Ratings based on 1,363 Verified Reviews

4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Modern boutique hotel in a perfect location!

Posted Sep 12, 2017
Hotel Globus in Florence, Italy is a modern boutique resort blended with historic charm in an absolutely perfect location near to the train station and lots of shopping, eateries, and historical sites! The very best part of Hotel Globus is the staff! Nicola greeted us with his welcoming nature and helped us find our way around Florence! Karen served us an AMAZING breakfast and was incredibly kind! Christina poured us welcoming drinks and kept our rapt attention as we asked her questions about growing up in Florence! Truly, you cannot stay anywhere else in Florence!! If you do, you will be sorely disappointed as Hotel Globus is the place to be!!! Shawn and I want to thank you so much for making our stay so incredibly enjoyable!!
Comment from Hotel Management
Sep 19, 2017 by roberta, Hotel Management
Dear Karen & Shawn Thanks for choosing the Hotel Globus for your stay in Florence for taking time to share a review on your experience here. Your feedback is very helpful for keeping our standard high and to guarantee always the best welcome to our Guests We look forward to welcoming you back in the near future. Best Regards Guest Relation Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Hotel was in a very central location.

Posted Aug 8, 2017
Pros: Central location
Cons: rooms could be a little bit bigger
Location: Duomo, Galleria Academia, very good restaurants, and shopping
The hotel staff was very friendly and helpful. They were able to give us excellent recommendations and even book reservations for restaurants and taxis for us during our stay. The breakfast and happy hour was amazing.
Comment from Hotel Management
Sep 20, 2017 by Roberta Guest Relation Manager, Hotel Management
Dear Guest, Thanks for choosing the Hotel Globus for your stay in Florence for taking time to share a review on your experience here. Your feedback is very helpful for keeping our standard high and to guarantee always the best welcome to our Guests We look forward to welcoming you back in the near future. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Central located

Posted Aug 7, 2017
Modern hotel that was very clean and maintained and excellent and friendly staff. The hotel is walking distance to the train station and many other attractions. This is definitely a favorite hotel.
Comment from Hotel Management
Sep 20, 2017 by Roberta, Hotel Management
Dear Guest Thanks for choosing the Hotel Globus for your stay in Florence for taking time to share a review on your experience here. Your feedback is very helpful for keeping our standard high and to guarantee always the best welcome to our Guests We look forward to welcoming you back in the near future. Best Regards Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Great staff and great location!

Posted Jul 25, 2017
My husband and I stayed here for our honeymoon. The staff sent a bottle of wine up to our room to surprise us. After a day of walking around Florence, it was much needed and a very sweet gesture! The hotel is centrally located and easy to walk to all of the main Florence attractions. I will definitely recommend Hotel Globus and stay here again!
Comment from Hotel Management
Sep 20, 2017 by roberta, Hotel Management
Dear Guest Thanks for choosing the Hotel Globus for your stay in Florence for taking time to share a review on your experience here. Your feedback is very helpful for keeping our standard high and to guarantee always the best welcome to our Guests We look forward to welcoming you back in the near future. Best Regards Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Peru

Very nice hotel near everything

Posted Jul 20, 2017
It's a very nice hotel , since our arrival Roberta was very friendly and gave us a quick resume of what to do in Florence and where to go , the hotel is a block away from Mercato Centrale and you can have a very nice dinner on the second floor , the rooms are neat and the breakfast is delicious .
Comment from Hotel Management
Sep 20, 2017 by roberta, Hotel Management
Dear Guest Thanks for choosing the Hotel Globus for your stay in Florence for taking time to share a review on your experience here. Your feedback is very helpful for keeping our standard high and to guarantee always the best welcome to our Guests We look forward to welcoming you back in the near future. Best Regards Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, Il

Hidden Gem!

