Ratings based on 675 Verified Reviews

3.8 out of 5
64% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from saltillo

Nivel hotel close to stores.

Posted Jan 30, 2018
Clean nice room, nice breakfast buffet, nice ballet parking, nice wifi. Overall enjoyed this stay.
Comment from Hotel Management
Mar 16, 2018 by NMV, Hotel Management
Thank you for your response, We hope see you soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2018
it was ok, the bathroom needs more atention it wasn´t clean
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 17, 2018 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Great hotel for families

Posted Jan 6, 2018
The hotel is very family friendly with lots of activities for the children in the lobby. Accommodations are very nice but could use some updating. Overall the experience was well worth the price and I would recommend it to others that are looking for an affordable and nice accommodation.
3 out of 5
Recommended
for Everyone
by A verified traveler from texas

Close to fancy restaurants

Posted Jan 5, 2018
It's located in a nice area with plenty of good restaurants. The room condition was average. Staff was friendly.
4 out of 5
by Alejandra

This traveler left a rating score only Posted Dec 29, 2017 on Hotels
5 out of 5
by Jose

Posted Dec 21, 2017 on Hotels
Love the late breakfast and late checkout
4 out of 5
by Nicolas

Great business hotel

Posted Dec 13, 2017 on Hotels
Great hotel, conveniently located near a large number of restaurants and a large shopping mall. The rooms are very modern
4 out of 5
by A verified traveler from Austin, Texas

Nice Area

Posted Oct 30, 2017
Pros: internet was good and free
Cons: carpets need to be steam cleaned
Location: Good location plenty of good eats and nice and safe area
The hotel needs some renovations, the carpet in my room 720 is not clean (quite a few stains), the water faucet is worn out, it moves and looks very used. Some mold in the shower, towels are thin.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Good location fairly priced

Posted Oct 19, 2017
Pros: location
Cons: set up of the bathrooms
Hotel is well located a few blocks from the Plaza San Agustin making easy to move and meet people