Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Reviews of La Quinta Inn by Wyndham San Marcos

2.5 out of 5
La Quinta Inn by Wyndham San Marcos
1619 N I 35, San Marcos, TX

Reviews

6.8
Rating 10 - Excellent. 259 out of 1002 reviews" "
Rating 8 - Good. 251 out of 1002 reviews" "
Rating 6 - Okay. 195 out of 1002 reviews" "
Rating 4 - Poor. 151 out of 1002 reviews" "
Rating 2 - Terrible. 146 out of 1002 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Frederick

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had dirty/dingy face towels. 3of the lamp lights was not working. The toilet was not clean.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 14, 2024
Dear Frederick, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know and Manager. Again, we are sorry for the issues that you encountered.

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 29, 2024
Dear Brittany, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know and Manager. Again, we are sorry for the issues that you encountered.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 25, 2024
Thank You

6/10 Okay

Alejandra

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Customer service and check in was great. Wasn't too ecstatic about having to put a $100 cash deposit vs a credit card but whatever, rules are rules. There was a group of men loitering outside my room for about 2 hours, they were loud, seemed like they were hanging out after work so i knew they would go to bed soon but still shouldn't be allowed. Number 1 thing I disliked was the smell of the room. I went to buy a candle or else i wouldn't have been able to sleep. If you are there just for a place to lay your head down over night, its oksy. gyys that were
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 24, 2024
Dear Alejandra, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know and Manager. Again, we are sorry for the issues that you encountered.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 24, 2024
Thank You

4/10 Poor

Ana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled like urine and didn’t look clean.
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 19, 2024
Dear Ana, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know and Manager. Again, we are sorry for the issues that you encountered.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 19, 2024
Thank You

2/10 Terrible

VICTOR

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 16, 2024
Dear Victor, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know and Maintenace Again, we are sorry for the issues that you encountered.

10/10 Excellent

Bree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the housekeepers harassing you about service, everything was very pleasent
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 15, 2024
Dear Bree, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know and Manager. Again, we are sorry for the issues that you encountered.

6/10 Okay

brian, Glenwood City

Disliked: Cleanliness, amenities, property conditions & facilities
Took dogs. comfortable mattress. This is a very old hotel that Wyndham has put a lot of cosmetic updates to. The breakfast room and breakfast were good. Limited area for walking dogs. Room smelled of cat urine. No hangars. Pillows need replacement. Moldy.
Stayed 1 night in Jan 2024
Response from Front Desk on Feb 2, 2024
Dear Brian, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know and Manager. Again, we are sorry for the issues that you encountered.

4/10 Poor

Arturo

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was for one night in the room 117 with my wife a s 2 kids 17 and 12 and the TV was damaged, (i have pictures), the hairdryer not working to old not enought shampoo for 4 guest, the phone do not work too, in general the instalations are very old and careless.
Stayed 1 night in Dec 2023
Response from Front Desk on Feb 1, 2024
Dear Arturo, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know and Manager. Again, we are sorry for the issues that you encountered.

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and updated
Stayed 1 night in Dec 2023
Response from front desk on Jan 7, 2024
thank you

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 28, 2023
Thank You

8/10 Good

Johnny

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Recently remodeled. Great location and convenient. Only complaint is the cleanliness. Corner of the room had cobwebs and the room had a musty smell.
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 23, 2023
Thank you, We will let the Housekeeping Department know your issues.

10/10 Excellent

Jorge eduardo

Stayed 1 night in Dec 2023
Response from Front Desk on Dec 23, 2023
Thank You

8/10 Good

LAURIE

Liked: Cleanliness, staff & service, amenities
The managers of this property are not investing anything in the property. Room was clean and staff was friendly but not enough staff apparently because complimentary breakfast was cancelled. Could be very nice if they updated fixtures and paint.
Stayed 3 nights in Dec 2023
Response from Front Desk on Dec 21, 2023
Dear Laurie, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know and Manager. Again, we are sorry for the issues that you encountered.

10/10 Excellent

susane

Stayed 3 nights in Dec 2023
Response from Front Desk on Dec 21, 2023
Thank You

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Esta cerca de todos los restaurantes ..
Stayed 2 nights in Dec 2023
Response from Front Desk on Dec 21, 2023
Thank You

10/10 Excellent

Delia

Stayed 2 nights in Dec 2023
Response from Front Desk on Dec 21, 2023
Thank You

10/10 Excellent

Joseph

Liked: Staff & service, property conditions & facilities, room comfort
Hotel was good. We just stayed overnight. Front desk was very friendly
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 21, 2023
Thank you

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 21, 2023
thank you

8/10 Good

Digamber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was short ,we enjoyed the time.
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 30, 2023
Thank You

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to do things in San Marcos. Quit and room was extremely comfortable. Great shower!
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 30, 2023
Thank You

8/10 Good

Jose Ademir, Irving

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Nov 2023
Response from Front Desk on Nov 30, 2023
Thank You

4/10 Poor

Deanna

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Sadly, the room was dirty. The bathroom was especially dirty.
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 28, 2023
Dear Deanna, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know. Again, we are sorry for the issues that you encountered.

