Hello Cecilia,Thank you for sharing your positive feedback with us! We're thrilled that you had a great stay and enjoyed the complimentary breakfast, self-parking, and amazing views. Providing excellent amenities and service is important to us, and we're glad that our staff made a positive impression on you.We look forward to welcoming you back for another enjoyable stay in the future!With Hospitality,Lulu LawagGuest Service Manager

Hello Shavaun,Thank you for your wonderful review! We're thrilled you enjoyed the amazing ocean views, spacious rooms, and delicious breakfast during your stay with us. Providing a memorable experience for our guests is always our goal, and we're delighted that we could contribute to your enjoyment.We hope to have the pleasure of welcoming you back for another fantastic stay in the future!With Hospitality,Lulu LawagGuest Service Manager

Hello Suzanne,Thank you for your review! We're delighted to hear that you appreciated our beautiful beachfront location. Providing our guests with stunning views and easy access to the beach is one of our top priorities, and we're glad that you enjoyed it.We hope to have the pleasure of welcoming you back for another memorable stay in the future.With Hospitality,Lulu LawagGuest Service Manager

Hello Judy,Thank you very much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed our lovely rooms with ocean views, found our staff friendly and helpful, and appreciated our breakfast buffet offerings.Maintaining cleanliness and ensuring our facilities are well-maintained are top priorities for us, so it's gratifying to know that our efforts have been noticed and appreciated by valued guests like yourself.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay soon.With Hospitality,Lulu LawagGuest Service Manager

Hello Jesse,Thank you so much for your wonderful review! We're thrilled to hear that Samantha made your stay enjoyable with her professionalism, friendliness, and welcoming demeanor. It's always our goal to ensure that every guest feels appreciated and at home during their time with us.We're delighted that you had such a positive experience and that you're considering staying with us again. Your recommendation to your family and friends means a lot to us, and we can't wait to welcome you back for another memorable stay.If there's anything else we can do to enhance your next visit, please don't hesitate to let us know. We look forward to seeing you again soon!With Hospitality,Lulu LawagGuest Service Manager

Hello Martin,Thank you for your positive score. I am glad you enjoyed your stay with us! I hope your next stay is just around the corner. You can call us if there is anything we can help with for your next visit.With Hospitality,Lulu LawagGuest Service Manager

I just replied to your email you sent the hotel directly letting us know you had sent your review to the wrong hotel. I'm glad you did reach out to us directly. Had I known, I would have taken care of this right away. I am very sorry to hear your infant son was in the hospital and that canceling your reservation was a challenge, as that is not the experience we want for our guests. I processed a full refund. I do hope you change your mind and stay with us the next time you are in Pismo Beach. I would be happy to personally help you with your reservation. Thank you, Valerie CallawayAssistant General Manager

Hello Justin,Wow! Thank you for this great score. We truly appreciate your business and your trust in us. I am happy that our staff and service met your needs and expectations.We look forward to welcoming you back to the hotel soon.With Hospitality,Lulu LawagGuest Service Manager

Hello Terri,We're delighted to hear that you had such a wonderful experience during your stay at our property! It's fantastic that you enjoyed the fabulous views, beautiful grounds, and found our staff to be friendly and helpful. We're also glad you liked the breakfast options! Thank you for your kind words, and we would love to have you stay with us again in the future. Safe travels until then!With Hospitality,Lulu LawagGuest Service Manager

Hello Steven,Thank you for sharing your feedback with us! We're thrilled to hear that you found our property excellent overall and that you plan to stay with us again in the future. Regarding the parking fee, we understand your concern and will take it into consideration as we continue to enhance our guest experience. We look forward to welcoming you back on your next visit!With Hospitality,Lulu LawagGuest Service Manager

Hello Vishwanath,Thank you so much for your kind words! We're thrilled you had an awesome stay at our Shore Cliff Hotel and enjoyed every bit of it. Our team works hard to ensure that every guest has a memorable experience, and we're glad to hear that you found our staff to be very nice. Your recommendation means a lot to us, and we would be honored to welcome you, your family, and your friends back anytime.With Hospitality,Lulu LawagGuest Service Manager

Hello Marika,Thank you for your kind words! We're delighted you enjoyed the amazing views and experienced our friendly staff during your stay. We can't wait to welcome you back for another memorable visit. Safe travels until then!With Hospitality,Lulu LawagGuest Service Manager

Hello Deepak,Thank you for your positive review and for choosing our property for your stay! We're thrilled to hear that you found our property to be neat and our staff friendly. We understand your concern about the paid parking, and we appreciate your feedback. We'll certainly take your comments into consideration as we continually strive to improve our guest experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future!With Hospitality,Lulu LawagGuest Service Manager

