Ratings based on 445 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from New York
Over pricedPosted Sep 12, 2017
I payed more that $400 for a room that cost 200 euros . The room was next to the service door an their staff slammed that for every 5 min.
for Everyoneby A verified traveler from Michigan, USA
GRight on the Grand Canal!Posted Sep 4, 2017
Great location, and friendly staff! Would definetly stay there again!
for Everyoneby A verified traveler
Well locatedPosted Aug 31, 2017
I have trouble walking and cannot get into the taxis in Venice so this hotels location at a water bus stop is ideal for me. The restaurant and bar personnel were wonderful
for Everyoneby A verified traveler from ontario
Excellent locationPosted Aug 23, 2017
Convienent location, heart of the Square. Friendly staff. Room was okay , nothing great.
for Everyoneby A verified traveler from England
excellent positionPosted Aug 17, 2017
The staff were very helpful and accommodating. The hotel is in a great position with San Marcos square in 5 minutes walking distance. The hotel was very clean and the decor was lovely. We had a wonderful stay here.
for Everyoneby A verified traveler from Seattle
Great LocationPosted Aug 13, 2017
The beat thing that can be said about the Monaco Grand Canal is the it is in a great location. We did not get the VIP benefits promised. I booked two rooms, and the bathroom door would not shut in either of them. The lobby is very nice, and breakfast on the patio was amazing!
for Everyoneby A verified traveler
Great HotelPosted Aug 10, 2017
Great hotel, great location, very clean, highly recommendedz
for Everyoneby A verified traveler from LONDON UK
Good location close to all main attractionsPosted Aug 4, 2017
Breakfast is too expensive Also lunch and dinner prices too high Staff are specially reception one apart from two all were very moody and no smiles no Thanks and very arrogant And find racist
for Everyoneby A verified traveler from Los Angeles
Wonderful hotel. Perfect location.Posted Jul 15, 2017
This is the perfect place to stay. The San Marco water taxi stop is next to The hotel and the hotel is on the water. What more can you ask for? The hotel is surrounded by all the luxury shops and great restaurants. I'm so glad I stumbled upon this location. My room overlooked the grand canal.
for Couplesby A verified traveler from New York
Decent hotel in great locationPosted Jul 11, 2017
Pros: Location is stellar. Gondolas and Water taxi and water bus all right outside building. Hotel has an excellent restaurant.
Cons: Bedding, air conditioner, water temperature
Location: See above. Great location.
Check-in was very easy process. Bellman met the private water taxi and front desk staff promptly checked us in. Check out is a bit longer as it's a very manual process ... no check-out via television or phone... and even handwriting involved in registering Passports at the check-in and reviewing bill at check-out. Needs to be a bit more streamlined. Room is small but that's kind of the norm for a hotel this old. Clean room. Queen Bed is actually two twin beds pushed together and the beds themselves don't have the greatest mattress or linens. Air conditioner is not controlled within room (except for fan level). And I'm sorry but being on the canal doesn't make your room cool. Venice is a sweltering city in the summer and the air needs to be controlled in room and better output. Our room was almost 80 degrees (no lie). Water pressure decent, but its going to come out cold in shower and eventually warm up. Telephone didn't work in bedroom. They fixed that one but the telephone was also found to be broken in bathroom. View was terrible but again...the way Venice is built up ... not unexpected. Hotel has lots of history and I feel they should play that up more. Location is excellent. On Grand Canal. Across from Harry's. Half block to the square and attractions.