Ratings based on 148 Verified Reviews

3.7 out of 5
77% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Breathtaking views from the hotel!

Posted Jul 16, 2017
The view of the city from the restaurant was amazing. Manicured grounds, nice and relaxed feeling. Excellent service overall.
5 out of 5
by A verified traveler

Peacefull Bliss

Posted Apr 23, 2017 on Hotels
Breathtaking view of the town below along with old world style rooms (deluxe 2 queen bed suite). It was peaceful bliss having my coffee outside in the morning listening to roosters, doves, birds, a train and then the church bells all over town below. Quiet place located high above the town within houses. Full breakfast included with the price of rooms. All this makes up for the fact that there is no ice machine or soda machines. You just plan for what you want to drink and bring it to your room. You can get canned cokes, etc from the mgmt. until the restaurant closes at 12 pm. Breakfast only. I can't wait to go back!!!!!!!!!!!!
4 out of 5
by Elizabeth

Posted Mar 14, 2017 on Hotels
The place was beautiful! they need to add internet for the rooms. The swimming pool was out of service. That was too bad, because the weather was great to take a swim.
5 out of 5
by Dennis

Magnificent refuge after a long drive

Posted Mar 3, 2017 on Hotels
Beautiful view overlooking entire area, yet unusually quiet. A little hard to drive up to, but worth the search. Loved the old Mexico style of the rooms, and the complementary breakfast! Staff was very friendly and considerate.
5 out of 5
Recommended
for Everyone
by A verified traveler from sacramento

It was beautiful

Posted Feb 19, 2017
Fantastic relaxing place becarful room and garden the hotel is breathtaking
5 out of 5
by A verified traveler

Amazing Mirador

Posted Feb 15, 2017 on Hotels
The view is amazing, great breakfast, parking, a pool, the hacienda look and feel. Hard to find-but worth the effort!
2 out of 5
by A verified traveler from L

disappointing

Posted Feb 10, 2017
Given the bargain price we expected "charm" and "local color", but the room was spartan and the amenities primitive. With that said the view is unmatched. WiFi is limited. The service, while well intentioned, was reminiscent of an episode of Fawlty Towers.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Beautiful Views

Posted Dec 2, 2016
The hotel was beautiful, a grand property at the top of the hill. The staff was wonderful and was extremely helpful, even helping us with other arrangements. The amenities are a bit older, but that's the charm of the place. Great value.
4 out of 5
by FRANCISCO

Posted May 18, 2016 on Hotels
Comment from Hotel Management
by JORGE, Hotel Management
Muchas gracias por recomendarnos ampliamente; le agradezco que haya tomado el tiempo para compartir su opinión sobre los servicios de Hotel y por supuesto, que trabajamos para tener clientes satisfechos y con deseos de volver a visitarnos. Muchas gracias.
4 out of 5
by Lucia from Guadalajara, Jalisco

Good view, No AC in the room

Posted May 9, 2016 on Hotels
Good view, No AC in the room
Comment from Hotel Management
Jul 16, 2016 by JORGE, Hotel Management
Estimado Huésped, muchísimas gracias por su opinión y por señalarnos los puntos en los que desde su perspectiva es conveniente mejorar. Esperamos, tener en el futuro alguna otra posibilidad de atenderlo y de esa forma, valore los avances que tenemos en cada aspecto del servicio.