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Reviews of La Quinta by Wyndham San Luis Potosi

3 out of 5
La Quinta by Wyndham San Luis Potosi
Av. Benito Juárez 1230 B Carr. 57, San Luis Potosi, SLP

Reviews

8.6

Excellent

Rating 10 - Excellent. 191 out of 394 reviews" "
Rating 8 - Good. 137 out of 394 reviews" "
Rating 6 - Okay. 48 out of 394 reviews" "
Rating 4 - Poor. 7 out of 394 reviews" "
Rating 2 - Terrible. 11 out of 394 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lluvia

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Javier Robledo, Revenue Manager. on Mar 19, 2024
Estimada Señorita Zuñiga, nos gustaría mucho que nos diera una retroalimentación indicando qué puntos debemos trabajar, para ofrecer estancias adecuadas para nuestros huéspedes,Quedamos pendientes y deseo que tenga una tarde excelente.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, friendly.
Stayed 2 nights in Mar 2024
Response from Javier Robledo, Revenue Manager. on Mar 19, 2024
Estimada María. Nos encanta que su experiencia hubiera sido la mejor posible, esto nos impulsa a seguir esforzándonos para mantener nuestros altos estándares de calidad, calidez y servicio.

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Gracias on Dec 13, 2023
Que tal, Noel.El equipo de La Quinta by Wyndham San Luis Potosi le agrace por habernos elegido como su lugar de hospedaje.Apreciamos se haya tomado el tiempo para evaluarnos.¡Esperamos tenerle pronto de regreso!

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge was great and very helpful
Stayed 4 nights in Nov 2023
Response from Thank you on Dec 2, 2023
Hello.Thank you for choosing La Quinta by Wyndham San Luis Potosí as your place of stay.We appreciate your comments as they help us improve.

6/10 Okay

Cristian

Stayed 1 night in Nov 2023
Response from Gracias on Dec 2, 2023
Que tal.La Quinta by Wyndham San Luis Potosi le agradece por habernos elegido como su lugar de hospedaje.Esperamos tenerle pronto de regreso

10/10 Excellent

STEVE

Stayed 1 night in Oct 2023
Response from Front Desk on Nov 11, 2023
¡Muchas gracias por compartir su valoracion! Esperamos recibirle nuevamente.Reciba un cordial saludo de todo el equipo La Quinta

6/10 Okay

Jaeho

Stayed 1 night in Sep 2023
Response from Gracias on Dec 13, 2023
Que tal.El equipo de La Quinta by Wyndham San Luis Potosi le agrace por habernos elegido como su lugar de hospedaje.¡Esperamos tenerle pronto de regreso!

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation!
Nice hotel,convenient location, breakfast was ok, kept having issues with the elevators and the keys to open the room, on the last day of our stay we ran out of water 😲
Stayed 7 nights in Jul 2023
Response from General Manager. on Jul 26, 2023
We appreciate your feedback and your recommendation to future travelers. We are sorry to hear that you had problems during your stay with our facilities and that is why we would like to inform you that the key programming and water supply problem have been corrected. Unfortunately we depended on a provider and his response time. We apologize for any inconvenience and we reiterate our commitment to service and your rest.

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Definitely recommend
Very polite and professional personnel, respectful
Stayed 1 night in Jul 2023
Response from General Manager. on Jul 11, 2023
We thank you for your valoration and for referring us to upcoming travelers. Thank you for choosing La Quinta by Wyndham San Luis Potosi.

10/10 Excellent

Saul

Stayed 1 night in Jun 2023
Response from Revenue on Jul 22, 2023
Muchas gracias por tu puntuación, Saul. Los esperamos en su próxima visita a San Luis Potosí.

10/10 Excellent

Alex

Everything excellent!
Stayed 1 night in Jun 2023
Response from Erika Ibarra / Gerente de Recepción on Jun 26, 2023
Estimado AlexEspero se encuentre muy bien de regreso en casa, quiero agradecerle por dejarnos este comentario, el cual compartiré con el equipo y estoy segura se sentirán muy contentos.Esperamos poder verlos pronto de regreso con nosotros, será un placer atenderlos.Saludos

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
The whole staff was excellent. The hotel is beautiful, clean and has great amenitties including a microwave ( not all hotels have it). It is within walking distance to shopping and eestaurants. Gabriela at reception desk was excellent. Lupita in charge of breakfast was very friendly and had everything spotless and neat. It was delicious!
Stayed 1 night in Jun 2023
Response from Revenue on Jun 16, 2023
Thank you so much for your comments. We are glad to know that you enjoyed your stay with us!We are looking to forward see you soon!

