Ratings based on 85 Verified Reviews

4.0 out of 5
78% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Ann Arbor, MI

OK Hotel for One Night

Posted Aug 25, 2017
Pros: Staff
Cons: Clean the bathroom walls
Location: The hotel is on the street- not much close by.
The hotel is a bit run down. The staff was extremely friendly and was attentive. The room was run down . Not enough electrical outlets - only two beside the bed, and one by the desk. When I came to pressing my clothes, I had to get close to the bed to do it, and the iron only had a 2 foot cord. The bathroom had dirty finger marks on the walls- very noticiable.
Comment from Hotel Management
Sep 2, 2017 by Gerente General, Hotel Management
appreciable guest For us your comments are very important, we will be looking for the best that are necessary to make your stay more comfortable and meet the needs that you require
5 out of 5
by Donald

Posted May 1, 2017 on Hotels
The hotel was clean and comfortable. Kitchen was a bit disorganized, service could be slow, and the food was good but not excellent. The staff was very friendly and helpful.
Comment from Hotel Management
May 8, 2017
Appreciable guest Thank you very much for your comments, we work to be an excellent option of lodging.
4 out of 5
Recommended
for Everyone
by A verified traveler

Wireless

Posted Feb 20, 2017 on Orbitz
Pros: clean, good rooms, great staff
Cons: wireless
Location: pretty well centered
The hotel is great when it comes to attention and rooms, but the wireless in the rooms is probably one of the worse I have ever experienced, I visit hotels every week and never had so much trouble getting wireless connection. The restaurant "Kizilay" is the only place where the connection was good
Comment from Hotel Management
Feb 22, 2017 by Anhely Miranda , Hotel Management
APPRESIABLE CUSTOMER For us it is very important to know your needs, we will take your comments into account and we will work on improving our services.
4 out of 5
by Marco

Fair Stay

Posted Feb 14, 2017 on Hotels
Overall good. My only two complaints is that they did not have an ironing board and they were really understaffed during breakfast. Poor waiter was by himself without help working his tail off. Service was slow as a result.
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
APPRECIABLE CUSTOMER For us it is very important to know your needs, we will take your comments into account and we will work on improving our services.
4 out of 5
by JUAN JOSE

Good deal, good hotel

Posted Feb 13, 2017 on Hotels
Good hotel in general. The stuff was very nice and checkin and checklut was very swift. Good experiencie considering price-point.
Comment from Hotel Management
Mar 13, 2017
Appreciable guest We appreciate your comments Thank you so much
4 out of 5
Recommended
for Everyone
by A verified traveler from R

Excellent staff!!!

Posted Jan 8, 2017
All the people is really nice there. Excellent service.
Comment from Hotel Management
Jan 11, 2017 by Gerencia General , Hotel Management
MUCHAS GRACIAS Le agradecemos su comentario y evaluacion, saludos cordiales y excelente tarde.
2 out of 5
by Wes

Never again

Posted Jul 19, 2016 on Hotels
Bad experience. They took 3 days before changing bed clothes and towels. Room key had to be activated every day, they forgot to leave water and very noisy on weekend. They had an event outside so all kind of unwanted music in your room.
3 out of 5
by Consuelo from DALLAS TEXAS

DISAPPOINTMENT !!!!!

Posted Jun 17, 2016 on Hotels
They want me to pay again for my reservation. No change sheets and not replace the water bottles.
2 out of 5
by A verified traveler

No wifi

Posted May 24, 2016 on Hotels
They don't have wifi.
3 out of 5
by A verified traveler

Not if you need wifi and a good sleep

Posted May 12, 2016 on Hotels
Old soft beds, wifi terrible in rooms, missing or broken items in room, and couldn't get hot water in the shower (3rd floor!). It was a good price, but I wish I spent more $ somewhere else. The staff was polite.