Ratings based on 171 Verified Reviews

4.8 out of 5
94% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from CDMX

Amazing

Posted Aug 21, 2017
Definitely the best hotel in San Miguel de Allende. The hotel facilities are amazing and staff go the extra mile to make your stay the best.
Comment from Hotel Management
Aug 31, 2017 by Karen Neri , Hotel Management
Dear Mr. Gerardo, Thanks for your comments. We are very happy to hear that you have enjoyed your stay with us. I hope your next stay with us is soon. Please let me know if you need further assistance, Regards, Karen Neri | Reservations Supervisor
1 out of 5
by A verified traveler

Posted Jul 5, 2017
Noisy hotel. Private events with loud music ruin the beauty of the place
Comment from Hotel Management
Jul 12, 2017 by Ana Gabriela Saad, Hotel Management
We are very sorry that you didn´t enjoy your stay with us because of noise from an event. Please contact us so we can talk about this and work on a solution. Our main goal is to have all our guests happy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 1, 2017
Very good hotel extremely comfortable with a great kind helpful staff.
Comment from Hotel Management
Jun 5, 2017 by Alfredo Renteria, Managing Director, Hotel Management
Thank you for sharing your comments with us. Come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from miami,fl

Top flight hotel

Posted May 24, 2017
The Rosewood is a really beautiful and well run hotel. Staff was wonderful, the rooms big and comfortable, and the food excellent. Tapas on the roof deck is a must.
Comment from Hotel Management
May 30, 2017 by Alfredo Renteria, Managing Director, Hotel Management
Thank you for sharing your opinion about your stay with us. We hope we can welcome you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Excellent hotel in which to stay an visit.

Posted May 17, 2017
Pros: Service from top to bottom is top notch, high level of cleanliness, friendly and attentive staff, beautiful grounds and pool, great staff.
Cons: Nothing.
Location: There are museums, great restaurants, the plaza and the church to see, also there are a lot of nice little shops, all within walking distance of hotel
This is a beautiful and excellent hotel, staff is very attentive, the hotel grounds are in excellent condition and you see hotel staff taking care of the grounds without being intrusive to guests. The rooftop is beautiful specially in the afternoon and evening with breathtaking views of the city . Room was super clean and the beds were over the top, it was a really great night sleep, quiet and relaxed. The pool is beautiful and relaxing, the natural atmosphere around the pool is unreal with all the plants, the trees, and the birds flying around and playing around the pool. Overall an excellent experience, next visit back will definitely stay at this hotel once more.
Comment from Hotel Management
May 30, 2017 by Alfredo Renteria, Managing Director, Hotel Management
Dear FJ, Thank you for taking the time to write such nice comments about your stay with us. We are happy that you enjoyed so many details and we hope we can welcome you back in the near future.
5 out of 5
by A verified traveler

Fantasy trip to San Miguel, Mexico

Posted May 3, 2017 on Hotels
We had a really wonderful experience! We had a very relaxing time!
Comment from Hotel Management
May 9, 2017
Thank you for taking the time to share your comments about your stay with us. We hope to welcome you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Beautiful hotel with excellent amenities

Posted Apr 22, 2017
Great food, attentive staff & wonderful amenities. The rooms are well detailed with high end features. Perfect location between the central area of town and the beautiful public park.
Comment from Hotel Management
Apr 24, 2017 by Alfredo Renteria, Managing Director, Hotel Management
Thank you very much for your comments Moc, we are happy that you enjoyed your stay so much. Come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Newport Beach, CA

Our stay was perfect.

Posted Apr 17, 2017
We lived everything about the hotel from the food to the accommodations to the pool area.
Comment from Hotel Management
Apr 21, 2017 by Alfredo Renteria, Hotel Management
Thank you very much for your comments. We are happy that you enjoyed your stay and we hope you come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco Bay Area

A place of excellence

Posted Apr 14, 2017
Pros: The beauty of the property and grounds.
Cons: I wouldn't make any changes. Improvement will evolve through staff development.
Location: We loved the location due its easy walking distance from the central square and the beautiful basilica.
This is my second trip to San Miguel but my first stay at the Rosewood. I've never had a better hotel experience and I have stayed at some great hotels in California's wine country. The property is one of beauty and the staff is attentive, courteous, and very professional. We ate at all of the venues and the food was delicious. The roof top restaurant is amazing with an equally amazing view. We plan on returning to this hotel on our next trip to San Miguel and we have insisted that our friends do the same.
Comment from Hotel Management
Apr 21, 2017 by Alfredo Renteria, Hotel Management
Dear Fred & Pat, We are very happy to read your review and that you enjoyed your stay with us so much. All the details you mention are important for us and we hope to welcome you back in the near future.
5 out of 5
by A verified traveler

Lovely stay!!!!

Posted Apr 12, 2017 on Hotels
Just amazing! Beautiful property, great service, food and cocktails. All in a wonderful colonial town, very romantic. What more can you ask for?
Comment from Hotel Management
Apr 21, 2017
Thank you very much for taking the time to write your comments about your recent stay with us. We are happy that you enjoyed everything and we hope you come back soon so we can pamper you again!