Aug 19, 2021
No concern for not correcting problem
Overall the property was clean. The main problem I experienced during my stay was the television didn't operate properly. It blinked with black the whole stay. Impossible to watch. I called the owner A couple of times during my stay and he said that the television worked just fine. He didn't seem to be too concerned with our being satisfied with our stay. I called VRBO after getting home and they took some notes but never offered to do anything. In the end I contacted the owner numerous times and he said I was blowing the problem up. Never offered anything to alleviate the problem and never offered even the smallest of refunding any of the money I paid to rent the property. I didn't expect a large refund but something was expected. VRBO didn't do a thing to mediate so I''m not sure what their part in the whole process is. Anyway, I can assure you I will try another platform before ever using VRBo again. There is absolutely no recourse whatsoever of receiving a fair deal short of going to court which would just cause more time and money. I wouldn't recommend using VRBo to my worst enemy.
Review from Vrbo