Ratings based on 104 Verified Reviews

3.8 out of 5
45% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Germany

Scam! Do not fall for this hotel!

Posted Dec 21, 2017
Expedia said I would pay at the hotel, but the hotel charged my credit card 5 days before we were scheduled to arrive for the full amount but email said this was hotel policy. I arrived at the hotel at 8 pm with a sick child only to find a locked door. This is not a regular hotel with a lobby, just a poorly marked locked black front door. We rang the buzzer, and a man answered, and I said that we have a reservation and need to check in. The man says, “no reservation, call back in the morning”. I thought there was a language barrier, so I explained that we hare checking in tonight, not making a new reservation and he replied “no check in, call back in the morning”. I asked him to please come down and open the door to see my reservation documents but he replied that he was security for emergencies only and refused. I repeatedly asked if he was in the building, which he would not answer, and finally a waiter from the restaurant next door came over to tell me that the man was inside. I called the telephone number of the hotel from the reservation, but got the same person. I asked the man to call the owner, to which he replied, “i don’t understand English”. After 15 minutes I gave up, called Expedia, and three reps tried to call the hotel to no avail. After 2 hours I gave up, and rented a room in a neighboring hotel for twice the price because the streets were deserted and I was alone in the cold with my sick child. Just a scam, I’m still trying to get a refund!
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida USA

Good location.

Posted Oct 6, 2017
Pros: location
Cons: renew the carpet and add some decoration
Location: Located in the heart of Venice, lots of places to eat and wonder around near to the place.
If you are planning to spend some time in the hotel other than to sleep may not be the best choice. Hard to find.
4 out of 5
by A verified traveler

Great location, average quality.

Posted Sep 24, 2017 on Hotels
Great location and beautifully decorated rooms. It's a pity it's not maintained as well and that the staff can't communicate properly in English.
3 out of 5
by A verified traveler from Pittsburgh

Basic

Posted Sep 24, 2017
Hotel location si excellent. Rooms are small with tiny bathrooms. Basic breakfast.
2 out of 5
by A verified traveler from Atlanta

Spend more money on the hotel if you can afford it

Posted Sep 8, 2017 on Orbitz
The location was great but the rooms need upgrading. There is no lobby. You ring the bell and the door opens to a steep dingy staircase. There was no air turned on in our room and we did not discover that there is a remote controller till next morning. There is no staff except for 2 hours in the morning. Breakfast was OK. Shower door was slipping out of place and there was not even a soap dish. Room was reasonably clean. Wifi worked most of the time.
2 out of 5
by Megan

Avoid this at all cost

Posted Jul 27, 2017 on Hotels
MOLD! After discovering the shower was DIRTY, i approached the innkeeper and asked about it, she shrugged her shoulders and said it's normal. No it is not. My girlfriend got very sick after staying there only two nights. Nearly ruined her stay in Italy. Do not come here at all. Disgusting!
3 out of 5
by Sherri

Posted Jul 11, 2017 on Hotels
I found the room to be ok. The air conditioner was leaking and ruining the wall and the mold in the shower wasn't good.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 4, 2017 on Hotels
4 out of 5
by TONY

Posted May 4, 2017 on Hotels
Small hotel - pension, perfectly located, one min walk from San Marcos square, clean room. They cleaned the room daily. Good powerful shower, breakfast was brought to our room and was sufficient. No views from room but we didn't mind as we didn't spend a lot of time in it. Overall: basic, clean , no luxurious , great location. I would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location!

Posted Apr 19, 2017 on Orbitz
This hotel was great, perfect location to all sites and very clean..... breakfast and wifi included- can't beat the price or location. Definitely recommend staying here when visiting Venice!