8/10 Good

Cuauhtemoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
Hard to find the entrance to it but I did get there late at night but nice place breakfast was cold I think they just forgot to turn on the warmers
Stayed 1 night in May 2023
Response from Erika Ibarra / Gerente de Recepción on May 29, 2023
Estimado CuauhtemocQuiero agradecerle por haberse tomado un poco de su tiempo para dejarnos sus comentarios y esta calificación a nuestros servicios, lamento mucho escuchar que tomo su desayuno frio, ya tomamos las medidas correctivas para que eso no vuelva a suceder.Esperamos poder verlo pronto de regreso.

8/10 Good

Jose Miguel

Stayed 1 night in May 2023
Response from Erika Ibarra / Gerente de Recepción on May 29, 2023
Estimado Jose MiguelQuiero agradecerte por dejarnos esta calificación de tu estancia con nosotros, todo el equipo de La Quinta San Luis Potosí, trabajamos continuamente el mejorar todas nuestras areas de oportunidad.Esperamos poder verlo pronto de regreso.

10/10 Excellent

Ben

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable and quiet. friendly.
Stayed 1 night in Apr 2023
Response from Revenue on May 3, 2023
Thank you for your comments, Ben.

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Comentario de la Gerencia General on Oct 11, 2019
Estimado Sr. Gómez, Fue un placer tenerlo con nosotros en La Quinta by Wymdham San Luis Potosí. Agradecemos el tiempo que se tomó para evaluarnos, nos alegra mucho recibir esta calificación. Seguiremos esforzándonos para seguir contando con su preferencia. Esperamos verlo muy pronto. Reciba un cordial saludo de parte de todo el equipo. Itai Alavez Gerente General La Quinta by Wyndham San Luis Potosí

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2019
Response from Revenue Manager on May 9, 2019
Estimado Huésped! Agradezco el tiempo que se tomo para compartirnos la experiencia durante su ultima estancia con nosotros, me alegra leer que fue satisfactoria, gracias por sus valiosos comentarios, los cuales nos aportan mejoras constantes al servicio y atención que brindamos en el Hotel La Quinta by Wyndham. Estamos comprometidos a continuar realizando lo que nos apasiona para superar sus expectativas cada vez que nos de la oportunidad de servirle. Reciba un Saludo Afectuoso de parte del Equipo, Esperamos verlo muy pronto de regreso!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Alfredo Gonzalez on Feb 14, 2019
Estimada Huésped! Agradezco el tiempo que se tomo para compartirnos la experiencia durante su ultima estancia con nosotros, me alegra leer que fue satisfactoria, gracias por sus valiosos comentarios, los cuales nos aportan mejoras constantes al servicio y atención que brindamos en LQ by La Quinta San Luis Potosí. Estamos comprometidos a continuar realizando lo que nos apasiona para superar sus expectativas cada vez que nos de la oportunidad de servirle. Reciba un Saludo Afectuoso de parte del Equipo LQ San Luis Potosí, Esperamos verlo muy pronto de regreso!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please take stay, just the trade mill at the gym was broken
Stayed 1 night in Dec 2018
Response from Alfredo Gonzalez on Feb 12, 2019
Dear guest; Thank you for sharing your experience during the stay you had with us, I am happy to read that your stay in general was pleasant, we will gladly follow up and take action regarding your comments on the GYM, all this helps us improve day by day. We hope to have you back at home the next time you visit San Luis Potosí, A warm greeting from the entire LQ San Luis Potosi team.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guy next food was so noisy and the rooms had a door in between so it was a bit hard to sleep until I used ear plugs
Stayed 2 nights in Nov 2018

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Stayed 1 night in Oct 2018

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Noemi, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entrance to the hotel needs to be more pronounced and should be only for the hotel customers. When trying to park at night it was hard to find a spot since the parking was also used for the restaurant in front. However, the hotel itself was great!
Stayed 1 night in Jul 2018

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business
Overnight for work. Great for the money.
Stayed 1 night in Jul 2018

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

8/10 Good

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT TO BAD
Our stay was good at the LQ for 8s the location was great, cleanliness was great, breakfast wasn't too bad, and staff was friendly. My 9nly complain is that as guest parking should be free even though we only payed $10 pesos a day but still guests should not have to pay for hotel parking, and second the shower head was not in good working conditions. We would stay there again but I would look somewhere else first.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and friendly service. Great locatio near main highway.
Stayed 1 night in Jul 2018

