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Reviews of Sami Atacama Lodge

3 out of 5
Sami Atacama Lodge
Pasaje Alana No.2 Ayllu De Solcor, San Pedro de Atacama

Reviews

8.0

Very Good

Rating 10 - Excellent. 114 out of 306 reviews" "
Rating 8 - Good. 112 out of 306 reviews" "
Rating 6 - Okay. 45 out of 306 reviews" "
Rating 4 - Poor. 21 out of 306 reviews" "
Rating 2 - Terrible. 14 out of 306 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wenjuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay is very cosy and comfortable. The room is very clean and quite. Its location is friendly for rental cars, so we don’t need to find parking in the crowded streets. The host also provides transport services to town center. Very convenient!
Stayed 2 nights in Apr 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rustic like the rest of san pedro! Very friendly staff, breakfast cooked fresh to order every morning! 25 min walk from town, if you dont feel like walking they have a shuttle on site which is great!!
Stayed 2 nights in Nov 2023
Response from Sami Atacama Lodge on Nov 27, 2023
Agradecemos sus comentarios, en sami atacama seguiremos trabajando para dar a nuestros huéspedes el mejor servicio.

10/10 Excellent

Sankalpa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing. I cannot recommend this hotel enough. The family run hotel is so cute and they will go above and beyond consistently to make sure you are comfortable. The location is pretty and traditional so it feels like a little village. They have convenient and safe parking for rented cars along with a hot tub and pool. The rooms are comfortable.
Stayed 4 nights in May 2023
Response from Sami Atacama Lodge on Jun 6, 2023
Muchas gracias por su comentario, nos alegra que tuviera una estancia cómoda en el lodge. Agradecemos su visita. En Sami Atacama seguiremos trabajando para brindar a nuestros huéspedes mejor servicio.

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in the desert
It was a fun adventure to stay in the Sami Atacama Lodge. The breakfast is top quality and the staff is friendly and helpful. The parking is rather tight and limited. The bed is comfortable and the room is spacious. The bathroom is also spacious but the shower is a tight tube that makes showering very uncomfortable. Also it took a while to get hot water. Over all a good experience.
Stayed 4 nights in Feb 2023
Response from Sami Atacama on Mar 5, 2023
Muchas gracias por sus comentarios, en Sami Atacama seguiremos trabajando para dar a los huéspedes el mejor servicio.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place has the necessary for staying in the area, swiming pool, jacuzzi, common areas and staff treats you excelent! The only thing is a bit far from the town to go walking, however they have shuttle services at certain hours, just ask for it, there are no extra charges.
Stayed 6 nights in Jan 2020
Response from Sami Atacama on Feb 8, 2020
Agradecemos sus comentarios y seguiremos trabajando por dar a nuestros huéspedes el mejor servicio.

6/10 Okay

massiere

Traveled with family
Liked: Cleanliness, staff & service
review of sami atacama lodge
There i a a great difference between what is shown on photos via the website and what we've discovered; the place need really to be maintained in several places. hopefully we had a discount when we've booked, if not we would have been really disappointed. a window of our room was repaired with scotsch tape, the door of the closet was broken, and the furniture are not the ones on photos, the door of the room could not be fully opened because of the wraped floor.the bathroom was nice.the jacuzzi should be cleaned, the wood is green because of the water.The staff was very kind and helpfull and the breakfast is very good. tea and coffee are available 24h/day. Not a lot could be done to the make the place nice to stay. the place is quiet.
Stayed 5 nights in Jan 2020
Response from Sami Atacama on Feb 8, 2020
Estimada Tomaremos en consideración sus comentarios y nos gustaría aclarar que las fotos expuestas en las paginas web son las fotos reales del hotel. En sami atacama seguiremos trabajando por dar el mejor servicio a nuestros huéspedes. Atte

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had trouble finding this property but once there it was a great experience (a sign at the end of the road to it would have been helpful). Own transport was really required for this property as it was quite a walk into town. Covered parking was provided and there was good security with a locked compound . This appeared to be a family run business, the family were really helpful, lovely people who offered a service beyond what we expected providing drinking water and hot drinks included in the price whenever you wanted. They cooked for us when we requested. Language was sometimes a difficulty but we managed and it was great fun staying here.
Stayed 3 nights in Nov 2019
Response from Sami Atacama on Dec 7, 2019
Estimado Rodrigo Agradecemos sus comentarios y seguiremos trabajando para ofrecer a nuestros huéspedes el mejor servicio.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband & I stayed here for our first 3 nights in Chile. It was perfect & we cannot thank them enough for the hospitality. The owners were welcoming, caring, & knowledgeable. They were very accommodating for our early mornings & check out - even ensuring food was set out for us by 5am despite a typical 8am breakfast. We would absolutely recommend to anyone looking for a relaxing stay. The lodge is not at the heart of San Pedro and requires a 5-10 minute drive - but my husband & I preferred the quiet, homey atmosphere to a lively hostel downtown.
Stayed 3 nights in Oct 2019
Response from Sami Atacama on Oct 17, 2019
Dear We appreciate your comments and in Sami Atacama we will continue working to offer the best service to our guests