Hello Rafael,Thank you for your feedback! We're delighted to hear that you found our property to be clean during your stay. Providing a clean and comfortable environment for our guests is a top priority for us. If there's anything else we can do to make your experience even better next time, please don't hesitate to let us know. We look forward to welcoming you back in the future!With Hospitality,Lulu LawagGuest Service Manager

Hello Ovidlu,Thank you so much for your kind words! We're thrilled you enjoyed your stay with us and that Kathy made such a positive impression. We'll be sure to pass along your compliments to her. We hope to have the pleasure of welcoming you back again soon!With Hospitality,Lulu LawagGuest Service Manager

Hello Dominic,Thank you for taking the time to give us your feedback about your visit to our hotel. We appreciate you choosing to try our hotel. We look forward to having you as our guest in the future.With Hospitality,Lulu LawagGuest Service Manager

Hello Maylene,Thank you for your review and choosing our hotel. I'm happy you enjoyed your stay, and I look forward to having you again as a guest in our hotel.With Hospitality,Lulu LawagGuest Service Manager

Hello Benancio,Thank you for your review and choosing our hotel. I'm happy you enjoyed your stay, and I look forward to having you again as a guest in our hotel.With Hospitality,Lulu LawagGuest Service Manager

Hello Alan,We're thrilled you enjoyed the ocean view from your balcony! Thank you for sharing your experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!With Hospitality,Lulu LawagGuest Service Manager

Hello Jan,Thank you for sharing your feedback with us. We're glad you enjoyed the breakfast and the splendid ocean views during your stay. Regarding the resort fee and parking charges, we apologize for any inconvenience this may have caused. We understand your concerns and will certainly consider them as we strive to provide the best possible experience for our guests. If you have any further comments or if there's anything else we can do to improve your experience, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future.With Hospitality,Lulu LawagGuest Service Manager

Hello Marci,Thank you for your review! We're delighted to hear that you found our property beautiful. If there's anything else we can do to make your experience even better next time, please don't hesitate to let us know. We look forward to welcoming you back soon!With Hospitality,Lulu LawagGuest Service Manager

Hello Yan,Thank you for your review! We're glad to hear that you enjoyed the scenery during your stay. If there's anything specific you particularly liked or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!With Hospitality,Lulu LawagGuest Service Manager

Hello Nono,Thank you for your review. We look forward to welcoming you back again!Sincerely,The Shore Cliff Hotel Team

Hello Anna,Thank you for taking the time to share your detailed feedback about your recent stay at Shore Cliff. We're thrilled to hear that you enjoyed the wonderful view and found the room comfortable after its renovation. We appreciate your concerns about the access to hotel amenities by restaurant guests and will certainly review our policies to ensure the safety and privacy of our guests. We apologize for any inconvenience caused by the cleanliness issues you encountered, and we will address this with our housekeeping team to ensure a higher standard in the future. We're delighted that your kids enjoyed the complimentary breakfast, and we're sorry that the weather prevented you from enjoying the pool and firepit. Your kind words about our staff are appreciated, and we look forward to welcoming you back for another fantastic stay. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.With Hospitality,Lulu LawagGuest Service Manager

Hello Cindy,Thank you for your review! We're delighted you've chosen to stay with us on multiple occasions. Your continued support means a lot to us, and we're thrilled that you've had positive experiences during your stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!With Hospitality,Lulu LawagGuest Service Manager

Hello Richard,Thanks again for taking the time to fill out our guest survey. We're delighted to hear you enjoyed your stay with us and we hope we can welcome you back soon.With Hospitality,Lulu LawagGuest Service Manager

Hello Archana,I'm glad you had an overall excellent experience at the hotel! It's understandable that additional fees, like the parking fee, can be a bit frustrating when they're not included in the total charge. However, I'm glad that everything else met or exceeded your expectations. Hopefully, in the future, the hotel can consider including such fees in the total charge to provide a more seamless experience for guests. If you decide to visit again, it might be worth mentioning your feedback to the management for consideration.With Hospitality,Lulu LawagGuest Service Manager

Hello Katja,Thank you for choosing to stay with us. I am happy you enjoyed your visit. We hope to have the chance to serve you again shortly and, in the meantime, Happy Travels!With Hospitality,Lulu LawagGuest Service Manager

Hello Donna,I'm glad you found the hotel clean and enjoyed the beautiful views! Hopefully, as the hotel continues to evolve, they'll prioritize maintaining these positive aspects while addressing the concerns raised by guests. If you ever decide to give it another chance, hopefully, your next stay will exceed expectations in every aspect.With Hospitality,Lulu LawagGuest Service Manager

Hello Tawnya,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our great customer service and found your room to be nice, clean, and with a beautiful ocean view. Providing exceptional experiences for our guests is our top priority, and we're delighted that we could make your stay memorable. We look forward to welcoming you back for another fantastic stay at our hotel!With Hospitality,Lulu LawagGuest Service Manager

