Good location, let down by unhelpful reception
Posted Dec 7, 2016
On paper this hotel is great, right in the centre of San Marino, shops, bars and restaurants on your doorstep. However having previously enquirer about hotel parking, I was assured that 24 hour car parking was available for the small price of €4 only 50ft away from the hotel, wish it had been that simple. There were road closures due to a winter festival, which meant we could not get access to the hotel by car (the hotel is virtually at the top of San Marino). Once I had finally walked up to the hotel, I wasn't greeted with an apology, instead the receptionist seemed amused that we hadn't been able to find an alternative car park. The rest of my experience with this hotel was all "down hill" from there.