Ratings based on 1,368 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from chino hills

no air conditioning?

Posted Jun 6, 2017
Pros: artwork
Location: see the otters at Morrow rock
just one night stay, experienced sleeping.... what else is there to say ??
Comment from Hotel Management
Jun 7, 2017 by Frontdesk, Hotel Management
Thank you for your feedback. We are sorry we did not meet your expectations. We will do our best to improve our services. We hope you choose to stay with us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Much better than I expected

Posted Jun 1, 2017
Clean,.cozy, nice accomodations, spa, fitness facilities, breakfast. I didn't expect this m uch for I paid. I will definatly would come back this hotel.
Comment from Hotel Management
Jun 3, 2017 by Jeremiah, Hotel Management
Thank you for the outstanding review. We are so glad that you enjoyed your stay. It is our goal to provide the best service to all of our guests. We look forward to your next visit with us in Morro Bay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oceanside

Very good.

Posted Jun 1, 2017
We really enjoyed our 2 night stay. Quiet, comfy and clean. No problems and nice breakfast. Would certainly stay here again.
Comment from Hotel Management
Jun 3, 2017 by Jeremiah, Hotel Management
Thank you for taking the time to tell us about your experience. We greatly value your feedback. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Laid back

Posted May 30, 2017
Pros: location priced right
Cons: will need an upgrade soon
Location: beach restaurants golf all nearby
Older hotel but comfortable........staff knowledgible of area and pleasant.....very accomodating 5 minutes to beach welll located for the area.....would stay here again
Comment from Hotel Management
Jun 2, 2017 by Jeremiah, Hotel Management
Thank you for your response. Your feedback helps us continue to provide the best possible experience for all of our future guests. By telling us what you enjoyed or what we can improve on, you provide us with vital insight. Hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Merced, Ca

Had a good time..

Posted May 23, 2017
Close to downtown, and walking distance...Pretty quiet
Comment from Hotel Management
May 26, 2017 by Jeremiah - Front Desk, Hotel Management
Thank you for taking the time to give us your feedback. We value your input on what we have done right and what we can work on. Your response will greatly help our team continue to provide their very best to guest in the future. We look forward to your next stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakhurst, Ca

Excellent beautiful hotel

Posted May 19, 2017
The Masterpiece is a beautiful clean hotel with friendly staff and comfortable rooms. Will def be staying there again in the future.
Comment from Hotel Management
May 22, 2017 by Jeremiah-Frontdesk, Hotel Management
Thank you for your comment. We value your feedback. By letting us know what we are doing right, or what we can improve, you are helping us deliver a superior experience for you and our future guests. We look forward to your next visit.
5 out of 5
Recommended
for Couples
by A verified traveler from Benicia, CA

Great Spa/Jacuzzi and Excellent Location

Posted May 16, 2017
Location: Lots of touristy shops and seafood restaurants. A lovely garden art shop on the waterfront that presents plants in an artistic presentation.
We visited the Masterpiece Hotel for our anniversary this year. We had never been to the area and were pleased with the location close to the beach and dining options. The facility is clean, friendly and unique in it's decor incorporating art reproductions --mostly paintings-- in the rooms and decor. We had a minor problem with a repetitive noise in our room the first night of our stay. It was a high pitched tone that reoccurred about every hour, keeping my husband awake. We complained the next morning and were moved into another room very quickly. This fixed the problem and the staff was very sympathetic and helpful with our complaint. Both rooms smelled pleasantly clean, the beds were a bit firm but comfortable and the fireplace in each room was a nice touch. The feature we enjoyed the most was the jacuzzi/spa in the lower level of the hotel. It was large enough for ~15 people but we only encountered two others there on both nights. What a lovely way to warm up after a breezy, cool evening on the waterfront! It really made our stay much nicer! There were some nice additions at this hotel, like a complimentary continental breakfast and a wine reception in the evenings, but we did not partake of these as we were exploring the beach and shops when these were presented. The rooms had refrigerators, microwaves and coffee makers, which really help make travel better. I highly recommend this as a comfortable stop in the exploration of Morro Bay and the surrounding area
Comment from Hotel Management
May 24, 2017 by Jeremiah - Frontdesk, Hotel Management
Thank you for your comment, and again congratulations on your anniversary.We appreciate you informing us about the issue. By letting us know what we are doing right, or what we can improve, you are helping us deliver a superior experience for you and our future guests. We hope you will come back and see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2017
Awesome room, staff and experience. Will be coming back again!
Comment from Hotel Management
May 24, 2017 by Jeremiah - Frontdesk, Hotel Management
Thank you for your comment. We value your feedback. By letting us know what we are doing right, or what we can improve, you are helping us deliver a superior experience for you and our future guests. We hope you will come back and see us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

A work of art in itself

Posted May 10, 2017
Very friendly and helpful staff. Spa is a real work of roman splendor. Rooms clean and excellent wifi and tv channel lineup. Recommended in all respects.
Comment from Hotel Management
May 25, 2017 by Jeremiah - Frontdesk, Hotel Management
Thank you for your comment. We value your feedback. By letting us know what we are doing right, or what we can improve, you are helping us deliver a superior experience for you and our future guests. We hope you will come back and see us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

great experience

Posted Apr 30, 2017
Hotel was quaint, comfortable, clean, staff was great Very good experience
Comment from Hotel Management
May 26, 2017 by Jeremiah, Hotel Management
Thank you for your comment. We value your feedback. By letting us know what we are doing right, or what we can improve, you are helping us deliver a superior experience for you and our future guests. We hope you will come back and see us again soon. Jeremiah - Front Desk