Hello Edward,Thank you for your review and choosing our hotel. I'm happy you enjoyed your stay, and I look forward to having you again as a guest in our hotel.With Hospitality,Lulu LawagGuest Service Manager

Hello Mark,Thank you for taking the time to give us your feedback about your visit to our hotel. We appreciate you choosing to try our hotel. We look forward to having you as our guest in the future. Take care!With Hospitality,Lulu LawagGuest Service Manager

Hello Susan,Thank you for your review and choosing our hotel. I'm happy you enjoyed your stay, and I look forward to having you again as a guest in our hotel.With Hospitality,Lulu LawagGuest Service Manager

Hello Cheryl,Thank you for taking the time to share your positive experience with us! We're thrilled you enjoyed the beautiful views from our location, the jacuzzi, and the pool (we have the largest heated pool in Pismo Beach). We look forward to welcoming you back for another great visit.With Hospitality,Lulu LawagGuest Service Manager

Hello Catherine,Thank you for taking the time to provide us with your review. I'm sorry that the comforter was dirty when you checked in. I will pass this information on to the Housekeeping Manager so she can correct this with her staff. Thank you for letting us know.With Hospitality,Lulu LawagGuest Service Manager

Hello Jessica,We are so pleased you enjoyed your stay! We look forward to welcoming you back again soon!With Hospitality,Lulu LawagGuest Service Manager

Hector,I apologize for the difficulties you encountered at check-in. Please know that is not the normal experience we want for our guests. I don’t know of the circumstances that afternoon of why others got checked in before you. It is possible they may have had different room types that were ready. Thank you for bringing this to my attention, so I can investigate the situation to ensure that the proper steps are taken for early arrivals. We did our best to contact all 3rd parties to let them know we were doing work on the property, and it should have shown on your confirmation as well. I apologize for the inconvenience, I would like to discuss this further, please contact me at the hotel.With Hospitality,Valerie CallawayAssistant General Manager

Hello Corrine,Thank you for your review. We look forward to welcoming you back again!Sincerely,The Shore Cliff Hotel Team

Hello Atonia,Thank you for taking the time to share your experience at our hotel. We greatly appreciate your kind words and positive feedback. We are so happy you enjoyed our property grounds and amazing views! It was a pleasure having you and your family as our guests, and we hope to see you again!With Hospitality,Lulu LawagGuest Service Manager

Hello Alex,Thank you for your review and for choosing to try our hotel. I'm so glad to hear that you enjoyed your stay with us. I hope you'll be back to visit soon to enjoy our incredible views.With Hospitality,Lulu LawagGuest Service Manager

Hello Tony,Thank you for taking the time to share your positive experience with us! We're thrilled you enjoyed the beautiful view and helpful staff. We look forward to welcoming you back for another great visit.With Hospitality,Lulu LawagGuest Service Manager

Hello Kristen,Thank you for choosing to stay with us. I'm delighted to hear that you enjoyed our hotel. I appreciate you letting us know about the tennis courts. I will pass this information on to our Management team. Again, thank you and we hope to welcome you back for another great visit.With Hospitality,Lulu LawagGuest Service Manager

Hello Walt,We’re glad that you were satisfied with your experience. We look forward to welcoming you back to the Shore Cliff Hotel.With Hospitality,Lulu LawagGuest Service Manager

Hello Paul,Thank you for your positive comments. I am glad you enjoyed your stay with us! I hope your next stay is just around the corner. You can call us if there is anything we can help with for the next visit.With Hospitality,Lulu LawagGuest Service Manager

Hello Khristina,Thank you for choosing to stay at our hotel. I am glad you enjoyed our location and friendly staff. I hope your next visit is right around the corner. Until then take care!With Hospitality,Lulu LawagGuest Service Manager

Hello Victoria,Happy Birthday to your husband! I am delighted you both enjoyed our views and breakfast. We hope to celebrate your birthday with you again next year and in the years to come. I wish you all the best.With Hospitality,Lulu LawagGuest Service Manager

Hello Rolando,Thank you for choosing to stay with us. We appreciate you giving us a try, and we hope to be able to welcome you back for another chance to provide you with a great experience.With Hospitality,Lulu LawagGuest Service Manager

Hello Aaron,Thank you for your review. We look forward to welcoming you back again!Sincerely,The Shore Cliff Hotel Team

Hello Will,Thank you for your great review. We’re pleased you enjoyed our hotel’s beautiful views. We appreciate your comments on the service and breakfast. We look forward to welcoming you back again soon. With Hospitality,Lulu LawagGuest Service Manager

Hello Roula,Thank you for your review and choosing our hotel. I'm happy you enjoyed your stay, and I look forward to having you again as a guest in our hotel.With Hospitality,Lulu LawagGuest Service Manager