Ratings based on 119 Verified Reviews

4.6 out of 5
88% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Westchester, New York

Beautiful hotel in the heart of town

Posted Apr 28, 2018
Amazing to find such a nice hotel in the center of town! It allowed us to experience San Pedro in a very authentic way. The staff are absolutely the best!. They truly enjoy speaking with their guests and also host a wine and cheese nightly enabling a very social environment. Excellent breakfast!
Comment from Hotel Management
May 1, 2018 by Terrantai team, Hotel Management
We're truly pleased to hear that you enjoyed your stay with us. And that you appreciated Terrantai essence which is its people. Our team main goal is to make our guests fell welcome and comfortable at the hotel. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

The most beautiful place in San Pedro

Posted Mar 13, 2018
From the moment we checked in, they made us feel incredibly welcome. They spoke at least 4 languages, the staff could not have been more helpful and frendlier, and the hotel was beautiful. The pool is quite small so we had a bit of a problem with a big group of girls that had coped the pool for 2 days straight, but not sure what they could have done about it - maybe set some policies over pool usage. Apart from that, I’d definitely stay there if visiting San Pedro again.
Comment from Hotel Management
Apr 3, 2018 by Staff Terrantai, Hotel Management
Dear Pablo, Our main goal is to make you have the most pleasant time. And is so gratifying to hear that you enjoyed your stay at Terrantai. Related to the pool inconvenience I would like to give you my sincerely apologies. Is something that doesn't happen frequently. Despite this we will keep it in mind to find a solution. Kind regards and keep the great work with animals in need!
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Top notch service at this very well placed hotel.

Posted Feb 7, 2018
Pros: Location is great--staff is even better. Wine / cheese tasting nightly is a nice touch. Staff knows the town as well as other areas of Chile too.
Cons: I would add a mirror or two in the bedroom as the bathroom is pretty small- WiFi OK--gamers may be disappointed--fine if you don't need it 24/7
Location: Nice local restaurant right across the street--another one they recommend which is within a block or two. Tours! Large nightlife--
We stayed 4 nights at Terrantai--Christian and the other staff members are very friendly and really work very hard to make your stay enjoyable. We didn't know anything about the town and were pleasantly surprised that our hotel was right in the middle of town which we found to be very convenient. They had wine and cheese tasting nightly and we participated 2 of the nights--met some really nice people from all over and shared stories, experiences and tips. The room was very comfortable--the bathroom is small, so one person at a time. It has a patio area and the hotel has several quiet nooks to relax outside of your room. Their breakfast was very nice, typically with a couple hot items, cereal, breads / etc (including GF). Coffee, hot milk and hot water for tea, fruits, etc. All in all, we really enjoyed our time there and felt it offered great value and we really appreciated the staff most of all.
Comment from Hotel Management
Apr 3, 2018 by Staff Terrantai, Hotel Management
Dear Darrell, Thanks for taking the time to write a well detailed review about Terrantai. We are glad to know that you liked so much our hotel, services and the staff daily duty in making our guests feel welcome. We also appreciate the recommendations about the matters in which we could improve. Kind regards,
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

An oasis in the dessert

Posted Jan 22, 2018 on Hotels
We stayed here for 2 nights in Jan 2018. This place is an oasis in the San Pedro Atacama. The hotel is in the middle of town, an easy walk to stores and restaurants nearby. They served wine & cheese tasting from 7pm - 9pm every night. It was nice a nice time to meet other travellers staying at the same hotel.
Comment from Hotel Management
Jan 23, 2018 by Equipe Terrantai, Hotel Management
Dear Ngocdiep, Thank you very much for the description of your Terrantai experience. We are very glad to know that we have been able to provide you with a cozy and practical refuge for your days of exploration in the desert. We be more than happy to recieve you in a next opportunity. Warmest Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel in the centre of town.

