Ratings based on 12 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Chicago, IL
Organized comfort in a spectacular settingPosted Dec 16, 2015
Pros: The staff, the excursions, the guides for the excursions, the setting of the hotel itself, the comfort of the room.
Cons: Not much, I think, Sure, slightly better food, and faster internet reception would be improvements. But there's not too much to be done about either.
Location: The location is the reason to go: the Atacama desert, the nearby mountains, the oases, and the geysers, peaks, salt flats, wildlife and other scenery.
The hotel is one of only a few high-end hotels serving tourists to the Atacama Desert. The desert is an enormous attraction, uniquely beautiful, large and various. The hotel offers many excursions to different spots in and near the desert, at different times of the day (sunrise, sunset) and requiring different levels of physical exertion. The staff organizing these are well-informed and very helpful. The rooms are large, well-appointed, and comfortable. The food is as varied as it can be, given the need to bring all food into the hotel from areas distant to it. And the wine was excellent. The cost of staying is very high -- ameliorated a bit by the all-you-an eat, all-you-can drink, all-you-can see policies. But it seemed worth it to my wife and me. Internet access is spotty in the evening, but that shouldn't be a big deal.
by Natalia from Brazil
Excellent!Posted Oct 23, 2015 on Hotels
I Highly recommend this hotel. The whole team was always very thoughtful! Although it is not located in the center of the pueblo, it is less than 10 minutes away by car, and the hotel has a transfer every half hour. The hotel sight is special, surrounded by red high desert cliffs. I really had a great staying! The only negative point was that the wifi reception was not good inside my room but the overall was excellent.
by A verified traveler
Desert luxuryPosted Jul 25, 2015 on Hotels
Spent one night enjoying the luxury here after a few days of excursions and exploring in the region. Service was personalised and friendly. Pool and spa area are incredible in the most arid place on earth (they sit on a subterranean water source). 32c degree pool particularly nice in winter. Good quality bikes for exploring the valley. Excellent restaurant.
for Everyoneby Judy from Seattle
Super fun place to visit and stayPosted Apr 15, 2014
Loved the excursions (biking, hiking)! Although if you are not an experienced mountain biker, the downhill is a bit treacherous!. Hikes were great! Managers and excursion staff was terrific). Food was very good, but honestly having some flexibility (vs full board) would be nice. Couldn't eat this much food! The overall experience was great and you will be very well cared for.
for Couplesby IT from Buenos Aires
Great hotelPosted Mar 15, 2012
Pros: The silence and the Jacuzzi overlooking the mountains
Cons: I had the more expensive room because of the "private terrace" but its view was totally blocked by vegetation
Great place, ambience and service! very simple but yet sophisticated
by Roberta from santiago
Maravillosa ExperienciaPosted Jul 24, 2015 on Hotels
Maravilloso hotel. Fino, jardín perfecto, privacidad, ruido cero, en un entorno espectacular, su gente de una amabilidad increible en fin, todo perfecto.
by Carlos from Taubate
InacreditávelPosted Jul 12, 2015 on Hotels
Tudo excelente, lugar maravilhoso
by Miguel from Madrid
IdealPosted Jun 30, 2015 on Hotels
Estancia perfecta, servicio atento y amable.
by Vera from Lisboa
Beautiful hotel, poor restaurantPosted Jan 8, 2015 on Hotels
Beautiful hotel with plenty of details in decoration. The food could improve, as well as the service. Breakfast is really poor. House cleaning is not good. It is a pitty such a beautiful hotel with only one restaurant serving so badly.
by Oli from Schweiz
Perfektes Hotel an perfekter LagePosted Aug 6, 2014 on Hotels
Perfektes Hotel an perfekter ruhiger Lager- Perfekt zum Erholen nach einer längeren Reise. Absolutes Hammer-Hotel mit allem was man sich wünscht. Sehr freundliches Personal! Super Frühstücksbuffet mit grosser Auswahl. Edles Dinieren. Transfer durch Hotel nach San Pedro de Atacama jederzeit möglich und sehr zuverlässig.