Posted Jul 17, 2017
Pros: The wonderful staff
Location: Very close to Santa Maria Novella Church. Very close to the train station. Perfect hotel great location!
Hotel Globus is a wonderful boutique hotel. It is in a very convenient location to all sight seeing, shopping, restaurants etc. The hotel has a warm inviting feel. The breakfast and nightly cocktail hour are a nice added touch. The hotel is clean and the rooms are pretty. The room and bathroom was very spacious and the beds are very comfortable. The absolute best part of Hotel Globus is the staff. Everyone is so courteous and helpful. Our most favorite person is Filomena. Meeting her was like having a new friend in Florence. She was always happy to see us, very helpful and has many good suggestions.
Comment from Hotel Management
Sep 20, 2017 by roberta, Hotel Management
Dear Guest Thanks for choosing the Hotel Globus for your stay in Florence for taking time to share a review on your experience here. Your feedback is very helpful for keeping our standard high and to guarantee always the best welcome to our Guests We look forward to welcoming you back in the near future. Best Regards Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Quaint, modern hotel with easy access to the train

Posted Jul 10, 2017
Pros: Great staff. Decent breakfast. Good happy hour. Very clean and modern.
Cons:
Location: Very close to the train station which was nice for traveling and meeting up with tours.
We had a wonderful experience at Globus! The staff was super helpful with recommendations and were there 24 hrs/day to help as needed. There is a great welcome happy hour from 6:30-8:30 every day with snacks and one drink included. Great after a long day of sightseeing! The breakfast is pretty good and has lots of bread, croissants, cereal, and fresh fruit. They held out bags for us after we checked out so we could walk around town some more. Overall great experience and would highly recommend!
Comment from Hotel Management
Jul 14, 2017 by Roberta Brand Reputation Manager, Hotel Management
Dear Lindsey, Thank you so much for recommending Urban Globus Hotel and for sharing your feedback on our location and service, it is the dedication of our team which makes Hotel Globus different. We certainly train individuals that are passionate about the guest experience to a high level. The Hotel Globus team cannot wait to welcome you back here
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Nice hotel close to major sights

Posted Jul 10, 2017
Pros: Cleanliness and happy hour.....free drink and snack 6.30-8.30. Great after a hard days sightseeing!
Cons: More hooks in bathroom
Location: Around corner from San Lorenzo church also very convenient walk to main train station.
Lovely small modern hotel. Very clean with excellent staff.
Comment from Hotel Management
Jul 14, 2017 by Roberta Brand Reputation Manager, Hotel Management
Dear Carolyn, It is my pleasure to read your kind comments as to how much you enjoyed the experience staying at Globus Hotel. I am delighted you enjoyed the location in the cultural heart of Florence, as well as the service from the all the teams. I have shared your comments with tthem, we all are delighted to receive such feedback. I hope this visit marks the start of many more to come and I look forward to welcoming you on your next stay. Warm regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Sg

Modern hotel with great location

Posted Jun 30, 2017
Love this hotel and their attentive staff. Breakfast is good, there are two choices of waffles and different donuts every morning. In the evening if you return to the hotel there is a welcome drink in a cozy environment. Thanks Hotel Globus. (:
Comment from Hotel Management
Jul 14, 2017 by Roberta Brand Reputation Manager, Hotel Management
Dear Ck, Many thanks for sharing you review of your recent stay at Globus Hotel. We are so glad you appreciated our hotel in the cultural heart of Florence but expecially that you enjoyed our brakfast and our attentive staff.Thank you once again for your feedback and we hope to see you again on your next visit to Florence Kindest Regards
5 out of 5
by Ronit

Great hotel close to train and attractions

Posted Jun 5, 2017 on Hotels
Short walk to all major attractions and train station. Good breakfast, complementary happy hour drinks and snacks. Modern hotel with smart TV. A lot of electricity sockets + Usb. Helpful stuff keen to help with direction and recommendations. A clean well maintained hotel.
Comment from Hotel Management
Sep 20, 2017
Dear Guest Thanks for choosing the Hotel Globus for your stay in Florence for taking time to share a review on your experience here. Your feedback is very helpful for keeping our standard high and to guarantee always the best welcome to our Guests We look forward to welcoming you back in the near future. Best Regards Guest Relation Manager