Indoor pool, 4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas

Reviews of Alua Atlántico Golf – All Inclusive

4 out of 5
Alua Atlántico Golf – All Inclusive
Avenida del Atlántico, 3, San Miguel de Abona, Tenerife

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 87 reviews" "
Rating 8 - Good. 43 out of 87 reviews" "
Rating 6 - Okay. 9 out of 87 reviews" "
Rating 4 - Poor. 5 out of 87 reviews" "
Rating 2 - Terrible. 7 out of 87 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tommy

Liked: Staff & service, property conditions & facilities
I enjoyed my stay for 10 days and i enjoy the food. I have been enjoying
Stayed 12 nights in Nov 2023

10/10 Excellent

Iryna

Stayed 7 nights in Jan 2024

8/10 Good

Adeolu Luke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2023

6/10 Okay

Kristina

Stayed 5 nights in Dec 2023

8/10 Good

Andres

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Innokkaat ulkoilijat
Hotelli oli iso mutta se ei haitannut .Siisti ja rauhallinen huone päärakennuksessa.Kylpyhuone oli iso. Ruokalajeja löytyi varmasti jokaisen makuun,joskin mielestäni oli paljon kalaa tarjolla. Jälkiruoat olivat mahtavia. Kaikki siivojat eivät noudattaneet hotellin omaa suositusta ympäristön säästämiseksi,vaan pyyhkeet vaihdettiin vaikka ne eivät olleet lattialla.Siitä miinus. Iltaviihteeseen emme osallistuneet.
Stayed 12 nights in Nov 2023
Response from Guest Experience, Alua Atlántico Golf Resort on Dec 13, 2023
Dear Guest,Thank you for choosing us for your accommodation during your holidays in Tenerife.We hope you had a pleasant stay.We appreciate your comments in the spirit of improvement.Best regards,

10/10 Excellent

Phil

Stayed 3 nights in Dec 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

4/10 Poor

Lee

Stayed 1 night in Sep 2023

8/10 Good

ANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to go with children and family
Stayed 5 nights in May 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, Clean Hote
Excellent, clean, family friendly hotel. Variety of food and activities. Would go again. They could do with more staff at the bar because it was usually busy and long wait for a drink.
Stayed 4 nights in May 2023

10/10 Excellent

ian

Stayed 5 nights in Apr 2023

10/10 Excellent

mateja

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good food, good value for money, Matjaz Virant Slovenija
Stayed 7 nights in Feb 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was good but no parking for business people and no late check out available
Stayed 3 nights in Feb 2023

8/10 Good

Petrina

Traveled with family
Liked: Cleanliness, staff & service
Nice clean and comfy, great entertainment team especially Douglas who invite the kids while to engage in games around the resort and made their stay more enjoyable
Stayed 3 nights in Jan 2023

8/10 Good

Ainsley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2023

10/10 Excellent

John

Stayed 2 nights in Jan 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

8/10 Good

Kalimba

Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely Hotel! Rooms where so spacious and clean separate sleeping/living area. Balcony was massive and the views from our room where outstanding.
Stayed 7 nights in Aug 2022

8/10 Good

Kieran

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stylish hotel. Wi-Fi was poor in the rooms and all inclusive didn’t start until 10:30am. Apart from that was excellent.
Stayed 3 nights in Jun 2022

6/10 Okay

Paige

Traveled with partner
Liked: Cleanliness
The a la carte restaurants are not included in the all inclusive. Only 3 outdoor pools. Area around hotel is all under construction and there are no beaches close. Bar tenders and entertainment staff are nice. Food was awful. Would not stay here again.
Stayed 2 nights in Apr 2022

4/10 Poor

Graham

Disliked: Staff & service, amenities, property conditions & facilities
Don't even think about booking here. Four-star prices for a two-star experience. Systems were down when I tried to check in and staff was rude about it, as though my expectation of being able to check when I arrived was unrealistic. WiFi did not work in the room AT ALL (staff did not seem surprised); when I asked for a hair dryer I was told I should have put in a request 24 hours in advance. Luggage storage locker locks were all broken. Clean, but has about as much charm as a hallway connecting airport terminals.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times. This time it was a lot different due to the lockdown. I came back early to get home.
Stayed 21 nights in Mar 2020

4/10 Poor

Verified traveler

Stayed 2 nights in Feb 2020

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Shower head was broken apart from that everything was good
Stayed 2 nights in Feb 2020
Response from Aguamarina Golf Resort on Feb 13, 2020
Thank you very much for your message! It is always nice to know our guests return home satisfied with their holidays. We look forward your next visit.

8/10 Good

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
winter break
A short winter break - hotel was perfect. short distance from the airport, good food, good staff
Stayed 4 nights in Jan 2020
Response from Aguamarina Golf Resort on Jan 30, 2020
Thank you very much for your message! It is always nice to know our guests return home satisfied with their holidays. We look forward your next visit. Aguamarina Golf.

