Ratings based on 777 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in a great location

Posted Dec 14, 2017
The hotel staff was very friendly and helpful. We stayed in the royal suite and it was absolutely beautiful. And the hotel is so close to st. Marks square!
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Very nice very good location

Posted Dec 8, 2017
It was all very nice. Would come again. One one thing that was annoying. The royal suits bed was two singles pushed together. You could feel the gap and the beds moved apart during the night. But still very nice.
Comment from Hotel Management
Dec 9, 2017 by Donà Palace staff, Hotel Management
thanks for the review. we will improve with your advice.
5 out of 5
Recommended
for Everyone
by A verified traveler from Northampton

Great hotel

Posted Dec 5, 2017
Lovely hotel just a few yards from St Marks square..great location, great staff and beautiful building (especially the dining room)
Comment from Hotel Management
Dec 9, 2017 by Donà Palace staff, Hotel Management
Thanks for the review and for having enjoyed our hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from evans, GA

Great location

Posted Dec 3, 2017
Pros: Location
Cons: Add a map location
Location: Next to plaza San Marco.
Great location. In Venice It was hard to find the hotel in my arrival to Venice. should add a map to the reservation notice.
Comment from Hotel Management
Dec 5, 2017 by staff, Hotel Management
the hotel has a map section on the website and is visible from google map and apple maps. would like to receive a map on the expedia booking email
5 out of 5
Recommended
for Everyone
by A verified traveler from pheonix, Arizona

Great place for a great price and location

Posted Nov 23, 2017
One of the best (if not the best) locations in all of Venice. The murano tour (which comes complimentary with the hotel) was not as good as we thought. Overall great experience and staff, thought would pass up the opportunity to go to the tour.
Comment from Hotel Management
Nov 26, 2017 by Donà Palace staff, Hotel Management
I am happy to know you would like to stay at the hotel donà palace. for next year we will evaluate new collaborations for the Murano tour with the hope of further improving the service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alamo, TX

Venezian Palace.

Posted Nov 4, 2017
We really enjoyed the facilities at Dona Palace. Beautiful property and friendly staff members, property very close to St. Mark's Square.
Comment from Hotel Management
Nov 26, 2017 by Donà Palace staff, Hotel Management
thank you for having enjoyed the stay at the hotel dona palace, its proximity to piazza san marco and the garden on the canal
4 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Good location. Bad breakfast

Posted Oct 28, 2017
Pros: The terrace
Cons: Breakfast
The hotel is nice. Comfortable. The staff is friendly. Has a good location. Form St Marco vapporeto station, you didnt have tu climb stairs with your luggage. Has a nice terrace. But the breakfast was the worst from 9 cities I visited. "Hot" food was cold. Bacon was crude and cold. No variety. I reccoment the hotel, But not the breakfast
Comment from Hotel Management
Nov 26, 2017 by Donà Palace staff, Hotel Management
Thanks for the time dedicated to this review. his bad breakfast notes will serve to improve the service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Posted Oct 22, 2017
Beautiful hotel, great location and lovely staff. Would thoroughly recommend.
Comment from Hotel Management
Oct 24, 2017 by Enrico, Hotel Management
Dear Guest, thank you very much for staying with us and for posting your fantastic review! I am glad to hear that your time here was well spent and you particularly enjoyed our lovely staff and strategic location. We do hope to have you again soon at Donà Palace Hotel. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kingstowne, VA

Gem of Venice

Posted Oct 12, 2017
Pros: I was most impressed with the breakfast service. The room was bright and upscale. The food selection was great. The attendants were professional.
Location: Close to Piazza San Marcos (Saint Mark's Square), shops and Hard Rock Café. Perfect location for staying out late at night and getting back safely.
This hotel is close to everything. The Rialto Bridge is a walkable distance. The water taxi is about 1-2 city blocks away. A perfect spot to walk around the city at night. The staff was super nice going above and beyond to ensure my trip was enjoyable. They even helped with my reservations beyond Venice. The rooms were very spacious for Europe. I had a bedroom and a separate sitting room. The bathroom was large with a soaking tub. There's an outdoor terrace with seating and nice music to hang out. There's an indoor lounge with great ambiance. My only problem is I didn't stay long enough to truly enjoy this gem of a hotel!
Comment from Hotel Management
Nov 26, 2017 by Donà Palace staff, Hotel Management
we are very happy to read your review. I hope to return soon to Venice
3 out of 5
by A verified traveler from Vancouver, BC

Very overpriced for what you get

Posted Oct 12, 2017
Cons: Cleanliness - smelled of must/mildew.
The hotel staff were not very helpful. The room was small and smelled of must/mildew. It was an expensive hotel for what you get.
Comment from Hotel Management
Nov 26, 2017 by Donà Palace staff, Hotel Management
the cleaning is very appreciated by our guests; sorry to know you did not appreciate it.