Ratings based on 78 Verified Reviews

3.7 out of 5
77% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Toronto, Canada

The AC was not working. Room and bathroom tiny

Posted Aug 8, 2017
Upon arrival the room AC was not working. We had to spent the entire night sleeping with no AC or fan in 40 degrees. The room was very tiny and so was the bathroom.
5 out of 5
by daniel

This traveler left a rating score only Posted Jun 18, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2016
Central location, clean. Internet was slow. Breakfast was extremely basic.
3 out of 5
Recommended
for Everyone
by A verified traveler from dubai

Florence 2016

Posted Aug 4, 2016
Eden is centrally located, around half a mile from the station and easy walk to many of the sights. The hotel is basic, but clean, reasonably priced and the staff were lovely - nothing too much trouble!
4 out of 5
Recommended
for Everyone
by A verified traveler from PA

Nice hotel in the city

Posted Oct 8, 2015
Pros: It is clean and quite.
Cons: The wifi is horrible. It only works near the front desk. The breakfast is from 8:00 am. It would be better if it can start at 7:00.
Location: The location is good. There are many restaurants and grocery stores in that area
This hotel is close to the railway station, and is also close to most sigh spots in the city.
4 out of 5
by A verified traveler

great hotel for the budget traveller

Posted Sep 26, 2015 on Hotels
great location close to old florence and the SMN train station. friendly staff, hotel is easy to find, and located within walking distance to most of the main places of interest in Florence. the room is a little small, but very clean, and morning breakfast was good. a great value for the price. I stayed at other hotels in Florence and Eden is the best value.
1 out of 5
by Liviu from Santa Rosa CA

Very disappointed

Posted Sep 17, 2015 on Hotels
This Hotel had no air conditioning and no hot water. Walked for many hours in the heat and Humidity and really needed a shower only to find out there was no hot water. Room had two doors leading the back and one of them would not lock. So we didnt sleep well.
4 out of 5
by Roberto from New York, NY U.S.A.

Nice place

Posted Sep 11, 2015 on Hotels
It was a great place to stay an very close to the railroad terminal if you are traveling by train.
2 out of 5
by Linda

This traveler left a rating score only Posted Jul 24, 2015 on Hotels
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jul 8, 2015
Great staff - near the train station and to all of the venues we visited in Florence. Family friendly.