Aerial view

Reviews of Grand Hotel San Marino

4 out of 5
Grand Hotel San Marino
Viale Antonio Onofri, 31, San Marino

Reviews

8.8

Excellent

Rating 10 - Excellent. 165 out of 337 reviews" "
Rating 8 - Good. 129 out of 337 reviews" "
Rating 6 - Okay. 30 out of 337 reviews" "
Rating 4 - Poor. 8 out of 337 reviews" "
Rating 2 - Terrible. 5 out of 337 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco, Barcelona

Stayed 1 night in Dec 2023

10/10 Excellent

Sean, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The dinner restaurant on premises was economically priced for the area and our meal was excellent. The breakfast buffet was expansive. We enjoyed our balcony. Street parking was easy in front of the hotel in November and validated by the hotel for 4 Euros. The many electrical switches and panels were very confusing and yet there weren't enough electrical outlets to easily charge two iPhones.
Stayed 1 night in Nov 2023

10/10 Excellent

Kyle

Traveled with group
It was slightly tired looking. Rooms were spacious facing the street. Staff knew the area.
Stayed 1 night in Sep 2023

6/10 Okay

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Needs to be updated!
I’m sure this hotel was “Grand” in its day but that was long ago! The worst thing were the pillows. They were the worst we have ever experienced. They felt like someone had stuffed old rags in a pillow case.
Not sure how long ago this was “grand” but the pillows must be from the same era.  No electric outlets or USB ports near the bed but if you want to call 1970, here’s your chance.
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2023

10/10 Excellent

Laurie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area, the dining room, friendliness of staff. Didn't like size of room for 2 people, too small
Stayed 3 nights in Aug 2023

10/10 Excellent

ROXANNA

Stayed 2 nights in Aug 2023

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paul football
Excellent location, friendly and efficient staff, great view from our balcony and a lovely breakfast
Stayed 1 night in Mar 2023

10/10 Excellent

David, Huntington Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with nice staff. A nice walk around the old city and up to the towers. Paid parking is available.
Stayed 1 night in Nov 2022

10/10 Excellent

Ben

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Room views are stunning across the hills. Good breakfast selection and friendly staff. Would definitely go here again
Stayed 1 night in Nov 2022

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service
Great location with amazing views.
Stayed 2 nights in Nov 2022

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was outstanding. Hotel was beautiful. Staff and services were fantastic. The only thing missing was air conditioning. Parking was also not clear on process to enter the garage.
Stayed 1 night in Oct 2022

2/10 Terrible

Judit

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
There is no spa or any facilities to use.
Stayed 5 nights in Oct 2022

10/10 Excellent

Warren

Stayed 1 night in Sep 2022

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Good option to stay in San Marino
In general, I liked the hotel. There is nothing really bad to say about it. The hotel is located in the heart of San Marino. There are a few nice restaurants right next to the hotel. My check-in was quick and easy. The front desk staff was nice. The room I got was big enough. Its design was basic and simple, but I felt good staying there. Unfortunately, there was a building right across my window, so my room never had a good amount of daylight. The bed was comfortable. The bathroom definitely was updated but designed very simple. I liked having a bathtub there. The bathroom amenities were of a good quality. Hotel’s Wi-Fi was working not very fast. The money I payed per night I find a little bit overpriced. For a pretty basic hotel in Europe similar to this the price should be a little less. Anyway, I 100% recommend this hotel for a stay in San Marino.
Stayed 2 nights in May 2022

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top location with great view
Great location within easy walking distance of the Towers. Friendly staff and good breakfast. Nice rooms with great view from the balcony. We parked on the street in front of the hotel, easy and convenient.
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay!
Great location, room is clean and spacious. We parked our car at parking #2 and we paid €4 to the hotel directly. We were given a blue ticket and could use that to exit the parking lot. Great view from where the hotel is located, everything is within walking distance.
Stayed 1 night in Aug 2022

10/10 Excellent

Aprille

Stayed 2 nights in Jul 2022

10/10 Excellent

Brooks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Away from the activity but just a short walk to everything, including the towers. We would definitely stay there again.
Stayed 3 nights in Jun 2022