10/10 Excellent

William, Denny,mStirlingshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money!
This is the second time we've stayed at this hotel and the staff and rooms are great. Asked to be upgraded as first room wasn't as good as we'd experienced last year..... Not a problem and got a fabulous room with great views. Super staff, supper cleanliness and will go again. Stayed in a B&B basis as enjoy eating out and met all our needs. Thank you

4/10 Poor

Tara, Klamath, OR

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very disappointing...
If you can only afford this hotel at the moment, please save up for another year! We are an American family that picked this "all-inclusive" resort because of its 7.6-ish rating and reasonable price. After our stay, we would rate it a 4 out of 10. Food quality was very poor and choices were geared toward a British diet...very little Spanish or Canarian influence. Coffee was terrible (not fresh, instant) and did not live up to European or American standards...not at all. The event staff was awesome, but the front desk and other resort staff were hit or miss + lacked integrity (giving one excuse to some guests and another excuse to others). There were up-charges for things like extra room keys, pool towels and WiFi - which could only be relied upon by sitting in the lobby. My husband was using said WiFi in lobby and was robbed of a large amount of €€€. His money was right next to him when a woman approached wanting help with directions (classic theft ploy) and within minutes her partner and she were gone. When we went to the front desk to report it, they had no security cameras at the entrance to monitor comings and goings...and the management never checked in on us...even after the police had come and gone to help us file a report. We didn't expect the hotel to comp us or pay us back, but at the very least show some concern, as this happened in their property. Nothing. Bottom line - find another option, even if you have to pay more - Tenerife is a beautiful island!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had good fun

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice view
Nice hotel...just required some re-decorating and re-furniting.....

8/10 Good

Sheila, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
very convenient location
Beautifully clean and the Reception staff were incredibly helpful. Restaurant staff quite miserable and the beds were the hardest and most uncomfortable bed I have ever slept in. Pillow long and thin and uncomfortable.

10/10 Excellent

Helen, Newbury, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanest hotel we have seen in a long time
We were given a superb spacious room on the 2nd floor with views of Mt Teide to the right, the beautifully kept golf course to the front and the sea and harbour to the left. The DAILY cleaners (we stayed 9 days) were excellent and the entire hotel was absolutely spotless, always. There is not a huge amount to do in Golf del Sur in Feb/March but the hotel courtesy bus to and from Cristianos and Americas every day was brilliant. You just need to book the day before. I imagine that at more busy times it would get filled up quite quickly. We were able to jump on the bus and spend the day wandering around these two resorts which are much more lively. We didn't experience the hotel entertainment but the team were ever present, fun and enthusiastic, always dressed up in costumes in the dining room. All the staff members that we encountered were friendly, helpful and efficient. The food in the Handicap 0 restaurant was excellent. Very varied and very plentiful. I am a fussy vegetarian and even I always found plenty to eat at every meal. The only slight criticism was that some of the food wasn't always as hot as it could be, but that was probably a question of timing! Well worth a mention is the brilliant Wild Geese bar/restaurant which is only a few hundred yards from the hotel. There is live music every evening there (some OK, some awful and some very good) as well as all the sport and very good and plentiful food. The staff there are second to none! Great holiday.

8/10 Good

Tabitha, Maidenhead, Windsor and Maidenhead, UK

Liked: Cleanliness, property conditions & facilities
Decent hotel, great location.
Good hotel - wait staff and entertainment team great - reception staff a little grumpy. Great location on the sea front with a short walk to restaurants, bars and small shops on the road and sea front. Hotel has nice pools and variety of entertainment, food decent in restaurant and good hours for breakfast and dinner. Perfect for somewhere to relax although noise from bar could be an issue if you want an early night. Also a destination for Saga so a lot of over 60's in march which may not be your cup of tea.

8/10 Good

Kristof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect holiday
The hotel is friendly, comfortable, clean, the all inclusive service is excellent. Only the animation in the afternoon siesta-time was too noisy.
Stayed 5 nights in Jan 2024

2/10 Terrible

Teija

Traveled with partner
Liked: Cleanliness
All-inclusive hotelli jossa ruoka on ala-arvoista, kylmää ja mautonta. Mainostavat että heillä on 7 ravintolaa mutta on vain yksi buffet. Ei kannata maksaa all-inclusive jos joutuu kuitenkin syömään jossain muualla. Valtavat jonot myös baarissa jossa saat odotella juomia todella pitkään. Liian vähän henkilökuntaa asiakasmäärään nähden. Huoneet tilavat ja juuri remontoitu. Wifi huono.
Stayed 1 night in Nov 2023

2/10 Terrible

Teija

Traveled with partner
Disliked: Staff & service, amenities
Ei todellakaan ole 4 tähden hotelli. Huoneet on uusittu ja ovat hyvät mutta hotellin ruoka aivan ala-arvoista. Valtavat jonot joka paikkaan, ruoka kylmää ja mautonta. Vain yksi ravintola jossa syödä. Baarissa jono valtava. Lomasta meni iso aika jonottamiseen. Wifi heikko.
Stayed 28 nights in Oct 2023

