Ratings based on 397 Verified Reviews

3.8 out of 5
78% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from TX

Posted Jan 14, 2018
I have stayed at this hotel plenty of times. My stay here is always pleasant.
Comment from Hotel Management
Jan 17, 2018 by Minnette R, Hotel Management
Thank you for staying with us. We love our guests and hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Lubbock Tx

Nice hotel close to several sites

Posted Dec 1, 2017
great location near many shopping areas and restaurants. Outlet malls nearby. Was easy to travel to nearby towns with no problem. Staff was friendly and room was clean. Will stay here again.
Comment from Hotel Management
Dec 2, 2017 by Gene Sullivant, Hotel Management
Thank you for your review and kind words. We truly appreciate you selecting our hotel. We Love Our Guests! See you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fairfield, Tx

comfortable hotel close to Texas State University.

Posted Nov 6, 2017
Pros: Cleanliness, friendliness of staff Also close to lots of restaurants
Staff was very friendly and helpful. Hotel was clean and comfortable
Comment from Hotel Management
Nov 7, 2017 by Gene Sullivant, Hotel Management
Thank Kim, We Love Our Guests and hope to see you again very soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 1, 2017
This was a clean, comfortable hotel and the staff were friendly.
Comment from Hotel Management
Nov 3, 2017 by Gene Sullivant, Hotel Management
Thank You for your review. We are so pleased you chose the Comfort Suites and were comfortable with us. See you soon,
3 out of 5
by A verified traveler

Good location

Posted Oct 31, 2017
Pros: Close to the outlets at a convenient price.
Cons: The cleanliness of the bed. Shower was dirty, blankets were dirty (they had stains and smell bad).
Location: Good location and great restaurants nearby.
The hotel is close to the outlets and the price is very convenient. The facilities are good, they seemed new. Unfortunately the room I stayed in had dirty blankets and a completely dirty towel was left at the bathroom.
Comment from Hotel Management
Nov 3, 2017 by Gene Sullivant, Hotel Management
On behalf of the entire team please accept our deepest apology for the condition of your room. Our cleanliness standard are very high. We hope you will give us another opportunity to provide you with exceptional service.
4 out of 5
by A verified traveler

Posted Oct 20, 2017 on Hotels
Comment from Hotel Management
Nov 13, 2017
Thank you for your review.
5 out of 5
by Cesar

Posted Sep 28, 2017 on Hotels
Good comfortable stay
Comment from Hotel Management
Oct 5, 2017
Thanks for your review...we love our guests!
4 out of 5
by Deborah

Posted Sep 25, 2017 on Hotels
Only one elevator. Had to wait several rounds to go down to breakfast.
Comment from Hotel Management
Oct 5, 2017
Thanks for staying with us. We apologize that we only have one elevator but we are an intimate little property. We hope you will stay with us again. Regards, Gene Sullivant, GM
4 out of 5
by LAURA

Posted Sep 18, 2017 on Hotels
It felt like home. Will stay again.
Comment from Hotel Management
Nov 11, 2017
Thank you for staying with us! We Love Our Guests and hope to see you soon!
3 out of 5
by A verified traveler from Lufkin, Texas

Convenient Access to Texas State

Posted Sep 18, 2017
Pros: Convenient Access to Texas State University
Cons: This Hotel needs a total makeover and updated.
Location: Location was Great for many things as access to Texas State and also to local Shopping
Even though this Hotel had convenient access to Texas State for our Granddaughter's Family Weekend event this Hotel. This Hotel has outdated features and also had that old outdated smell throughout the Hotel.