2017
Cons: carpet in halls a little old and dirty
great time room nice, staff nice, breakfast very nice with great servers, the only thing I was charged $50.00 after we left it appeared on my credit card about 5 hours after we left, and NO one can explain it???? Other than that good stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Turlock, Ca.

Post Oakland SX

Posted Feb 6, 2017
Pros: Clean, quiet, and convenient.
Cons: TV cable reception.
Location: Near the junction of highways 880 and 238. This is just down 880 from the Oakland Coliseum, Raiders, A's, Warriors, Supercross.
My wife and I stay here every year after the Supercross. It's very convenient to get to after the event and head home the next day. They have a good restaurant in house that always serves a good breakfast. The only complaint this time was getting there early, (7:30 vs 10:30) we wanted to relax and watch some TV, the cable reception was unwatchable on many channels.
5 out of 5
Recommended
for Everyone
by A verified traveler from C

On Business Trip

Posted Jan 30, 2017
This is the hotel I've always stayed at when I go in this area for business. Staff is very friendly & accomodating. Always greeted with a warm smile. Convienient amenities inside, close to stores & restaurants. Great shuttle service to & from the hotel & airport.
3 out of 5
Recommended
for Families
by A verified traveler from Anaheim, CA

Plumbing Problems

Posted Jan 27, 2017
Pros: Location was very convenient for us. Rates were good
Cons: Bathroom needs a vent and a larger countertop - it was tiny, the sink and maybe 4 inches on each side.
Room was clean, staff was nice, parking was fair. View from room was of a rooftop and air conditioners (we were right behind the main lobby on 2nd floor. maybe one of their worst rooms? Room 212 Bathroom fan didn't work, steamed up every time, had to block the door open to get air. Bathroom was huge, counter top was tiny. Actual plumbing was fine. floors were clean, beds were clean.
Comment from Hotel Management
Jan 29, 2017 by Momi, Hotel Management
Dear Mike, Thank you for taking the time to share your comments.I am happy to hear that you found our staff nice and I appreciate you acknowledging the hard work our housekeepers put into keeping our hotel clean. I apologize for the view of the room you were in and for the ventilation in the bathroom. It is something we can hopefully come up with ideas for when we receive our renovations later this year. We do hope that you will visit us again and give us another opportunity to serve you. Sincerely, Momi De Deaux
5 out of 5
Recommended
for Everyone
by A verified traveler from alberta

Very convenient

Posted Jan 19, 2017
Far from downtown Oakland.... but very nice place for the money
Comment from Hotel Management
Jan 30, 2017 by Momi, Hotel Management
Dear zee, Thank you for sharing your comments! I am happy you found our hotel nice and convenient to where you needed to be in Oakland. We hope you will choose to stay with us again. We look forward to welcoming you back! Sincerely, Momi de Deaux
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2017
Best hotel in the east bay! Great location, free parking, beautiful rooms, and friendly staff.
Comment from Hotel Management
Jan 30, 2017 by Momi, Hotel Management
Dear Anonymous, Thank you for sharing with others how you were overall pleased with your stay! We greatly appreciate your compliment of being the best hotel in the East bay for you! We hope to be your home away from home when you are in our area! Come back soon! Sincerely, Momi De Deaux Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Happy Happy Happy

Posted Jan 17, 2017
Pros: The bed was so comfy
Cons: Take the ugly pealing wallpaper trim off in rooms, will look so much better
Location: Close to everything, Lots of food choices
This was a very nice Hotel in San Leandro. Close to Hayward where we were taking a class, Friendly Staff, Knew my name when I walked up to check in!!!! A++++ all the way.Comfy bed, big towels Felt Safe enjoyed my stay with out any issues Last time I had to book a room in the bay I used Expedia the 40% off Mystery hotel, Boy was that a big mistake. I ended up in a dirty unsafe area by the airport, No place for a single traveling woman to spend the night. It is worth an extra 20.00 per night to have a clean beautiful safe room for sure
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2017
This place is clean and comfort. I feel comfortable when parking om the parking lot.