Ratings based on 138 Verified Reviews

4.2 out of 5
59% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Nice hotel near the Industrial sites

Posted Feb 24, 2018
Hotel is good for business travelers, close to the industrial park where SLP is growing.
4 out of 5
by A verified traveler from California

Comfortable accomodations

Posted Dec 15, 2017
Pros: Clean, good people.
Cons: Wear shows through out, not too bad.
Location: Next to busy highway, bit noisy at night. Nothing to do or go within walking distance.
My worries about staying in this hotel dissipated once I walked in, since this was my first stay and had not known about this organization; great staff, clean rooms, very comfortable beds. No restaurants facilities near, at hotel restaurant food is good, menu no dot change too much from day to day.
Comment from Hotel Management
Dec 19, 2017 by Eduardo Sigg, Hotel Management
Thank you for your comments and the opportunity to share your experience with other travelers. I'm glad to know that our facilities were acceptable and comfortable for you and I look forward to having another chance to serve you in a near future. Receive our regards,
4 out of 5
by Jon

cheap and cheerful

Posted Nov 24, 2017 on Hotels
coffee was terrible nothing in local area no bank machine, so bring pesos
Comment from Hotel Management
Dec 4, 2017
I'd like to thank you for giving us the opportunity to serve you during your visit to San Luis, nevertheless I apologize for not covering your expectations with our cofffee, I will monitor its preparation to ensure better taste and quality. Receive my regards and happy Holidays Eduardo Sigg, General Manager
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 14, 2017 on Hotels
4 out of 5
by A verified traveler from San Diego

Great for work Trip

Posted Aug 28, 2017
Located in an industrial area this hotel has everything you need for business trip. Great food and confortable rooms
Comment from Hotel Management
Aug 30, 2017 by Sandra L, Hotel Management
Dear JJAlacran, Thank you for your comments, it is very important for us receipt your feedback about your stay at hotel. We´ll be waiting for you in your next visit to San Luis Potosi. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Near Plaza Sendero mall.

Posted Aug 23, 2017
For me is the perfect location on route 57 and very close to Plaza Sendero mall. Nice comfort and cleanliness.
Comment from Hotel Management
Aug 30, 2017 by Sandra L, Hotel Management
Dear Mike, Thank you for your comments, it is very important for us receipt your feedback about your stay at hotel. We´ll be waiting for you in your next visit to San Luis Potosi. Best regards
4 out of 5
by Robert

This traveler left a rating score only Posted Aug 23, 2017 on Hotels
3 out of 5
by Lauro

SLP Trip

Posted Jun 7, 2017 on Hotels
Nothing really to write home about, very small parking lot in the front, you have to park your car on the side of the building and then walk around. The room was clean. We ordered room service and there was only one chair. The room has a coach but no table so I had to eat dinner standing up.
Comment from Hotel Management
Jun 20, 2017
Dear Lauro, Thank you for your comments, it is very important for us receipt your feedback about your stay at hotel. We will be working on improving our service in order to offer a better stay on your next visit to San luis. Best regards
1 out of 5
by A verified traveler from VANCOUVER BC

reviews completely out of reality

Posted May 8, 2017 on Orbitz
Pros: NOTHING
Cons: RENOVATION AND CLEAN
was so dirty the pool, the hallways to the rooms, smell humidity and smoke, WAS SO DISAPPOINTED we didn't stay!!!
Comment from Hotel Management
May 13, 2017 by Sandra L., Hotel Management
Dear Claudia , Thank you for your comments, it is very important for us receipt your feedback about your stay at hotel. Please accept my apologize, for us is very important that your stay be comfortable. I spoke with the staff about the immediately solution at our service . We will be working on improving our service in order to offer a better stay on your next visit to San luis. Best regards
4 out of 5
by A verified traveler

Convenient

Posted Nov 14, 2016 on Hotels
Good