6/10 Okay

Cheyenne

Traveled with pets, Traveled with family
Liked: Staff & service
there was roaches coming out of base boards in the bathroom. I also was find stuff along the sides of the beds and dead bugs all along the walls. Simone scratched up my car as well.
Stayed 5 nights in Nov 2023
Response from Front Desk on Nov 24, 2023
Dear Cheyenne, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know. Again, we are sorry for the issues that you encountered.

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk on Nov 2, 2023
Thank you

2/10 Terrible

Jacqueline

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on Nov 2, 2023
Dear Jacqueline, I am so sorry to hear that your experience with us did not fully meet your expectations. T Again, we are sorry for the issues that you encountered.

10/10 Excellent

Gail

Stayed 1 night in Oct 2023
Response from Front Desk on Nov 9, 2023
Thank You Very Much Gail.

6/10 Okay

Gilberto

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Well no breakfast was available even when this site stated it. Doors were a bit sketchy due to the lock not closing properly. I am def reconsidering this place especially with the price
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 16, 2023
Dear Gilberto, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We are sorry for the issues that you encountered.

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 17, 2023
Dear Amy, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. Again, we are sorry for the issues that you encountered.

6/10 Okay

Amanda

Liked: Staff & service
No kitchenette as advertised. I could here everything in the next room.
Stayed 4 nights in Oct 2023
Response from Front Desk on Oct 13, 2023
Dear Amanda, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. Again, we are sorry for the issues that you encountered.

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Crystal-Front Desk Manager on Oct 9, 2023
Thank you Jade, Glad you enjoyed your stay. See you soon.

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 9, 2023
Thank You very much Diane.

6/10 Okay

james

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 10, 2023
Dear James, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know. Again, we are sorry for the issues that you encountered.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Room was musty and smelled bad. Commode was not clean.
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 6, 2023
Dear, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know. Again, we are sorry for the issues that you encountered.

8/10 Good

Margie

Disliked: Property conditions & facilities
Bath tub did Not Drain. I ended up Not staying here. I just didn’t feel comfortable. I had taken a nap before I woke up to some crazy noise coming from outside probably someone from another room. Left back home. Came back home in the morning to get my clothes I had left behind.
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 5, 2023
Dear Margie, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know. Again, we are sorry for the issues that you encountered.

6/10 Okay

Kristi

Traveled with family
Disliked: Staff & service
There was trash everywhere, room was OK, but staff were rude and never at the desk.
Stayed 3 nights in Jul 2023
Response from Front Desk on Sep 29, 2023
Dear Kristi, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know. Again, we are sorry for the issues that you encountered.

6/10 Okay

Joanna

Traveled with group
Liked: Cleanliness, staff & service
No power outlets!!!
Bring your own power strip! There are no extra power outlets in the room. There’s one power outlet that has to be shared between the coffee maker, microwave, and lamp. You get to pug and unplug your entire stay. The other power outlets are being used by lamps, TV, and the alarm clock. This is not the place to stay if you need to work. I had to buy a power strip for my laptop and other work items.
Stayed 2 nights in Sep 2023
Response from Front Desk on Sep 28, 2023
Dear Joanna, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have.

2/10 Terrible

Elba

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 28, 2023
Dear Elba, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SMLaQ
Great stay. Convenient location, clean room, comfortable setting.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 25, 2023
Raymond, Thank You very much .

4/10 Poor

Norma, Cypress

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Was so dirty and the bathroom to
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 25, 2023
Dear Norma, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know. Again, we are sorry for the issues that you encountered.

6/10 Okay

Stephanie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Large bathroom and shower
Stayed 1 night in Sep 2023
Response from Front Desk on Oct 27, 2023
Thank you

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 23, 2023
Thank You very much.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Front Desk on Sep 23, 2023
Thank You very much

4/10 Poor

Ruben

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La Quinta is going down fast
Rom 109 was terrible, with holes in the walls, crickets everywhere, the Bathroom door didn't close, and the carpets very severely stained. Overall the room was in bad condition to receive the rating advertised.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 18, 2023
Dear Ruben, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let housekeeping know. Again, we are sorry for the issues that you encountered.

4/10 Poor

bill, fort lauderdale

Business traveler, Traveled with partner
Was confused about having to put up a credit card for incidentals, never had to before!! Also there was no hot water that evening or the next morning big bummer!!!!!! The parking lot was very messy witch was not visible from the entrance.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 18, 2023
Dear Bill, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let housekeeping know. Again, we are sorry for the issues that you encountered.

2/10 Terrible

Anita

Disliked: Property conditions & facilities
I did not like that they showed a beautiful swimming pool, and when we got there nothing, It was nasty, not working.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 7, 2023
Dear Anita, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have here. Again, we are sorry for the issues that you encountered.

4/10 Poor

Sheila, Burnet

Traveled with group, Traveled with pets
Disliked: Amenities, property conditions & facilities
Property was not very well kept and felt unclean. Pool was closed and we had a whole baseball team in our group ready to cool off. Very disappointing.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 3, 2023
Dear Shelia, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let housekeeping know. Again, we are sorry for the issues that you encountered.

2/10 Terrible

Angel

Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 31, 2023
Dear Angel, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let housekeeping know. Again, we are sorry for the issues that you encountered.