10/10 Excellent

CM, Palmer Rapids

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from the property, swimming pool, hot-tub etc. Well taken care of. Little far from town, maybe 2km but not bad.
Stayed 3 nights in Sep 2019
Response from Sami Atacama Lodge on Oct 2, 2019
Dear guest We appreciate your comments and will continue working to give the best service to our customers. Sincerely Sami Atacama Lodge

4/10 Poor

Sara, Italia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Mancano completamente indicazioni per raggiungerlo
Stayed 2 nights in Sep 2019

10/10 Excellent

Jakes

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast on the patio and views of the mountains??
Stayed 1 night in Aug 2019
Response from Sami Atacama on Sep 5, 2019
Estimado Huesped Agradecemos sus comentarios en Sami Atacama seguiremos trabajando para entregarles el mejor servicio. Atentamente

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff where lovely but only speak Spanish the place is a 20 min walk from town at the very least makes it hard to come back to at night. They are doing a lot of upgrades to the property expecialy the entry and surrounds. There is no room heating but great blankets.
Stayed 4 nights in Jun 2019
Response from Sami Atacama Lodge on Jun 26, 2019
Dear guest We appreciate your comments and we will take into consideration all the above, in Sami Atacama we will continue working to deliver the best service. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great area once you find it
We had rented a car and arrived after dawn. Great difficulty finding the hostel. Not marked at all and their phone dosent work. However, when you find it (yes, it's the fully wooden gated property) the owners are so very kind. I had my own oatmeal for breakfast but used their bread to make peanut butter and jelly sandwiches for our lunches. I had my own peanut butter jar.
Stayed 2 nights in Apr 2019
Response from Sami Atacama on Jun 26, 2019
Dear guest We appreciate your comments in Sami Atacama we will continue working to deliver the best service. Best regards

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Nice place. The owner speaks very good English, and was very helpful with recommendations and was very knowledgeable about everything in San Pedro. She was also very hospitable. I learned they are expanding, and when they do, I’m certain it will be even better. While it’s a tad far from the center city, it’s not dreadfully far. If I ever return to San Pedro, this is the first place I’d consider.
Stayed 2 nights in Mar 2019
Response from Mary Sugey on May 3, 2019
Estimado Todd Fue un gusto recibirlos, seguiremos trabando para seguir ofreciendo un buen servicio.

2/10 Terrible

Bobby

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I tried to make a comprehensive and detailed review of our nightmare at the Atacama Adventure Wellness Ecolodge, but Travelocity only allows 1500 characters which is not enough to properly inform you of what you would be getting yourself into by booking this property which we not not advise. So the short version: 1. Booked over 3 months in advance, called to confirm reservations were in order a week before departure. Arrived, wrong rooms, no chance of moving people had to share beds that do not share beds....staff response, shrugs a smiles no apologies. 2. The wooden path, only path, from the gate to the lobby has a wooden plank missing which I stepped in and almost broke my leg, it gets very dark in the desert at night. Its a $2 board...staff response, nothing...espiecially not an apology. As if I didnt even exist. 3. Dogs on the property, 1 attacked and bit 1 of our guests who had to go the hospital and another occasion attempted to attack me which I was lucky and kicked it in the face as it was trying to bite me. Everyone was scared of the dogs but staff would not put them away, they have complete free roam of entire property. Staff response,"they dont bite,"shrugs and smiles, no apologies. 4. No hot water for 5 days. (Temperatures were -5 to -10 C at night and morning in the desert.) 5. No heat in the room. (Temperatures were -5 to -10 C every night and in the room.) 6. Dogs barked all night. 7. Out of eggs every morning. No matter what time we went to breakfast.
Stayed 4 nights in May 2018
Response from Mary on May 26, 2018
Estimado Huesped Tomaremos en consideración sus comentarios, respecto al incidente con los perros , nos gustaría aclarar lo que paso ustedes ingresaron al establecimiento por la noche con una persona que no estaba autorizada a ingresar en el hotel por lo cual el perro noto forma sospechosa de ingreso de esta persona y reacciono. Esto ya fue aclarado con esa persona y se le ofreció los primeros auxilios y la opción de llevarla al hospital lo cual ella rechazo.

