Ratings based on 200 Verified Reviews

4.8 out of 5
88% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Probably the best hotel in SMA

Posted Nov 4, 2017
Pros: Everything.
Cons: Nothing
Location: City centre is in walking distance from hotel, 10-15 minutes.
Very nice room decor, typical Mexican colonial style, very comfortable and spacy. Nothing missing. Excellent fitness center. Very spacious park/garden. Roof terrasse exceptional, both view of city, tapas and drinks. Excellent breakfast (not buffet, which we liked!). Staff friendly and service minded, attentive in a good way not overwhelmingly. Not used the restaurants for dinner/lunch.
Comment from Hotel Management
Nov 5, 2017 by Alfredo Renteria , Hotel Management
Dear Henrik, Greetings from Rosewood San Miguel de Allende. Thank you very much for taking the time to write such a great review about our property. We are glad you spent a wonderful time here with us! Please come back to another Rosewood experience. Sincerely, Alfredo Renteria Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Peace and Wellbeing

Posted Oct 25, 2017
The Rosewood offers guests an opportunity to escape to a place that quietly focuses on their needs. The Spa, offers great services, Carla was spectacular and attentive. One can explore SM de Allende or simply enjoy this very special hotel.
Comment from Hotel Management
Oct 28, 2017 by Alfredo Renteria , Hotel Management
Dear Susan, We want to sincerely thank you for taking the time to write a review about our property and we are happy to know that you enjoy our Spa, also hope that you stay with us on a near future. Again, thank you very much!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 7, 2017
Amazing hotel with 5 star service all the way around. Excellent gift shop, restaurant and the views from the rooftop and incredible.
Comment from Hotel Management
Oct 28, 2017 by Alfredo Renteria, Hotel Management
Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Our staff is also very happy to know you had such great Rosewood experience, this type of reviews motivate us to continue do our best efforts to fulfill the guest needs. Warm regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 30, 2017
First class top to bottom. Wonderful staff and facilities.
Comment from Hotel Management
Oct 28, 2017 by Alfredo Renteria , Hotel Management
Dear Guest, We are very happy to read your comments. We would like to sincerely thank you for taking your valuable time to do so. We do value your preference and look forward to the pleasure of welcoming you back to Rosewood San Miguel de Allende in the future. If I can be of any assistance to you in the meantime, please feel free to contact me directly. Warm regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Newport Beach, CA

Great facilities, near town, lovely location.

Posted Sep 29, 2017
The Rosewood was a gorgeous hotel in San Miguel de Allende. Its fabulous location, just a few minutes from the center of town, was perfect. SMA is a wonderful colonial city with lots to see and do!
Comment from Hotel Management
Oct 28, 2017 by Alfredo Renteria , Hotel Management
Dear Guest, We would like to thank you for visiting San Miguel de Allende and the Hotel. Also, would like to thank you for taking the time to write a review about you experince. We are very glad that you enjoy your stay here! Please comeback soon, it would be a real pleasure to welcome you back to another Rosewood experience. Best regards,
5 out of 5
by A verified traveler

Loved it!

Posted Aug 23, 2017 on Hotels
Beautiful hotel. Great staff. Walking distance (8 mins) from el centro. On weekdays the pool area was not crowded (3rd week of August). Don't miss the Sunday brunch. Amazing sunset views from the roof top bar/restaurant (Luna). Get there around 45 mins before sunset for the best seat.
Comment from Hotel Management
Aug 29, 2017
Good afternoon, Thank you for your comments and for choosing our hotel. We are happy that you enjoyed your stay and hope to have you again. Please let me know if you need further assistance or have any questions. Karen Neri | Reservations Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler from CDMX

Amazing

Posted Aug 21, 2017
Definitely the best hotel in San Miguel de Allende. The hotel facilities are amazing and staff go the extra mile to make your stay the best.
Comment from Hotel Management
Aug 31, 2017 by Karen Neri , Hotel Management
Dear Mr. Gerardo, Thanks for your comments. We are very happy to hear that you have enjoyed your stay with us. I hope your next stay with us is soon. Please let me know if you need further assistance, Regards, Karen Neri | Reservations Supervisor
5 out of 5
by Cristian

Posted Aug 18, 2017 on Hotels
Amazing hotel, bar incredible
Comment from Hotel Management
Aug 29, 2017
Dear Mr. Christian , Thank you for giving us a perfect rating and for recommending our hotel to other readers. Please let me know if you need further assistance, Regards. Karen Neri | Reservations Supervisor
5 out of 5
by Benjy

Posted Aug 17, 2017 on Hotels
Comment from Hotel Management
Aug 19, 2017
Rosewood San Miguel de Allende agradece por darnos una calificación perfecta y por recomendar nuestro hotel. Sin más por el momento si existe algo más que pudiéramos hacer por usted no dude en contactarse conmigo. Karen Neri | Reservations Supervisor
5 out of 5
by A verified traveler

great hotel in a beautiful town

Posted Aug 2, 2017 on Hotels
wonderful
Comment from Hotel Management
Aug 5, 2017
Thank you for taking the time to share your experiences with us. We are very happy to know that our staff made your stay enjoyable. Please let me know if you need further assistance or have any questions Karen Neri | Reservations Supervisor