Ratings based on 219 Verified Reviews

4.1 out of 5
57% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Tx

Posted May 16, 2018
Everything was perfect
Comment from Hotel Management
Jun 5, 2018 by Artemio Chávez, Hotel Management
Agradecemos su calificación, esperamos verle pronto
4 out of 5
by A verified traveler

Posted Feb 9, 2018 on Hotels
Comment from Hotel Management
Apr 11, 2018 by Artemio Chávez, Hotel Management
Agradecemos sus comentarios, esperamos verlo pronto
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

It’s ok for the price.

Posted Jan 7, 2018 on Orbitz
Hotel was clean and ok for the price. Nothing fancy kinda like a Motel 6. The breakfast that is included is decent. If you don’t want to spend a lot of money this is it. They have a secure parking with security at night.
Comment from Hotel Management
Jan 20, 2018 by Artemio Chávez, Hotel Management
we appreciate your comments we hope to see you soon
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Good for the price

Posted Dec 27, 2017
Is good quality for the price you pay, the only problem is that you may hear the guests next door.
Comment from Hotel Management
Dec 30, 2017 by Artemio Chávez, Hotel Management
We appreciate your comments, we will review the subject that you present us, so that your next stay will be more pleasant, we hope to see you soon.
3 out of 5
by A verified traveler

Averted a robbery, and room was hot

Posted Dec 10, 2017 on Hotels
The hotel kept changing the temperature of my room, without my consent, to 26 Celsius. I do not like a hot room. Twice, they allowed me to change it back, and twice, they sent me a fan. On morning at breakfast, I broke up a robbery in progress. Three thugs came into the breakfast area ti steal, and began by taking the purse of an older lady. I yelled at them, and they ran out. Management later thanked me, but I felt that they were not doing enough to protect their clients.
Comment from Hotel Management
Dec 18, 2017
Buenas tardes, lamentamos su experiencia y agradecemos de antemano sus comentarios estaremos trabajando en nuestras áreas de oportunidad. Esperamos verlo pronto.
5 out of 5
by Jose

Excellent option.

Posted Dec 5, 2017 on Hotels
We had never stayed at this particular City Express, but we were positively impressed. The staff were friendly, the romos were ample enough (though the two twin beds are kind of cramped), and best of all, the breakfast buffet includes the best granola in the world: Lusy.
Comment from Hotel Management
Dec 11, 2017
hank you very much for your comments we hope to see you soon
3 out of 5
by Kris

Posted Jun 20, 2017 on Hotels
Comment from Hotel Management
Jun 29, 2017
Gracias, esperamos verle pronto
5 out of 5
by Edgar David

San Luis

Posted Jun 7, 2017 on Hotels
Excellent
Comment from Hotel Management
Jun 20, 2017
Gracias por su preferencia Saludos
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2017 on Hotels
5 out of 5
by A verified traveler

Convinient location and clean hotel

Posted Sep 30, 2016 on Hotels
Great location, great staff