Used to be a nice hotel
Posted Oct 21, 2013
I call directly to the hotel to make a reservation, since I already stayed before. I was transferred to a call center in Michoacan, in which they start asking me all kind of weird questions and I had to terminate the call, I went ahead and made my reservation via Expedia, no problems there. Upon arrival everything looked as before, but the area where we stayed, where the long corridor on the first floor, had a sewer smell. Once inside the room, the bathroom faucet didn't dispensed cold water, the shower spout/diverter would not stay up for the water to fall from the shower head. I gave these complaints to the receptionist, a day passed and they issues remained. At my departure I ask the receptionist about it that she said that their maintenance personnel looked into it, but there was nothing to report. I ask her to have it checked again before the next tenant arrived, because the issue remained. Over all I will not try this hotel again, breakfast is about 13 dollars a person, is a nice breakfast, but at that price is ridiculous.