Ratings based on 378 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from boston ma

Posted Sep 25, 2017
Lorenzo and his staff were lovely. The hotel was clean, well appointed and comfortable. Loved the location. Highly recommend
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Lovely hotel in very central position

Posted Sep 24, 2017
Thoroughly enjoyed our stay at this family run hotel. Excellent facilities and very friendly and helpful staff. Would thoroughly recommend it!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Lovely little hotel.

Posted Sep 18, 2017
The hotel is well situated- just a short walk from everything you want to see. The staff are courteous and friendly, always willing to go the extra mile.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis, MO

Lovely hotel and staff

Posted Sep 15, 2017
Pros: Everything!
Cons: Can't think of anything.
Location: Convenient to train station and local attractions.
A gem of a hotel and just a quick walk from the train station. Every person we spoke to was friendly, professional and happy to assist us. The rooms are beautiful and quiet. I'm picky about bedding (I travel with my own pillow) and I'm happy to say the mattress, pillows and soft sheets were perfect! We traveled to several cities in Italy and this was by far our favorite hotel, even though we paid more than double at some of the others. We will definitely come back.
Comment from Hotel Management
Sep 16, 2017 by Michela, Hotel Management
Dear Madam, thank you for choosing our hotel for your stay in Florence and for taking the time to write such a wonderful review. We look forward to welcoming you back soon Best regards Michela
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, OH

Beautiful Hotel in Florence

Posted Sep 13, 2017
Pros: We LOVED everything! Wouldn't change a thing.
Cons: Nothing
Location: Perfect location just far enough away from noise but able to walk everywhere.
We couldn't have asked for anything more perfect for our stay in Florence. The Hotel is beautiful! Great location, just the right walking distance to all the attractions you want to see. Felt safe returning late at night. Wonderful and very friendly staff. Loved the layout of the room. Delicious breakfast served daily. Would recommend to all my friends!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Lovely Place in Florence

Posted Sep 8, 2017
My husband and I stayed here for 3 night when were in Florence for our honeymoon. Hotel is about a 4-7 minute walk from the train station. We arrived on the night train from Venice and was greeted by the lovely gentleman working the night shift at the front door. The room was clean, a decent size for 3 people as well as a porch area on the second floor that was just for us. They offer a great selection of breakfast items and rooms are all stocked with complementary water where as other hotels charge you for it. Hotel is close to a lot of attractions within walking distance. There was a little market area we found close by that also had a variety of options to eat/drink and take in the atmosphere. We loved our stay in Florence and hope to be back in the future.
Comment from Hotel Management
Sep 9, 2017 by Lorenzo, Hotel Management
Dear Kristina, thank you for your wonderful words. We will be happy to have you back in the future. With All My Best. Lorenzo Conti Lapi
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 8, 2017
Excellent hotel in a good location for seeing all Florence has to offer .
Comment from Hotel Management
Sep 9, 2017 by Lorenzo, Hotel Management
Dear Guest, Thank you for your comment. Best Regards Lorenzo Conti Lapi
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great hotel to stay at

Posted Sep 8, 2017
Overall staying at this hotel was excellent. The hotel staff were very friendly and accommodating. The rooms were comfortable and the breakfast was great. Would recommend!
Comment from Hotel Management
Sep 12, 2017 by Michela, Hotel Management
Dear Igz, Thank you for such a fabulous review. we are really happy to know that you enjoyed your stay with us. Hope to have you back soon with us. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel

Posted Sep 1, 2017
We had a great stay here. The hotel was nice and clean. It was fairly close to the main train station so we were able to walk to the hotel when we arrived and left. It was also quite close to most of the things we wanted to see. The staff were extremely helpful. They all spoke English quite well, which I don't expect, but certainly appreciate given I don't speak any Italian. When we first arrived they made went over the map of the city and pointed out where they key sights were and how to get to them (walking or buses). They also helped us book some tickets. Breakfast and afternoon tea were also included. We didn't make it for tea but the breakfast was great. I would stay here again and recommend it to friends.
Comment from Hotel Management
Sep 7, 2017 by Lorenzo, Hotel Management
Dear Guest, thank you so much for such a positive review. We are really happy that you enjoyed your stay with us. We hope to have you back at Hotel Rapallo. Best Regards Lorenzo Conti Lapi
5 out of 5
Recommended
for Everyone
by A verified traveler from Warwickshire

Beautiful, modern, clean hotel

Posted Aug 19, 2017
A great base you explore Florence. Beautifully clean rooms and the breakfast excellent. Staff very attentive and always happy to help. Would definitely visit again.
Comment from Hotel Management
Sep 7, 2017 by Lorenzo, Hotel Management
Dear Claire, we would definitely be happy to have you again as per our Guests. Thank you so much for your wonderful words. With All My Best. Lorenzo Conti Lapi