Ratings based on 1,251 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Excellent

Posted Sep 21, 2017
The staff was amazing. Rooms are small but normal for Venice. Very good experience.
4 out of 5
by A verified traveler from Philadelphia

Location is the key.

Posted Sep 20, 2017
Pros: Location, free breakfast.
Cons: Room standard.
Location: Everything that is the most important to see while visiting Venice, Italy.
Hotel is located very close to St. Mark Square. Free breakfast and some refreshment in the evening are a plus. The building requires some upgrades. The room we stayed in was very small and smelled like a mold. The room requires a very serious remodeling. The only elevator in the building / four floors / holds only two!!!! people. The charge of over $200 USD a day for stay in three stars hotel in such conditions is definitely tooooo much.
3 out of 5
by A verified traveler from Salt Lake City Utah

Older Property

Posted Sep 18, 2017
Pros: The staff was very friendly and nice at the front desk and we were able to check in early - which was nice. The breakfast was good.
Cons: They need an update of the furnishings - expecially the mattresses.
Location: This location is a few turns down narrow alley's off of San Marco Square. Plenty of eating and shopping and sightseeing nearby.
This is an older property that has worn and dated rooms. The bed mattress was uncomfortable. The bathroom was updated (probably in 2000's). The TV has a few english stations - but ours did not work. An employee came to try to fix and said he would come back when he failed. He did not return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sussex

Extremely well located.

Posted Sep 18, 2017
Pros: On arrival we were made to feel very welcome. Staff spoke excellent english and the afternoon tea is not to be missed. Delicious cakes and pastries.
Cons: Cannot think of anything.
Location: The hotel is in easy walking distance of all attractions. Would not hesitate to stay there again.
The hotel booked a private taxi for us from the airport and a member of staff (Christian, lovely man) met us took our luggage and led us a very short walk to the hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

O.K. Hotel

Posted Sep 17, 2017
Pros: The location was really good and central.
Cons: The bathroom space. May be other rooms have better bathrooms.
Location: Location was great and easy to get around.
The location was great but the room was so small and specially the bathroom. The toilet roll holder was in your face when using the toilet. There was hardly any room to move in there. The room was clean and good. For the cost of the room it was disappointing. Staff were fantastic and helpful. Breakfast and afternoon tea was pleasing. For a night or two it is O.K.
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, ky

Very nice hotel in great location

Posted Sep 9, 2017
Excellent staff, very good breakfast. Room is fine, small as typical in Europe. Close to San Mark but on a fairly quiet street.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

GREAT STAFF!!

Posted Sep 4, 2017
Location: One of the best things about this hotel is its location, as everything you would want to see is within a 10-15 minute walk.
The best thing about this hotel is its staff. Very helpful and cordial. Extremely knowledgeable about the local area, and the front office staff gave us the best recommendations for places to eat. The rooms are quite spacious, and above all spotlessly clean. As was the ensuite bathroom, which appeared to have been recently modernised. The hotel location is incredible for first-time visitors to Venice, as everything you would want to see is within a 10-15 minute walk. The breakfast is also very good, with a wide variety. The dining rooms also have a great ambience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Brilliant location

Posted Sep 2, 2017
Brilliant location everything within a stones throw .. friendly staff ..good choice of Buffett breakfast .. rooms a little stuffy although clean and within the expected narrow streets of Venice ambience .. very dark rooms and decorated within keeping with the whole Venice theme . Would stay again for the location and value for money but if wanting a little more luxury maybe not first choice . Although very satisfactory and more than happy with the experience of the montecarlo thank you .
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Conveniently located close to Saint Mark square

Posted Aug 28, 2017
Lovely room with a view over the roofs of Venice and the copule of Saint Mark's cathedral... kettle with coffee and teas in room and quality amenities with plenty of towels in the bathroom. very clean and surprisingly varied breakfast options. Dario at the reception and all the staff where very friendly and helpful. Location was perfect for us as we arrived and departed using the public transport boats in Saint Mark's very close by.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Good location

Posted Aug 26, 2017
Great location. Close to center, but rooms are quiet. Clean. Great service. Good breakfast. Friendly and helpful staff.