Ratings based on 116 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by Luigi

This traveler left a rating score only Posted Jun 4, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from VANCOUVER BC

Posted May 8, 2017 on Orbitz
POOL WAS TO COLD, AND TOWELS TO OLD....OTHER THAN THAT GOOD, ROOMS NICE, CLEAN AND MODERN
4 out of 5
by A verified traveler

Decent place to stay if you're ever in the area!

Posted Mar 31, 2017 on Hotels
The hotel was clean and comfortable and priced right. Overall quite pleased with my stay.
4 out of 5
by Reynaldo

Posted Jan 5, 2017 on Hotels
Great place to stay.. I was driving from San Miguel de Allende to Matamoros and was a great place to stay.
Comment from Hotel Management
Mar 6, 2017 by General Manager, Hotel Management
Thank you for your comments and evaluation, it a pleasure to have your comments regards the service and the staff. We look forward to have the opportunity to be your host in a near future. Martha Aldaraca General Manager
5 out of 5
by A verified traveler

Easy to get around

Posted Sep 27, 2016 on Hotels
It was a typical hotel experience.
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
We are grateful for your patience on this matter and the time you spent contacting us. Thank you for your evaluation and comments, it´s our commitment to provide to every stay of our guests an unforgetable experiencie. I hope to see you soon. Martha Aldaraca General Manager
5 out of 5
by Irlanda from Laredo

Excellent Hotel

Posted Mar 30, 2016 on Hotels
Excellent Hotel
Comment from Hotel Management
Jul 16, 2016
We are grateful for your patience on this matter and the time you spent contacting us. Thank you for your evaluation and comments, it´s our commitment to provide to every stay of our guests an unforgetable experiencie. Most sincerely, Martha Aldaraca General Manager
4 out of 5
by armando from Zapopan

Fiesta Inn SLP

Posted Mar 29, 2016 on Hotels
In general we had a pleasant stay. The only thing I didn't like was some water stains in the tub... it gave the impression of being dirty
Comment from Hotel Management
Jul 26, 2016 by martha aldaraca, Hotel Management
Thank you for your evaluation and comments, it´s our commitment to provide to every stay of our guests an unforgetable experiencie, we will improve cleaning the bathroom immediately. Cordially
2 out of 5
by A verified traveler

Posted Oct 10, 2015 on Hotels
Hotel service is poor , no dedicate person at the bar , it is served by room servuce , someties you can wait 30mn to get a beer ! Hotel employees do ot speak English at resataurant , no welcome and place , if you stand to wait people pass in front of you without asking you anythings !!
3 out of 5
by Gwin from Carolina

Fiesta Inn - San Luis

Posted Aug 31, 2014 on Hotels
The room was quite dated. The restaurant was very convenient. Maid service was poor. Wireless service was good. I felt very safe, even after dark.
3 out of 5
by Alfredo from TX

Average

Posted May 28, 2014 on Hotels
Nice hotel with good location but rooms need to be updated. Also carpet and bathroom floors did not look that clean.