Ratings based on 1,320 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jun 14, 2018
Everything started off great. I arrived early, was able to check in, was in love with the grounds, all the staff I came in contact with were extremely helpful and friendly as well. Then, 4 o’clock came... and other visitors began checking in. It’s only then that I noticed while these rooms are extremely unique, they are also constructed extremely poorly. I HEARD EVERYTHING. The way the hotel is laid out you’ll hear people constantly coming up and down the wooden stairs (no elevator) and take note of the material I mentioned (WOOD FRAME - not concrete, no carpet = LOUD) - I’m sure an elevator or at least another chosen form of construction would alliveate some of the noise. But the walls are paper thin! The floors and ceilings are paper thin! I constantly heard banging, slamming doors, footsteps, and people talking in other rooms all night. Because the locale is so serene, this was supposed to be a retreat for me to get some creative writing done. But I couldn’t concentrate- had to cut my stay short and request to check out earlier than I had intended. Suggestion for the hotel since there’s obviously some major sound pollution and lack of insulation; keep big groups, wedding parties, families, etc. in one area of the property- there are three buildings so you have the space; when you book couples, solo travelers, business travelers, and the elderly- try and book them in the same general area as they’ll be a lot quieter. Problem solved.
5 out of 5
by A verified traveler

Posted Jun 14, 2018
Amazing hotel, fantastic room decoration, relaxing place
5 out of 5
by A verified traveler from Arroyo Grande, CA

Posted Jun 13, 2018
We had a great time! The beds were updated and comfy, the room was clean, and all the staff were amazing. The pool was excellent for the whole family, and my kids loved exploring around the hotel. I liked that there were drinks and snacks for purchase at the pool, and it was nice having the restaurant there too. We are local to the area and stayed there in between houses during our move. It was a breath of fresh air to stay there during that stressful time. We were all able to let loose for a bit and enjoy an unexpected, awesome staycation!!! Thank you Madonna!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 13, 2018
5 out of 5
Recommended
for Everyone
by A verified traveler

Very different room decor

Posted Jun 13, 2018
There was a waterfall I the shower! Excellent staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Always wanted to stay here since I was a child

Posted Jun 7, 2018
We had the captains bridge room which was so fun to stay in. Both my teenage daughters thought the whole Inn was awesome! I will definitely be back. As a child I used to go to lunch here with my grandmother starting at around 10 years old but never stayed as a guest. Bucket list checked!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 3, 2018
5 out of 5
by A verified traveler

Posted Jun 3, 2018
everything was awesome!! money well spent!
5 out of 5
by A verified traveler from Golden CO

Posted Jun 2, 2018
Crazy and unique place, and in very nice condition. Very fun.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 2, 2018