2/10 Terrible

Russell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run, don't walk away from this place.
HORRIBLE STAY!! We booked the room for 3 nights. It gets down to the low 40s F at night, so it's COLD. The first night we asked about the heat and the clerk told us that it automatically turns on at a certain temperature. Our room had a fireplace so she said someone would be there at 9 pm to start a fire for us. At 9:30 we asked her about the fire again and she said "No." The heat never came on that night so when we woke up in the morning it was freezing. The floor of the bathroom is tile and it hurt to walk on with bare feet because it was so cold. The second night we asked again about the heat and she just said "no". We pushed further and she explained that the heat is broken and won't work, but not offering any alternative, we were supposed to just accept it. We pushed back and she finally agreed to light the fireplace, which they did, but only had enough wood for an hour of fire, so the room was freezing again the next morning. We decided then that we were booking a hotel elsewhere for the third night and leaving, we couldn't take it anymore. The first night we also sent out laundry at 8 pm, and they said it would be ready in 24 hours. At 8pm the laundry was washed, but it was still wet, so they told us we could have it the next day. I threw a fit and demanded the laundry so we could leave, and we had to dry and iron it ourselves. I contacted hotels.com about the heat issue and they called the hotel, who lied about everything and denied that we had no heat.

6/10 Okay

Celso

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Nices space but low termic confort
The space is nice.The Hot tab (Jacuzzi) was cold. I asked them 3 times to heat it up, they said ok, but they didn't. My room was very cold at morning (about 8-10 degrees celsius). I asked them 3 times to turn the heater on. Again, they said ok, but nothing was done. Therefore,I would not come back.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Know before you go...
Pros: -Clean -Nice people -Big yard -24-hour coffee/tea self-service Cons: -Distant from everything. The hotel is over a mile from downtown, taxis a very scarse and during night there are no lights in the streets, it gets very dark to walk around. -Very rustic, for example parts of the walls and floor of our room were unfinished (not painted) you could see the pressboard. -Hot water off & on during shower. -There's no restaurant on-site, nothing close to buy snacks or food. We heard there's a person who can prepare you an expensive lunch or dinner but when we were there she took time off, so we had no access to any food near by. -"Heated" pool and "hot" tub are lukewarm/cold-ish. -There is not air conditioning and the heat doesn't work. If you are ok with all of the above, you'll be fine. If you are kind of picky, you won't. In general our stay wasn't horrible but we won't stay there again.

8/10 Good

Waldo, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff!
Staff is super friendly and willing to help at anything one may ask for. The outside facilities do require some keeping up and could offer more spaces to enjoy the gorgeous views.
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A long walk out of town
On the positive, the views and the stars are exceptional as it is outside the town. The intention of the hotel is good but you definitely need a car as it is a good 20 minute walk from the centre with no lighting and a number of dogs on route. Take torches. The staff tried to be helpful and saw that we were disappointed with our room conditions and the noise of the dogs and adjacent car park, but could not change the room as the hotel was full. Unfortunately the rooms outside the main building had paper-thin walls and the dogs barked on and off all night - so it was not easy to sleep. I think that the prior reviews had been very “kind” but maybe they had one of the few rooms in the main building.
Stayed 3 nights in Apr 2018

4/10 Poor

Francisco , UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a great experience
The hotel isn't so well looked after which is a pity. The bed was nice but the room wasn't in great shape either. What really annoyed us was being charged for minor things (1 bowl of cereal) when the hotel failed to give us a breakfast box twice as requested given our early tours. Also It's outside the centre (20 Min walk ) so not very convenient
Stayed 3 nights in Mar 2018

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and quiet property outside the village center
Nice hotel, much above the level of what you usually find in that price range in San Pedro. Nice breakfast. The outdoor hot tub was amazing. The wooden pads on the trails inside the garden are broken in some places - so keep an eye when walking. Also, there were lots of mosquito, make sure to ask staff for an electric device to kill them. We had a car so the 2km distance to the center of San Pedro was not a big deal.