Posted Dec 8, 2017
Pros: Very pleasant environment.
Cons: The scrambled eggs!!
Location: Excellent location for visiting all attractions
Lovely hotel in the centre of town built in the traditional adobe style but with some comfort built in. The staff were most helpful and friendly and the cheese and wine evenings were most enjoyable and unexpected.
Comment from Hotel Management
Dec 12, 2017 by Jhovana , Hotel Management
Thank you for the time you took out of your day to provide us with your feedback, we really do appreciate it greatly. We are pleased to enjoy your stay at Terrantai Lodge. Our staff is attententive in providing all our guests a nice room and tasty breakfast (I do not know what happened with the eggs, but we will take it into account) .Thanks again for the time taken to let us know how your stay was
3 out of 5
by A verified traveler

Good location but expensive and lacking

Posted Nov 11, 2017 on Hotels
This hotel is centrally located but was disappointing given the price yet lack of service, cleanliness and comfort. For example, upon arrival we found quite a lot of hair on the floor of the bathroom and had to request a re-cleaning - which was done satisfactorily. However, it was a rather unpleasant welcome. The room we had was quite noisy as it was located next to the cleaners closet where the hotel workers would congregate chatting at all times of the day, including the early morning. They banged around in there getting equipment or whatever and were a regular disturbance to us when we were resting. In addition, when asking for advice and help from the front desk about activities, restaurants, companies to use and places to go in the area, we were told that "we cannot recommend anyone" which seemed absurd since hotels must field all kinds of questions from clients who look to them for guidance when staying there. Folks were friendly but not helpful. In conclusion, our comfort there was affected by the tiny size of the room, noise and cleanliness.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice boutique hotel in atacama

Posted Oct 24, 2017
We really enjoyed our stay here. It's a small boutique hotel right in the middle of the town, a short walk to restaurants, shops and tour companies. Staff were very pleasant.
Comment from Hotel Management
Dec 8, 2017 by Jhovana Flores , Hotel Management
That´s great! We are so happy to hear you really enjoyed you stay. Even better to know that our staff made your trip a memorable one. Please come back to enjoy more Atacama experiences in the future. Until the next time!
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location, charming hotel

Posted Oct 17, 2017
Great location in the small town of San Pedro de Atacama. Staff was friendly and attentive. The wine happy hour every day was fun and a good opportunity to meet other travelers.
Comment from Hotel Management
Dec 5, 2017 by Jhovana , Hotel Management
That´s great! We are so happy to hear you really enjoyed you stay. Even better to know that our staff made your trip a memorable one. Please come back to enjoy more Atacama experiences in the future.
5 out of 5
by Bruce

A Desert Stay

Posted Sep 28, 2017 on Hotels
We stayed at Terrantai Lodge for 4 nights. We could not believe how close we were to the centre of everything. The hotel is very nice very clean and comfortable. There was always fresh water fruit and snacks available. Happy hour daily 7-9pm withChilean wine and cheese. The staff were incredibly helpful with any questions we had. As there are so many tour operators they would not suggest anyone in particular.I would highly recommend this this hotel to anyone visiting San Pedro de Atacama
5 out of 5
by Kandice

Beautiful lodge-type hotel in the desert

Posted Aug 15, 2017 on Hotels
Terrantai was a wonderful hotel in San Pedro de Atacama. The grounds were beautiful, the rooms quaint (albeit small and the beds hard), and the staff are welcoming and friendly! The wine and cheese social each evening was also great - a nice way to wind down after a busy day out exploring and an even better way to get to know some of the other guests. Breakfast was delicious and varied in options. And they provide water and refillable water bottles for your stay and excursion. Plus, the location in the center of town can't be beat!
Comment from Hotel Management
Sep 2, 2017
Great to hear your stay was so enjoyable. We are happy to offer a central location, a complete breakfast offered at the prefered time of our guests, and high quality customer service. Thank you for the time taken to recommend Terrantai as a top lodging choice in San Pedro de Atacama.