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helnöjd åker gärna tillbaka.
Bra boende där det fanns poler för stora och små. Där fanns olika aktiviteter att sysselsätta sig om man så önska. Ville man bara sola fanns det många solstolar att tillgå. Samt parasoll om man önska skugga. För ett vara ett all inclusive hotell var mat och dryck helt ok. Personalen var trevlig och tillmötesgående. Man var mån om att hålla rent och snyggt. Rummet fanns inget att klaga på. Vi hade "My favorite club". Det får var och en värdera om det är värt pengarna. Vi var iallafall nöjda. Busshållplats finns i närheten om man vill åka på utflykt.
Stayed 7 nights in Nov 2023

10/10 Excellent

Tapani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Katerine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantados con Alua una estancia excelente, ubicación, espacios, piscinas, animación.
Stayed 3 nights in Nov 2023

10/10 Excellent

Murielle

Stayed 1 night in Nov 2023

10/10 Excellent

Vicky

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A mi me ha encantado pero si tuviera algunas cosas que salvar diría. Las sombrillas son muy pocas y la gente las tiene por tenerlas, aunque las tengan cerradas te dicen que la utilizarán y tú y tus peques te quedarás sin opción de sombra. Al menos para mí que sufro de lupus y estando con mi bebé de 10 meses, no nos hizo gracia no conseguir una sombrilla pero nos apañamos con una nuestra. La comida está muy bien pero hay demasiadas moscas en el lugar por lo que siempre sobre las comidas en un sitio u otro están expuestas y sin control. Hacer colas en el Bar es muy pesado, ojalá tuvieran más opciones de Bar para distribuir a la gente y no hacer esas colas tan largas. Entendiendo que es un todo incluido, son cositas que pasas por alto, pero la de las sombrillas si sería para revisar.
Stayed 2 nights in Oct 2023
Response from Guest Experience, Alua Atlántico Golf Resort on Oct 31, 2023
Estimada Vicky,Gracias por alojarse con nosotros. Nos alegra saber que disfrutó de su estancia en el Resort y agradecemos su comentario. Esto nos ayuda a detectar los puntos donde debemos seguir mejorando. Esperamos poder contar con su visita nuevamente.

10/10 Excellent

Jennifer

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren total begeistert. Das Personal ist super freundlich. Es wird sehr oft sauber gemacht u das Essen war sehr vielfältig. Wir werden definitiv wiederkommen 👍
Stayed 7 nights in Jul 2023

10/10 Excellent

Ainhoa

Stayed 5 nights in Jul 2023

8/10 Good

Raquel

Stayed 2 nights in Jun 2023

8/10 Good

Lihua Mao

Stayed 3 nights in Apr 2023

8/10 Good

Angela Maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hubiese gustado que hubiese un parque infantil como tobogán etc para que los niños cuando hace mal tiempo puedan jugar. Y los padres desconectar
Stayed 2 nights in May 2023

8/10 Good

Vladimir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren super zufrieden mit Unterkunft
Stayed 5 nights in Feb 2023

2/10 Terrible

Roberto

Traveled with family
Disliked: Staff & service, amenities
Das an sich schön gelegene und optisch ansprechende Hotel ist angeblich in 2022 renoviert worden. Davon sieht man stellenweise aber nicht viel. Zudem wird noch weiterhin in der Anlage gearbeitet, was aber vorab nicht ersichtlich war. Zudem ist (wohl wegen Personalmangel) ein Buffetrestaurant und eine Bar geschlossen, so dass alle Gäste in ein Buffetrestaurant gezwungen werden. Die höchste Buchungsklasse "My Favorite Club" soll einen "eigenen Bereich" im Buffetrestaurant zur Verfügung habe, der aber in hintersten Eck abgelegen liegt und keine Sicht- oder Schallschutz zum restlichen Restaurant verfügt. Ein angeblich "ganzjähriger beheizter Pool" ist wohl der Innenpool, alle Außenpools waren kalt. Obwohl all-inkl muss für Handtücher am Pool eine Pfandgebühr in Bar an der Rezeption hinterlegt werden. Die Hotel App enthält entweder keine oder falsche Informationen zu Öffnungszeiten und Speisen-Angebot. Dass in den Zimmern Schränke auch innen gereinigt werden können, scheint dem Personal unbekannt zu sein. Einmal nach der Zimmerreinigung war eine Lampe zerstört, diese wurde bis zur Abreise nicht ausgewechselt. Fazit: wenn das Hotel wegen Personalmangel nicht den vollen Leistungsumfang bieten kann, dann sollte es auch nicht den vollen Preis verlangen. Ich kann das Hotel nicht weiterempfehlen

10/10 Excellent

Marcela

Stayed 2 nights in Oct 2022