2/10 Terrible

mark, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t even think about staying here!
The whole place is totally rundown. Dogs barking all night. No hot water in shower for the whole of our stay. We were woken up by owner knocking on our door at midnight to get us to move our car to let him out when he could have asked much earlier and it’s because they have limited space. Tiny swimming pool empty, so called fire pit full of cigarette butts. Whole construction made of bits of plywood and random other bits of wood. Breakfast dreadful, nothing cooked, kitchen always closed. Place is really hard to find but look for the car dump and it’s just behind it! Can’t waste any more time writing about this place other than to say DON’T STAY HERE!
Stayed 3 nights in Mar 2018

10/10 Excellent

Mihaela, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
little charming hotel
The hotel is very nice: rooms are decently clean, breakfast is good. also the staff is very friendly, we arrived late and they accommodated. it is a great spot to stay to visit the surroundings. Note that the hotel is a bit fat out of the city, so a car is ideal. The evening shuttle is great though!
Stayed 3 nights in Feb 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Cheap hotel in a location far away from town.
I arrived at the hotel with kind of high expectations given the Wellness & Ecolodge words in the name. I was disappointed although I now know why the room was cheaper than average. The first disappointment came when I realized how badly located this hotel is. San Pedro de Atacama is a small town full of life. Walking its streets is always entertaining and given the logistics of the place you almost must move by foot. There is barely any public transportation and the few taxies don't work 24/7. Fortunately, I rented a car. The hotel provides free transportation to and from town, but only leaving at 8:00 PM and returning at 10:00 PM. If you decide to enjoy nightlife and return later than that you need to walk two kilometers away from town in dark mostly unpaved streets, past a rural area and a vehicle junkyard, and then turn into a dark rural alley where the hotel is located. Whenever I return to San Pedro I will look for a hotel close by the town's center. Then the second disappointment was the additional services of the hotel itself. I expected some wellness thrown into my stay and to look into the night sky with the small telescope shown in the pictures. Turns out I saw the telescope dirty, broken into several pieces and it looked like it has been that way for quite some time. We ended up using only the room like in any other hotel.
Stayed 3 nights in Jan 2018

8/10 Good

Satadru, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful and peaceful
If you speak some Spanish, this hotel is perfect. It's located a mile from village, and is utterly serene, with a nice big garden where you can sit over a drink or two, with a great view of Licancabur. It also has its own laid-back dining room, where kids are welcome. The hotel can arrange your excursions to the various tourist attractions. My room was small but clean and adequate, and in any case you probably won't be spending much time in your room. If you don't speak Spanish, you'll have some difficulty, because the staff don't speak any English at all. (There was, I think, one exception, and she wasn't around much.) But the staff are so friendly and eager to help that the language problem can be overcome with a little creativity (gestures and Google Translate!). When my transfer back to Calama was late showing up, the receptionist made phone call after phone call on her own initiative until it was sorted out. It's a terrific place to relax for a few days. The night sky is incredible. Carry a flashlight if you plan to walk back from the village after sundown.
Stayed 4 nights in Jan 2018

8/10 Good

Susan

Liked: Cleanliness, room comfort
Disliked: Staff & service
Relaxing place but no English speaking staff
Disappointed as two reasons we booked the place was it had a pool and staff multilingual. The pool was closed most of the time and not one staff member spoke English. No information in rooms re facilities.
Stayed 5 nights in Jan 2018

8/10 Good

Tuuli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful night at Ecolodge
Comfortable, clean and peaceful accommodation - outside town so you will need a car or bike but they provide lunch and dinner too so not necessary to go to town if you are out on tours. Just book meals in advance !
Stayed 1 night in Dec 2017

8/10 Good

Bogdan

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Dec 2017

8/10 Good

he

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay!!
Overall very nice stay! much better than expected. Room was clean and bed was comfortable. Good breakfast and staff is very friendly. Nice little boutique hotel to stay for few days while at Atacama Desert. Only complaint I have is the remote location and occasion dogs spark at mid of the night.
Stayed 3 nights in Sep 2017

10/10 Excellent

JOSEPH RUSSELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

2/10 Terrible

Vini

Liked: Cleanliness
Cold room in hidden hotel
The room was large and very clean , the beds are very comfortable indeed, however at night outside temperatures drop to zero and the room is very poorly insulated. There is heating in the room but it was not turned on, even after I asked for it a few times. There are a couple of dogs that lives in the hotel grounds and they bark a lot at night. There is no TV in the room either. The place is very difficult to find, and iPhone maps and sat nav devices won't find the location. Overall I don't recommend due to badly slept nights because of the cold in the room and the outside noise, and how inconvenient the location is. However do note that there aren't much choice of where to stay in this remote village, and the local infrastructure is very poor, so in comparison this place might not be that bad after all.
Stayed 3 nights in May 2017
Response from Mary on Jun 5, 2017
Estimado huésped Lamentamos no haya tenido una buena estancia en el hotel , respecto a sus comentarios su habitación si contaba con calefacción respecto a las temperatura de la calefacción no sera de mas veinte grados que consideramos correcta debido a las bajas temperaturas de la zona. Respecto a la localización lamentablemente eso es algo que escapa de nuestro alcance ya que la ubicación puede ser encontrada claramente por google maps.