10/10 Excellent

Jason, Snellville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel; great service. Parking was expensive and inconvenient.
Stayed 1 night in Jun 2022

10/10 Excellent

Mike, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. It’s very close to all the sites and the room was beautiful! Perfect choice for our stay in San Marino!
Stayed 1 night in Jun 2022

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding location
Stayed 1 night in Jun 2022

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and central location. Terrific front desk staff. Clean, comfortable rooms with quality mattress.
Stayed 1 night in May 2022

8/10 Good

Harry

Traveled with partner
Liked: Staff & service, amenities
Good location, great views (except for the street trees), personable, helpful staff.
Stayed 2 nights in May 2022

2/10 Terrible

Alberto

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a 4 star hotel, the classic room is horrible. Will not go again.
Stayed 1 night in May 2022

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience and fantastic stay
Stayed 3 nights in May 2022

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time and look forward to coming back soon and staying here again.
Stayed 2 nights in Apr 2022

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente service in an old school type hotel. Location was fantastic. Good view
Stayed 3 nights in Nov 2021

10/10 Excellent

Maxim, NAPLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Sep 2021

10/10 Excellent

Ekaterine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff excellent service and the hotel is in an excellent location.
Stayed 2 nights in Aug 2021

8/10 Good

enrique

Stayed 1 night in Aug 2021

8/10 Good

Caroline

Liked: Cleanliness, staff & service
Lovely Stay
Staff were so friendly. Breakfast was good, and they were very accommodating to my gluten free needs. Location is perfect, right at the top of San Marino and a short walking distance to restaurants etc. Unfortunately there was a concert going on behind the hotel so it was very loud until late at night, but apart from that everything was fine. Small but clean room.
Stayed 1 night in Aug 2021

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Locatioj
I thought it was a lovely nice hotel that was with such easy walking distance to explore the whole of San marino
Stayed 1 night in Jul 2021

10/10 Excellent

Philip

Stayed 5 nights in Oct 2020

10/10 Excellent

marco

Liked: Staff & service
Stayed 2 nights in Oct 2020

8/10 Good

Funi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel in classy old town . Can use uplift
Very friendly front desk. I skipped breakfast due to time constraints but not before they made me americano decaf to go - even this simple cup was delicious. Rooms are a bit old faction and need refreshment
Stayed 1 night in Jan 2020

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for a beautiful city!
This hotel is ritzy and high-end despite the affordable cost for the room. The reception desk is warm and welcoming. I didn’t feel particularly comfortable having to leave our passports with the front desk during our stay but it’s hotel policy so I didn’t have much of a choice. The location of the hotel is excellent! Down the road are the main stores and another 3 minute-walk further along is the main plaza you see in the postcards. Or, if you want to walk up to the castle towers that road is directly behind the hotel which is convenient. I would highly recommend this hotel. It’s romantic and fancy and very clean.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very helpful staff. On site car parking was a very good facility in s city with few car parks.
Stayed 2 nights in Oct 2019

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific!
Loved it. It was a wonderful stay and close to everything. We arrived by motorcycle and parked in there private parking for 10 euro. The room was great. The view was spectacular! We will be back!
Stayed 1 night in Oct 2019

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel
Lovely intimate hotel and very centrally located. Staff were also great.
Stayed 1 night in Sep 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base for San Marino
This is a perfect place to use as a base to visit old San Marino, a beautiful destination. This city has so much charm and the landscape is breathtaking. The hotel is top notch but the rooms are a bit small by US standards. Breakfast was very good.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome views from the patio. Nice helpful staff. Great location (if you don’t mind walking up hills)
Stayed 2 nights in Sep 2019

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old grand hotel
Lovely hotel. Decor a bit dated but exactly what you'd expect from a grand hotel. Had a lovely massage from the attached spa.
Stayed 1 night in Aug 2019

10/10 Excellent

Wee Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic in all aspects!
Fantastic service from point of arrival to departure in all aspects, special compliments to Steffano. Location is also great as base to explore the historic city without having to climb all the way up! Balcony view of sunset to die for. There is no power points by the bedside so do request an extension from the front desk/housekeeping if needed, they were very helpful and provided very quickly.
Stayed 1 night in Jun 2019