10/10 Excellent

JorgeSuarez, reynosa tamaulipas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

LR, Santa Cruz Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel & great staff
Great hotel and location, only 10 minutes from downtown historic center but close to markets & rrestaurants. Easy to grab a cab if you don’t want to drive in the little streets and worry about finding parking.
Stayed 1 night in Jun 2018

10/10 Excellent

LR, Danta Cruz Ca.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel 5 min drive to historic center
Great hotel & staff. We arrived before 3pm (more like 1pm) and they gave us a room. Very happy to be able to take a shower, un load our bags and have time to visit the city without worrying about our bags. Hotel is Very nice, clean and staff are friendly
Stayed 1 night in Jun 2018

6/10 Okay

Karla, San Diego, CA

Liked: Staff & service, room comfort
When I arrived to the hotel, the lobby looked nice, but once i got to the rooms, it had an old smell. Overall, the hotel was okay for the one night I stayed. My only problem was that we didn’t have enough hot water for the 5 of us to take a shower.
Stayed 1 night in Jun 2018

8/10 Good

Jorge, Chihuahua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close the industrial parks, great for
Excellent attention by the staff, clean and quiet rooms.
Stayed 5 nights in May 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time traveler to SLP
As we were looking into hotels in SLP not knowing the area I selected La Quinta and called the hotel directly. A gentlemen by the name of LUIS assisted us and was very pleasant but I had additional questions and called him back a couple of times and then I was truly impressed with his professionalism and extremely helpful. Luis went ABOVE & BEYOND the call of duty. I give Luis high recognition and would highly recommend this hotel. Luis works the night shift so if you happen to call at night you will probably get a Luis. Thumbs up for Luis and the hotel.

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jesse, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centally located to Industrial Areas
Had a Very nice comfortable stay and the staff was excellent! Rosario who was my house keeper took very good care of my room and always kept me well stock with my necessities. Also I needed a late check out because of my filght schedule and the Hotel Boss accomodated me with extra time and took good care of my bags while I was in the afternoon after I checked out of my room while I went to go eat. Happy Customer! Room 401 Stayed between 3/20 -3/23
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and quick check in. Hotel very clean and comfortable. Breakfast was great too
Stayed 1 night in Feb 2018

4/10 Poor

Carolyn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Took two hours to find it and only found it eventually via another hotels van driver let us follow him there-he said "oh you will never find it. We followed him through the gate which resulted in a Long delay leaving the next a.m. The people who checked us in didn't mention this silly rule and the desk clerks the next morning were also unhelpful, taking 29 min. to decide we would have to deal with the parking lot company. The parking lot people said its hotel rules and that they always pass the buck. Horrible experience. The bed was comfortable-only good thing about the place.
Stayed 1 night in Jan 2018

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay
This was a clean hotel with good beds. It is not easy to find at first but I would recommend this hotel if you are passing thru San Luis Potosí
Stayed 1 night in Dec 2017

6/10 Okay

Carlos, Laredo TX

Liked: Cleanliness, room comfort
near to industrial parks
we arrive early and kindly they give us the 2 rooms immediatly abu two hours before check in time thats a plus because i install quicker and arrive early to my first meeting
Stayed 1 night in Oct 2017

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great but room kept having ac problems
Stayed 3 nights in Aug 2017

6/10 Okay

Gay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water, jacuzzi didn't work, bottom rung on pool ladder gone making it very hard to get out.
Stayed 2 nights in Jul 2017

8/10 Good

Virgina , RIVERA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quiet
This hotel is very nice,clean great staff very friendly.
Stayed 3 nights in May 2017

8/10 Good

lucia patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ice only available on 7th floor but we dont have access unless we go back to lobby and ask

8/10 Good

Greg, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SLP
Considerably standard of LA Quinta Good location near by other hotels and restaurants

10/10 Excellent

virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 10 days stay
It was a good experience, I wish they would offer different breakfast items. I stay 10 days and for the 10 days was exactly the same food.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
77
The hotel was great, the service was great and it was very helpful that they had someone working who spoke some English. It would be helpful though if you provided information on where to exit off Highway 57, directions on how to find your hotel

6/10 Okay

Dong

Liked: Room comfort
No shuttle bus to airport

8/10 Good

Sergio

Liked: Cleanliness, property conditions & facilities
The WiFi is so slow!!!!!