10/10 Excellent

Giuliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time. Beautiful hotel.
The hotel is beautiful. A perfect getaway spot to relax. The hotel offers 30 minutes of free sauna, a jacuzzi, pool, and 4 hours to use their bikes. It´s about a 20 minute walk from the center of San Pedro, but the hotel has several free transportations during the day. The receptionist was really kind, she would call a cab when we needed to go out at a different time. About US$5 per ride. Another cool thing is that most of the full day tours in Atacama start really early, so you loose your breakfast. Not in this hotel. If you ask the night before, they pack you a lunchbox to take with you to the tour. The rooms aren´t huge, but they are comfortable and clean. There´s also a fireplace that the staff will gladly turn on if you request it, it´s beautiful to spend the night out. I´ve stayed before at the center of San Pedro (just because of the location), but I definitely prefer being a little further on a nicer hotel.

8/10 Good

Natalie, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected! Great!
The hotel is great for the price. Food on site was convenient and delicious - the included breakfast was perfect and they have cake, coffee, tea all day. Although the hotel is a long walk to town, a complimentary transfer and bikes were included. So easy! The staff was also ready to assistant with information or requests. Room was nice with a wonderful bathroom. Lots of areas to sit and read or relax. Only complaint was that the hot tub didn't really get hot and the road in was kinda trashy (but this is typical). Overall, wish we would have stayed here the entire time (we tried a hostel and AirBnB as well). Definitely recommend for San Pedro!

8/10 Good

Lisa, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great overall experience; staff were great and rooms were spacious and clean. Just be aware that there's no AC (fans were sufficient though) and it takes some effort to get into town (25 minute walk or shuttles with a somewhat limited schedule)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just like home!
The hotel is really great- you'll feel like home! Location is also really good- even though it shows on the map out of downtown area, is really not that far (we had a car).

8/10 Good

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bucolic, nice for relaxing
Nothing fancy but big & comfortable room. Nice bathroom. Other rooms seemed not as nice & much smaller ( guess we were lucky!) Small place so you almost feel you have the place to youself. Staff nice. Place very hard to find: do not get there after sundown!!! May be a problem if you do not have a car.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel with lovely views of volcanoes near
We enjoyed our stay. The staff were friendly and accommodating. It was a quiet place to stay approx 20 to 30 minute walk to town. The pool was not available to use. The staff were great for organizing tours.

8/10 Good

paul, Pl20

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Atacama Retreat
Fantastic place slightly out of town but this meanS it's relaxed and not troubled by noise and crowds. Facilities are good and includes bikes and transport into town. It's the second time I've been here and I love it.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, relaxing place
Amazing place! Beautiful grounds, great view of the volcano and comfortable room with the biggest bathroom I've ever seen. It's quite far out of town, which is only a problem in the heat of the day, but they laid on taxis which was great for getting in and out of town for dinner. Little English spoken, which is a common feature of Chile, but I suppose that means I should learn the local language! Really lovely place, would definitely recommend.

8/10 Good

María Berta Fraga, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Juanita, our hostess, was very nice with us, as we were there on our honeymoon she even invited us to a bottle of champagne! The place is clean, food is good and the staff very helpful. Only problem is that it is not very closed to San Pedro's center (about 20-25 min walk, 10 mins bike).

