Ratings based on 20 Verified Reviews

4.8 out of 5
75% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.9 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from San Francisco

Highlight of my trip to Chile

Posted Mar 3, 2018
Such an amazing hotel! It's not only luxurious, but the service is great and the expeditions have amazing guides who take you in small groups to places not normally accessible to others. Rosario is such a kind and caring host who genuinely cares for all her guests and makes sure they're taken care of. This was hands down the highlight of my entire Chile trip and I would highly recommend to anyone.
5 out of 5
for Everyone
by A verified traveler

Posted Dec 3, 2017
Warm and inviting staff. The excursions were amazing. The facility is gorgeous!
5 out of 5
by Rebeca

This traveler left a rating score only Posted Mar 22, 2017 on Hotels
5 out of 5
for Everyone
by A verified traveler from Chicago, IL

Organized comfort in a spectacular setting

Posted Dec 16, 2015
Pros: The staff, the excursions, the guides for the excursions, the setting of the hotel itself, the comfort of the room.
Cons: Not much, I think, Sure, slightly better food, and faster internet reception would be improvements. But there's not too much to be done about either.
Location: The location is the reason to go: the Atacama desert, the nearby mountains, the oases, and the geysers, peaks, salt flats, wildlife and other scenery.
The hotel is one of only a few high-end hotels serving tourists to the Atacama Desert. The desert is an enormous attraction, uniquely beautiful, large and various. The hotel offers many excursions to different spots in and near the desert, at different times of the day (sunrise, sunset) and requiring different levels of physical exertion. The staff organizing these are well-informed and very helpful. The rooms are large, well-appointed, and comfortable. The food is as varied as it can be, given the need to bring all food into the hotel from areas distant to it. And the wine was excellent. The cost of staying is very high -- ameliorated a bit by the all-you-an eat, all-you-can drink, all-you-can see policies. But it seemed worth it to my wife and me. Internet access is spotty in the evening, but that shouldn't be a big deal.
5 out of 5
by Natalia from Brazil


Posted Oct 23, 2015 on Hotels
I Highly recommend this hotel. The whole team was always very thoughtful! Although it is not located in the center of the pueblo, it is less than 10 minutes away by car, and the hotel has a transfer every half hour. The hotel sight is special, surrounded by red high desert cliffs. I really had a great staying! The only negative point was that the wifi reception was not good inside my room but the overall was excellent.
5 out of 5
by A verified traveler

Desert luxury

Posted Jul 25, 2015 on Hotels
Spent one night enjoying the luxury here after a few days of excursions and exploring in the region. Service was personalised and friendly. Pool and spa area are incredible in the most arid place on earth (they sit on a subterranean water source). 32c degree pool particularly nice in winter. Good quality bikes for exploring the valley. Excellent restaurant.
5 out of 5
for Everyone
by Judy from Seattle

Super fun place to visit and stay

Posted Apr 15, 2014
Loved the excursions (biking, hiking)! Although if you are not an experienced mountain biker, the downhill is a bit treacherous!. Hikes were great! Managers and excursion staff was terrific). Food was very good, but honestly having some flexibility (vs full board) would be nice. Couldn't eat this much food! The overall experience was great and you will be very well cared for.
5 out of 5
for Couples
by IT from Buenos Aires

Great hotel

Posted Mar 15, 2012
Pros: The silence and the Jacuzzi overlooking the mountains
Cons: I had the more expensive room because of the "private terrace" but its view was totally blocked by vegetation
Great place, ambience and service! very simple but yet sophisticated
4 out of 5
by A verified traveler from Paris

Hôtel au rapport qualité/prix insatisfaisant

Posted Mar 23, 2018
L’hôtel propose une prestation tout inclus (pension clomplète et excursions quotidiennes). Il est situé l’extérieur de la ville de San Pedro ce qui a l’avantage de proposer un cadre idyllique mais ne permet pas de bénéficier de l’ambiance de la ville (bars, restaurants, boutiques). Il existe une navette mais ce n’est pas pratique. Le menu proposé chaque jour (midi et soir) n’est pas assez varié si l’on reste plus de 3 jours. La literie est correcte mais sans plus on sent qu’elle a déjà un peu vécu... Le personnel est très sympathique et les excursions sont bien organisées. Au final même si la prestation est globalemét bonne, elle ne vaut pas le prix pratiqué (environ 700€/nuit pour une suite).
5 out of 5
by A verified traveler from Hamburg

Super Hotel

Posted Nov 19, 2017
Pros: Der Ort, die Leute, das Zimmer und der Service
Location: Atacama Wueste, San Pedro de Atacama. Es gibt unendliche Ausflüge.
Ein super Aufenthalt, wo alle im Hotel sich Bemühen damit der Aufenthalt einmalig ist. Wunderbare Zimmer. Nach den anstrengenden Ausflügen ist das Hotel perfekt um sich zu erholen.