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Although out of town, it is a very nice hotel and staff are super friendly.
Response from Atacama Adventure on Jan 4, 2017
Dear Guest We appreciate your comments and score, we will work to provide better service in San Pedro de Atacama

4/10 Poor

JB, Chile

Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced for the quality
The Expedia rating of 4.1 was misleading. This is little more than a rustic motel. Not even close to owe up to its name as a wellness spa. We would uvalue this place at less than half its price. One staff member was helpful. The others were not reactive about our claims that the heat shut off at night. The bathroom was small and the shower was not adequate. The pillows were rock hard and the rest of the bedding was worn.
Estimado Lamentamos no haya disfrutado, de su estancia en el hotel ,respecto a su reclamaciones la calefacción ofrecida en su habitación es automática por lo cual al llegar a la temperatura adecuada de 20 grados en la habitación se desconecta automáticamente. Por lo que puede haber percibido que estaba apagada una vez que esta llegara a temperatura. Respecto a la parte wellness que reclamo, esta siempre a disposición de los huéspedes el jacuzzi al aire libre , ademas del sauna seco y la piscina. Ademas de el catalogo de masajes en la habitación. Todo esto es informado al momento de check in de todos los pasajeros. Si no estaba conforme con respecto a las almohadas o ropa de cama , son ofrecidas distintos tipos de almohadas según las necesidades de los pasajeros y la ropa de cama pueden ser cambiada si no esta acorde a las necesidades del pasajero.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
So hard to find this hotel
You have to ask staff to turn valve with hot water.

8/10 Good

Dom

Liked: Cleanliness, staff & service, room comfort
A good mid-priced option . . .
This is an adobe ranch style resort. There are two types of rooms here - some which appear to be original, relatively well built cabanas and with reasonable San Pedro style insulation, whereas other rooms appear to be added on with cheaper construction. Given the bright sunny days and cold nights, this can be a factor and suggest requesting one of the better built/insulated rooms. We stayed in both types. Beds were fantastic in all rooms with what appears to be newer memory foam mattresses. Blankets, comforters and towels were quite impressive, as was the supply of various toiletries. Rooms are fairly spacious and there are a lot of garden areas (this is a desert area with controlled water supply, so think desert vegetation). The hotel was very quiet. Great wi-fi in all rooms. Good breakfast with fresh fruit, good coffee, fresh fruit juice and optional whole grain bread, as well as the usual jamon y queso, and eggs upon request. All of the staff were very welcoming, informative and accommodating. The hotel pets are also very friendly.

6/10 Okay

Harold, San Diego

Liked: Staff & service, room comfort
Not a great location
Seems very overpriced for what you get but it seems all of Atacama is that way as far as accomedations go. Once you turn onto the last little street the hotel is located on You have to driveby what appears to be a kind of local dump filled with all kinds of deteriorating car parts and materials. We had a car só the location worked for us but it is located out on the edge of town só it makes for an incredibly long walk in the afternoon heat or in the night after it gets dark. If you are without a car I would definately recomend renting something closer to "downtown". Breakfast was very basic. For the most part the staff was friendly and tried to help but the early morning and evening staff spoke minimal English. Oh, and the dogs. There seems to be almost as many stray dogs as there are residents of Atacama. You would think that being out on the edge of town would make the desert nights even more peaceful but one or the other of the neighborhood dogs barks all night long. If you are a light sleeper you definately want to bring your ear plugs.

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
It's ok but there's better for the money.
This place was OK. It's a little pricey for what you get and it's located just far enough south of town where it's better to drive, especially at night or in the heat of the day. It's contained in walls all around the property which doesn't give it the best feeling. Our room had an add-on bathroom to an existing house which made it feel really weird and slapped together. They gave us the wrong key to get into the compound after hours so we had to ring the bell for them to let us in. They staff was nice and they accommodated me for my wheat allergy by making eggs and getting rice cakes which was much appreciated.

10/10 Excellent

Kerry-Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

SM, Calgary, AB, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect oasis!
The hotel was so quiet which made it a very relaxing get away. The staff were very accommodating and friendly. We booked all of our tours through the hotel and we had the same tour guide for every excursion. He went above and beyond what tour guides should do, which made the experience way more personalized. The hotel was very clean and comfortable. I would recommend this hotel for a perfect stay in San Pedro.

6/10 Okay

Ruth, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Relaxing Spot
The Atacamadventure Wellness and Ecolodge is a good spot to come if you wish to be away from the noise and traffic of San Pedro de Atacama. It is a 30 minute walk to town, about 15 minutes by bicycle which the hotel provides free of charge and in the evenings you can get free shuttle service into town and back. We found the staff very friendly and helpful. They will book tours for you if you wish. The breakfast is a adequate, including fruit, yogurt, cheese ham , cake, jam, cereal, juice, coffee and tea. Tea and coffee are available at any time in the main lodge. If you are leaving early in the morning, they will pack a box lunch for you. There is an a la carte menu available at other times of the day. The pool is quite chilly. The hot tub seemed to get more use. This is a charming resort but if you want to be where the action is, then stay in the town of San Pedro.